Hello @someone2b,

Marc here, CMO of Vates. I wanted to provide some clarity on our new pricing structure and the reasoning behind these changes.

Here are a few key points that led to our decision:

1. In 2022, half of the support requests from Xen Orchestra customers were actually related to issues with the hypervisor layer, which aren't covered by standalone Xen Orchestra support.

2. We've seen an increase in requests for XCP-ng support from users who only seek help after encountering issues in their infrastructure.

3. XCP-ng and Xen Orchestra have become deeply integrated, making it increasingly challenging for our team to effectively support Xen Orchestra without also addressing the virtualization platform.

We’ve also redesigned our business model to be more equitable, particularly for smaller infrastructures. For those with 10 hosts or fewer, the new pricing is actually lower than the previous cost of purchasing XCP-ng and Xen Orchestra separately.

That being said, we didn't forgot as well all the remaining XenServer users out there and we are currently working on to have a secure and affordable path forward for them as well. If you have any questions or would like to discuss this further, please don’t hesitate to reach out to our sales team at sales@vates.tech.

Marc

@tcorp8310 yes yum update should do the trick

@tcorp8310 Hey,

The VM creation is not implement in XOLite for the moment.

However, the "deploy XOA" button is implemented so you should see it available so maybe your XO Lite is not fully up to date?

@modir We don't have yet a features matrix for XO Lite specifically, but thanks for the suggestion, we will work on something like this.

As we mentioned in our last release, we are currently doing a small study about our users. This questionnaire, which will only take a few minutes, will allow us to build the future of our solutions more in line with your uses and needs.

If you didn't done it yet, now it's the time as the questionnaire will only be available for a few more days.

https://xenorchestra.typeform.com/to/Cr43RpMU

@s-pam Yes indeed, this link is currently broken because of the new support platform. Thanks for the feedback, our team will fix it as soon as possible.

@stormi Yep, I fixed my answer, sorry

@s-pam
Hello, I'm sorry about this issue.

open a support ticket directly from Xen Orchestra is temporarily broken because we migrated our support platform.

Please, open it directly from your account: https://help.vates.fr/kb/en-us/8/15

Regards,

@markhewitt1978

We want to involve the users community very early in the design of XO6 and have begun designing an initial questionnaire to submit to you to identify your expectations and current issues - We will later set up a tester program to continue to exchange throughout the process with users who are interested.

It's a bit early to share more details, but stay tuned on the December release for XO, we have things in the pipe.