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    Crashed XOA. Can't boot a clean XOA and use RESTORE because of REGISTRATION

    Scheduled Pinned Locked Moved Xen Orchestra
    10 Posts 4 Posters 791 Views 1 Watching
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    • ForzaF Offline
      Forza
      last edited by Forza

      Oh dear, this is what I feared when Vates added the registration limits. Now, if there is a problem with XOA then we can't install a new XOA in order to access backups... I suppose it is possible to register using a fake email. 😕

      EDIT: I was lucky. Had a backup exported as OVA and could re-import using xcp-ng center...

      Still I think this is critical. There should be a ready-made appliance that allows restoring of backups without internet access.

      1 Reply Last reply Reply Quote -1
      • B Offline
        Biggen
        last edited by Biggen

        I thought you could deploy a new appliance, connect to your back remotes, and restore metadata/backups from the new appliance even without a registered version. Is this not the case?

        ForzaF 1 Reply Last reply Reply Quote 0
        • ForzaF Offline
          Forza @Biggen
          last edited by

          @biggen nope, which I found out the hard way. I'll be keeping a off-site backup as ova just in case from now on..

          1 Reply Last reply Reply Quote 0
          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by olivierlambert

            You can alawys rebind your new XOA to import backup in case of emergency. Before doing big claims, please double check 🙂

            edit: Seriously, it's even in the doc 😕 Please make an effort next time. https://xen-orchestra.com/docs/license_management.html#rebind-xo-license

            DanpD 1 Reply Last reply Reply Quote 0
            • DanpD Offline
              Danp Pro Support Team @olivierlambert
              last edited by

              @olivierlambert So this option works without internet access?

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by olivierlambert

                No, like all registration/updates (even on XOA free) you need to have Internet access (at least to XO website). This is also needed to have our pro support.

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                • DanpD Offline
                  Danp Pro Support Team
                  last edited by

                  @olivierlambert Perhaps you missed this portion of @S-Pam's post (emphasis added by me) --

                  There should be a ready-made appliance that allows restoring of backups without internet access.

                  1 Reply Last reply Reply Quote 0
                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by olivierlambert

                    Just think a bit of the consequences if that was possible 😉 We found a solution by design to avoid restore deadlocks (allow rebinding). That's the best we can do to be the less painful process than possible (no "product key" or license daemon, or whatever).

                    ForzaF 1 Reply Last reply Reply Quote 0
                    • ForzaF Offline
                      Forza @olivierlambert
                      last edited by

                      @olivierlambert I was stressed and overreacted a bit. I did not see the licensing thing immediately. All I saw was when clicking "Restore" that I needed to either upgrade or activate a free trial. I did "register" my applicance and got stuck at the license issue. - I could not use the trial and I could not use restore because of the "bind issue" which wasn't clear to me on that screen. - I could have looked further in the docs.

                      However, why is restore locked? You could lock everything else except restore on a fresh install. I don't think that would be an issue for abusing licensing terms etc.

                      1 Reply Last reply Reply Quote 1
                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        It's not that easy to block some screens. But that's an interesting suggestion, I'll pass that to @pdonias

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