@msimanyi said in Confused re: pricing (XOA vs. Vates Essentials):
@john-c said in Confused re: pricing (XOA vs. Vates Essentials):
It does NOT require three licensed servers (on Essential or Essential+), it allows up to (max) 3 hosts so you have room to grow.
Yes, on those packages. I was specifically talking about the Enterprise version for 24/7 support, which requires licensing at least three hosts. (I'm sure I could ignore implementing the third host, but I'd still have to pay the $1,800 / year basic host license fee for it.)
Again, thank you for all your effort discussing this.
@msimanyi The Enterprise plan isn't just per year but also per host, so you would be paying on that plan per host and per year. With that minimum requirement you would be paying $4590 for 3 hosts every year (for 5 Years of Support), then for just a 1 year $5400 each year for 3 hosts.
The price per host per year is for each individual host on the higher plans, but the 3 host minimum is just a threshold for eligibility. So once you have 3 (or more) hosts, then you can choose to be on those plans.
So Essential+ plan is around that amount of $1,800 / year, if going for the 5 Years Support (with $1700). Anyway I left a feedback note for @olivierlambert to see if he can add options on the SMB plans, to enable upgrading the response times to be closer to the 24/7 ones (from Enterprise level).
Maybe worth talking to Vates directly to see if an exception can be granted in your case so you can be 24/7, any way worth contacting them to see - yes?