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    HA causes reboot of xcp-ng nodes

    Scheduled Pinned Locked Moved Unsolved Management
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    • poddingueP
      poddingue Vates πŸͺ @carloum70
      last edited by

      From what I read in the docs (HA isn't my strong suit), a host in an HA pool that loses its heartbeat in certain ways is designed to reboot itself, which they call self-fencing, so this may well be HA doing its job rather than something crashing. πŸ€”

      The log you attached is from the master and starts at 11:21:00, and dacshyp001 is already marked as not live in the very first liveset at 11:21:08, so I think whatever triggered it happened just before that and isn't in this file. 🀷

      The three Setting host dacshyp001 to dead lines look to me like one event being re-checked every 20 seconds while 001 was still coming back, though I could be misreading that.

      I also suspect 003 went down at a different moment, because it still shows as alive in that same liveset. There's a doc section for this case, https://docs.xcp-ng.org/troubleshooting/troubleshooting-ha#my-host-rebooted-why-did-it-reboot, which points at /var/log/xha.log on the host that rebooted.

      Could you post that file from dacshyp001 and dacshyp003 for the few minutes before each reboot, plus 003's boot time?

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      • C
        carloum70
        last edited by carloum70

        dacshyp003 booted at

        [Mon Sep 21 05:44:37 2026] Linux version 4.19.0+1 (mockbuild@1efe98ffea2245bcb4c11893890153ac) (gcc version 4.8.5 20150623 (Red Hat 4.8.5-28) (GCC)) #1 SMP Thu Aug 13 13:06:11 UTC 2026
        

        This is the part of the xensource logging of the dacshyp001 before the reboot:

        Sep 21 11:17:52 dacshyp001 xapi: [debug||17 ha_monitor|HA monitor D:58d1715e0726|xapi_ha] The node we think is the master is still alive and marked as master; this is OK
        ^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@
        

        Same behavior on dacshyp003.
        I also attached the xha.log from both nodes.

        xha_log_001.txt xha_log_003.txt

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        • C
          carloum70
          last edited by carloum70

          I also checked the xha.log on the dacshyp002:

          Sep 21 11:39:49 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=30408.
          Sep 21 11:40:09 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 11:40:29 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=31466.
          Sep 21 11:40:50 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 11:46:30 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[2].time_since_last_hb=35178.
          Sep 21 11:46:50 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 11:47:10 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[2].time_since_last_hb=33233.
          Sep 21 11:47:30 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 11:55:51 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=40853.
          Sep 21 11:56:11 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 11:56:31 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=32914.
          Sep 21 11:56:51 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 11:59:31 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[2].time_since_last_hb=33377.
          Sep 21 11:59:51 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:01:51 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[2].time_since_last_hb=38588.
          Sep 21 12:02:12 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:10:12 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=38125.
          Sep 21 12:10:12 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[2].time_since_last_hb=38323.
          Sep 21 12:10:32 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:19:33 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=43934.
          Sep 21 12:19:53 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:20:13 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=32989.
          Sep 21 12:20:33 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:21:13 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=42077.
          Sep 21 12:21:33 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:21:53 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[2].time_since_last_hb=31325.
          Sep 21 12:22:13 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:25:54 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=34497.
          Sep 21 12:26:14 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:26:34 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=32558.
          Sep 21 12:26:54 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:27:14 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=30616.
          Sep 21 12:27:34 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:31:14 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=33975.
          Sep 21 12:31:34 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:38:15 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[2].time_since_last_hb=34797.
          Sep 21 12:38:35 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:53:56 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[1].time_since_last_hb=37000.
          Sep 21 12:53:56 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[2].time_since_last_hb=40176.
          Sep 21 12:54:16 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:56:16 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[2].time_since_last_hb=36380.
          Sep 21 12:56:36 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          Sep 21 12:56:57 CEST 2026 [warn] SC: (script_service_do_query_liveset) reporting "heartbeat approaching timeout". host[2].time_since_last_hb=31439.
          Sep 21 12:57:17 CEST 2026 [info] SC: (script_service_do_query_liveset) "Heartbeat approaching timeout" turned FALSE 
          

          I can conclude the heartbeat communication is generally unstable in my HA pool. Tomorrow I check the logging of our switch/router.

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          • poddingueP poddingue marked this topic as a question
          • tjkreidlT
            tjkreidl Ambassador @carloum70
            last edited by tjkreidl

            @carloum70 Are all your hosts properly time sychronized to NTP or chronyc? Check each host for offsets. They need to be really close in time with each other. And what HA heartbeat client setup are you using? As long as you have a quorum, HA should continue to work fine. WHen you get down to two hosts and one cannot communicate with the other is when things get critical (unless running HA-Lizard on a two-host pool).

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            • C
              carloum70
              last edited by

              I did some further investigation and I think there is something wrong with the ip-settings of the management interface.

              At the xsconsole I see the following:

              Management Network Parameters    
              
              Device        bond0         
              address       172.28.4.11    
              Netmask       255.255.252.0   
              Gateway       172.28.4.1
              

              So it's using the bond0 interface.

              # xe pif-list host-uuid=41a2a448-a5dc-44c6-be44-c07540d75c60
              
              uuid ( RO)                  : 0761d887-268e-5cf0-401b-a08ad7c419aa
                              device ( RO): bond0
                                 MAC ( RO): 30:3e:a7:1d:b0:90
                  currently-attached ( RO): true
                                VLAN ( RO): -1
                        network-uuid ( RO): 28d51793-0226-cf3f-75d3-ed7c5a9d8b33
                           host-uuid ( RO): 41a2a448-a5dc-44c6-be44-c07540d75c60
              

              This is part of the output of xe bond-list

              # xe bond-list
              uuid ( RO)      : 79c525c3-22f9-04ce-4a80-21d18ef65ebc
                  master ( RO): 0761d887-268e-5cf0-401b-a08ad7c419aa
                  slaves ( RO): 7ac18886-e0a5-057b-bac0-36b909588dba ; 2f18fc9a-8c1c-dfce-9416-fa8c657c5f63 
              

              I already checked that:

              7ac18886-e0a5-057b-bac0-36b909588dba --> eth3
              2f18fc9a-8c1c-dfce-9416-fa8c657c5f63 --> eth2
              

              And now the confusing part. This is part of the output of the ip a command:

              2: eth2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq master ovs-system state UP group default qlen 1000
                  link/ether 30:3e:a7:1d:b0:90 brd ff:ff:ff:ff:ff:ff
              3: eth3: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq master ovs-system state UP group default qlen 1000
                  link/ether 30:3e:a7:1d:b0:91 brd ff:ff:ff:ff:ff:ff
              4: eth4: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq master ovs-system state UP group default qlen 1000
                  link/ether 30:3e:a7:1d:b0:92 brd ff:ff:ff:ff:ff:ff
              
              
              13: xenbr4: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UNKNOWN group default qlen 1000
                  link/ether 30:3e:a7:1d:b0:92 brd ff:ff:ff:ff:ff:ff
                  inet 172.28.4.11/22 brd 172.28.7.255 scope global xenbr4
                     valid_lft forever preferred_lft forever
              

              As you can see the xenbr4 has also the management ip-address and has the same mac-address as the eth4 interface.
              OK check the following commands:

              [17:21 dacshyp002 ~]# ip addr show xapi1
              15: xapi1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UNKNOWN group default qlen 1000
                  link/ether 30:3e:a7:1d:b0:90 brd ff:ff:ff:ff:ff:ff
                  inet 172.28.4.11/22 brd 172.28.7.255 scope global xapi1
                     valid_lft forever preferred_lft forever
              [17:21 dacshyp002 ~]# ip addr show xenbr4
              13: xenbr4: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UNKNOWN group default qlen 1000
                  link/ether 30:3e:a7:1d:b0:92 brd ff:ff:ff:ff:ff:ff
                  inet 172.28.4.11/22 brd 172.28.7.255 scope global xenbr4
                     valid_lft forever preferred_lft forever
              

              And If I look at the routing table:

              # ip route
              default via 172.28.4.1 dev xapi1 
              172.18.8.0/23 dev xenbr0 proto kernel scope link src 172.18.8.11 
              172.18.10.0/23 dev xenbr7 proto kernel scope link src 172.18.10.11 
              172.28.4.0/22 dev xenbr4 proto kernel scope link src 172.28.4.11 
              172.28.4.0/22 dev xapi1 proto kernel scope link src 172.28.4.11 
              

              According to me the node has 2 interfaces xenbr4 / xapi1 with the same ip-address and also 2 different routes for the same ip-range 172.28.4.0/22.
              And that's why the heartbeat has some issues. Can someone confirm this ?
              By the way I really don't know how this happened.

              tjkreidlT 1 Reply Last reply
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              • tjkreidlT
                tjkreidl Ambassador @carloum70
                last edited by

                @carloum70 If you are willing to try this, you can reset the primary management interface (PMI) on a bond, WIthin the bash shell:
                :
                xe pif-list
                This will show the PIFs and their current network associations.

                Identify the bond master PIF
                If you have a bonded network, the master PIF is the one that represents the bond. You can list it with:

                xe pif-list network-uuid=<bond-uuid>
                The master PIF is the one that will be used as the primary interface for the bond.

                Reset the management interface to the bond master
                Use the xe-reset-networking command with the --reset-primary option:

                xe-reset-networking --reset-primary
                This will move the management interface to the bond master PIF, which is the correct way to reassign it when the bond is created or reconfigured.

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                • C
                  carloum70
                  last edited by carloum70

                  @tjkreidl

                  According to xsconsole the management interface is bond0

                  Current Management Interface          
                                                                
                  Device           bond0                
                  MAC Address	 30:3e:a7:1d:b0:90    
                  DHCP/Static IP   Static               
                  IP address       172.28.4.11          
                  Netmask          255.255.252.0        
                  Gateway          172.28.4.1           
                  Hostname         dacshyp002  
                  

                  According the output of xe pif-list

                  uuid ( RO)                  : 0761d887-268e-5cf0-401b-a08ad7c419aa
                                  device ( RO): bond0
                                     MAC ( RO): 30:3e:a7:1d:b0:90
                      currently-attached ( RO): true
                                    VLAN ( RO): -1
                            network-uuid ( RO): 28d51793-0226-cf3f-75d3-ed7c5a9d8b33
                               host-uuid ( RO): 41a2a448-a5dc-44c6-be44-c07540d75c60
                  

                  Let's check the network

                  # xe network-list uuid=28d51793-0226-cf3f-75d3-ed7c5a9d8b33
                  uuid ( RO)                : 28d51793-0226-cf3f-75d3-ed7c5a9d8b33
                            name-label ( RW): mgmt-bond
                      name-description ( RW): 
                                bridge ( RO): xapi1
                  

                  At linux level:

                  # ip addr show xapi1
                  15: xapi1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UNKNOWN group default qlen 1000
                      link/ether 30:3e:a7:1d:b0:90 brd ff:ff:ff:ff:ff:ff
                      inet 172.28.4.11/22 brd 172.28.7.255 scope global xapi1
                         valid_lft forever preferred_lft forever
                  

                  xapi1 is a bond of et2 and eth3. So far so good.
                  But if I am running the xe-reset-networking command

                  Your network will be re-configured as follows:
                  
                  Management interface:   eth4
                  Reset interface name rules: Yes
                  IP configuration mode:  dhcp
                  IPv6 configuration mode:none
                  
                  If you want to change any of the above settings, type 'no' and re-run
                  the command with appropriate arguments (use --help for a list of options).
                  
                  Type 'yes' to continue.
                  Type 'no' to cancel.
                  no
                  

                  So for some reason xcp-ng thinks the eth4 is management interface, which also has the ip-address 172.28.4.11/22 .
                  By the way --reset-primary is not a valid option:

                  # xe-reset-networking --reset-primary
                  Usage: xe-reset-networking [options]
                  
                  xe-reset-networking: error: no such option: --reset-primary
                  
                  tjkreidlT poddingueP 2 Replies Last reply
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                  • tjkreidlT
                    tjkreidl Ambassador @carloum70
                    last edited by

                    @carloum70 Sorry, that option was deprecated.

                    You may need to be more specific in the reset, something like the following with is just an example:
                    xe-reset-networking -m IP_of_Master --device=eth0 --mode=static --ip=192.168.1.50 --netmask=255.255.255.0 --gateway=192.168.1.1 --dns=192.168.1.254

                    Check the options and see which ones you actually need in your case.
                    Worst case, you could possibly dissolve the bond, redo the PMI and then re-create the bond. WHy eth4 shows up is hard to guess. I have seen before that on some hosts in a pool that the NIC order was not the same, even though the hardware and OS versions were identical. In that case, you have to shut down the NICs and use interface-rename to reassign specific NIC names to the corresponding MAC addresses.

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                    • poddingueP
                      poddingue Vates πŸͺ @carloum70
                      last edited by

                      @carloum70 the same address on both xenbr4 and xapi1 looks like the best lead so far. 🀷
                      I haven't tested it, but two interfaces answering for 172.28.4.11, with two routes to the same subnet, could send heartbeat traffic out the wrong NIC now and then, and that would fit the drops in your xha.log. bleader untangled something close to it in https://xcp-ng.org/forum/topic/12472 (two bridges on one subnet, replies leaving by the wrong one).

                      As for eth4: without --device, xe-reset-networking takes the NIC recorded at install time in /etc/firstboot.d/data/management.conf, so I think it's just remembering the installer's choice.

                      I'd hold off on @tjkreidl's worst-case reset for now, because the docs say it wipes all PIF, bond and VLAN config, force-stops VMs, and isn't supported while HA is on (Emergency Network Reset). xe pif-list host-name-label=dacshyp002 params=device,IP-configuration-mode,IP,management only lists, and it would show whether XAPI itself thinks eth4 has that IP; if it does, @Team-XAPI-Network will know the clean way to drop it. 🀞

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                      • J
                        john.c @poddingue
                        last edited by john.c

                        @poddingue said:

                        @carloum70 the same address on both xenbr4 and xapi1 looks like the best lead so far. 🀷
                        I haven't tested it, but two interfaces answering for 172.28.4.11, with two routes to the same subnet, could send heartbeat traffic out the wrong NIC now and then, and that would fit the drops in your xha.log. bleader untangled something close to it in https://xcp-ng.org/forum/topic/12472 (two bridges on one subnet, replies leaving by the wrong one).

                        As for eth4: without --device, xe-reset-networking takes the NIC recorded at install time in /etc/firstboot.d/data/management.conf, so I think it's just remembering the installer's choice.

                        I'd hold off on @tjkreidl's worst-case reset for now, because the docs say it wipes all PIF, bond and VLAN config, force-stops VMs, and isn't supported while HA is on (Emergency Network Reset). xe pif-list host-name-label=dacshyp002 params=device,IP-configuration-mode,IP,management only lists, and it would show whether XAPI itself thinks eth4 has that IP; if it does, @Team-XAPI-Network will know the clean way to drop it. 🀞

                        @Team-Hypervisor-Kernel May also wish to have a look, as part of the problem can stem from the kernel’s weak host model, as it’s not just networking in XAPI but also kernel, due to asymmetric routing. This is down to packets being routed on the lowest cost path.

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                        • J
                          john.c
                          last edited by john.c

                          Technical Summary: Weak Host Model & HA Heartbeat Failures

                          The Problem: Asymmetric Routing & The Weak Host Model

                          Linux defaults to a weak host model for IPv4 networking. The kernel treats IP addresses as belonging to the entire host, rather than being strictly bound to a specific physical or logical network interface (NIC).

                          When a multi-homed cluster node transmits High Availability (HA) heartbeats or storage synchronization packets, the kernel evaluates its local routing table. If multiple paths exist to the destination subnet, the kernel will choose the egress interface based on the lowest routing metric (cost).

                          This causes two major issues in HA clusters:

                          1. Asymmetric Outbound Traffic: The kernel may send HA packets out of a secondary interface (e.g., a storage or management NIC) instead of the dedicated HA/heartbeat interface.
                          2. ARP Flapping & Confusion: Because of the weak host model, a node might reply to ARP requests for its HA IP address on any active interface. This poisons the ARP tables of adjacent switches and cluster peers, misrouting traffic to the wrong physical ports.
                          Expected Path:  [Node A: Dedicated HA NIC] ---------> [Switch] ---------> [Node B: Dedicated HA NIC]
                          Actual Path:    [Node A: Management NIC]   -- (Lowest Metric Route) --> [Node B: Management NIC]
                          

                          The Impact on HA Clusters (XCP-ng / XAPI)

                          When heartbeats leak onto the wrong network or get dropped due to strict firewalling (e.g., a management network blocking cluster traffic), the cluster experiences a false split-brain condition.

                          • Peer nodes assume the host is dead because heartbeats stopped arriving on the designated HA network.
                          • The HA fencing mechanism is triggered, causing the host to spontaneously reboot or self-fence to protect shared storage from corruption.

                          Recommended Subsystem Remedies

                          To enforce a strong host model where traffic strictly respects interface boundaries, the kernel and network orchestration layer (XAPI) must implement specific controls:

                          • Strict ARP Filtering (sysctl)
                            Prevent the kernel from answering ARP requests for an IP on the wrong interface.
                            net.ipv4.conf.all.arp_ignore = 1
                            net.ipv4.conf.all.arp_announce = 2
                            
                          • Reverse Path Filtering (RP-Filter):
                            Ensure the kernel drops packets that arrive on an interface if the return path would not normally use that same interface.
                            net.ipv4.conf.all.rp_filter = 1
                            
                          • Policy-Based Routing (PBR):
                            Configure separate routing tables for the HA interface so that traffic sourced from the HA IP is explicitly forced out of the HA NIC, ignoring global metrics in the main routing table.

                          So outside of altering these settings, if not altered at kernel source code level with a patch (that’s upstreamed to Xen Project), it will default to weak host model, a patch is required for it to instead default to the strong host model. If necessary it can target management, storage, backup, migration and/or HA networks specifically.

                          Doing a kernel source code patch will especially help out TWINSTOR development, currently in technical preview!

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                          • J
                            john.c
                            last edited by john.c

                            @tjkreidl When you’re back online my posts above, may reveal something about behaviours you noticed in Citrix XenServer and Citrix Hypervisor, during your employment there as CTP.

                            @poddingue This is a potential source for a joint patch to Xen Hypervisor kernel to fix this as part of upstreaming, something that will benefit from multiple eyes and hands working on it.

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