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    Connecting servers after credential change

    Scheduled Pinned Locked Moved Xen Orchestra
    15 Posts 4 Posters 2.8k Views 1 Watching
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    • LEB-IDL Offline
      LEB-ID @jedimarcus
      last edited by

      @jedimarcus It's the authentication failure message.

      SESSION_AUTHENTICATION_FAILED(root, Authentication failure)
      

      It's there before I change the credentials, and even though the green check seems to indicate that I've successfully changed them, apparently there's still an authentication failure. It seems as though XO is not properly saving the changes to the credentials.

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      • jedimarcusJ Offline
        jedimarcus
        last edited by

        did you try removing & adding the server?

        LEB-IDL 1 Reply Last reply Reply Quote 0
        • LEB-IDL Offline
          LEB-ID @jedimarcus
          last edited by

          @jedimarcus I thought of doing so and that was to be my next step, but I was afraid that this would mess up my configured backups. I'd rather find a solution to the particular problem and not mess up the backups if I can, rather than having to give up and delete/re-add.

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          • jedimarcusJ Offline
            jedimarcus
            last edited by

            Just disable your current and add the other one with the ip instead of the hostname or vice-versa. Just to be sure your API is responding correctly.

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            • DanpD Offline
              Danp Pro Support Team
              last edited by

              Have you tried disabling and then enabling the server following the password update?

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              • LEB-IDL Offline
                LEB-ID
                last edited by

                @jedimarcus I tried disabling and then re-adding one of the servers by IP, this failed with a message that the server already exists.

                @Danp This worked, but I had to disable all the servers, then start by re-enabling the master server first. If you didn't do so, the master couldn't re-join because XO thought the pool was already there.

                Thank you folks, for your help. Looks like I just need to add the disable/re-enable bit to the process when changing credentials.

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                • jedimarcusJ Offline
                  jedimarcus
                  last edited by

                  How many Pools do you have? How many Hosts?

                  If you have 1 XCP-ng Pool, you only need 1 entry in your XO Servers page, the master only.

                  LEB-IDL 1 Reply Last reply Reply Quote 0
                  • LEB-IDL Offline
                    LEB-ID @jedimarcus
                    last edited by

                    @jedimarcus One pool, two host servers. So in that situation, you only need to connect the master server? Interesting. Thank you for the info!

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                    • jedimarcusJ Offline
                      jedimarcus @LEB-ID
                      last edited by

                      @LEB-ID Yes, in XO > Settings > Servers should only have a single entry.

                      Once connected

                      XO > Home > Hosts should display your 2 servers

                      LEB-IDL 1 Reply Last reply Reply Quote 1
                      • LEB-IDL Offline
                        LEB-ID @jedimarcus
                        last edited by

                        @jedimarcus Got it, thank you again. Labeling that part of the settings as 'Servers' is a bit confusing in this case. Perhaps the XO team might want to label that as 'Pools' instead?

                        jedimarcusJ 1 Reply Last reply Reply Quote 0
                        • DanpD Offline
                          Danp Pro Support Team
                          last edited by

                          Or perhaps add a warning when you attempt to add a non-master server to the list?

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                          • olivierlambertO Offline
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by olivierlambert

                            We already have a warning if you try to add a server that's already connected. At least since 3 or 4 release I think.

                            edit: you need to disable/enable your server when you change the pwd.

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                            • jedimarcusJ Offline
                              jedimarcus @LEB-ID
                              last edited by

                              @LEB-ID It's called Add new Server in XCP-ng Center too... old habits die hard. But Pools is not the right word either. It's hard coming up with something short and precise.

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