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    XO error/warning: Clean VM directory. unhandled error while checking alias.

    Scheduled Pinned Locked Moved Backup
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    • FagnerMoraesF Online
      FagnerMoraes
      last edited by

      On the S3 storage, the backup is being saved correctly and the old files are not being deleted unexpectedly.

      Using the same backup configuration, the directory cleanup process is not executed twice there.
      Erro xcp 02.png

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      • P Offline
        pierrebrunet Vates 🪐 XO Team @FagnerMoraes
        last edited by pierrebrunet

        @FagnerMoraes Hi,
        Can you upload your logs please? It is a bit difficult with only screenshots. You can download them from the very modal you are in this screenshot. You can remove any personal name, I just need the logs to see where this comes from but I suspect you have two broken XVA (indeed, you have more than two json metadata).
        At first glance, I would advise you to use a new folder in your NAS to be sure everything goes well

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        • P Offline
          pierrebrunet Vates 🪐 XO Team @pierrebrunet
          last edited by

          Moreover, can you show me one metadata file that is supposed to work please?

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          • FagnerMoraesF Online
            FagnerMoraes @pierrebrunet
            last edited by

            This post is deleted!
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            • FagnerMoraesF Online
              FagnerMoraes @pierrebrunet
              last edited by

              @pierrebrunet
              thats a metadata backup works fine, no alerts and no clean directory.
              Metadata works fine.txt

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              • FagnerMoraesF Online
                FagnerMoraes @pierrebrunet
                last edited by

                @pierrebrunet thats a metadata backup works fine:
                Metadata works fine.txt

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                • P Offline
                  pierrebrunet Vates 🪐 XO Team @FagnerMoraes
                  last edited by

                  @FagnerMoraes Is your backup encrypted?

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                  • P Offline
                    pierrebrunet Vates 🪐 XO Team @FagnerMoraes
                    last edited by

                    @FagnerMoraes I just realized you are not listing the same folder that what is backed up in your NAS backup job: on the left, you are listing incremental backups from a given folder, but in the logs I analysed the xva are in another folder

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                    • FagnerMoraesF Online
                      FagnerMoraes @pierrebrunet
                      last edited by

                      @pierrebrunet yes is encrypted!

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                      • FagnerMoraesF Online
                        FagnerMoraes
                        last edited by

                        I performed a full backup and a delta backup test.
                        The full backup is working, but the delta backup is not.

                        If you look at the image, I performed 2 full backups successfully, but the first backup, which is not encrypted and is a full backup, is not here — only the .json file that generated it is present.

                        Where would the delta backup be located if not in the same folder as the others?
                        According to the log, I only saw the same location being used.

                        3f42504c-23cc-410d-b3f4-cfaba3b128a3-image.jpeg

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