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    Cannot export OVAs

    Scheduled Pinned Locked Moved Solved
    Xen Orchestra
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    • S
      sluflyer06 @olivierlambert
      last edited by sluflyer06

      @olivierlambert the only thing i'm really noticing outwardly is that the only VM's that will export have much smaller drive sizes than the rest. The 3 that will export have 20GB or less drive size, the others are as you see, larger, but not really big. XO-proxy is built on the same ubuntu server build as my plex VM so its not just a windows vs linux thing.
      df7211fc-5f85-47ab-bb28-fb53a67e040f-image.png

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      • olivierlambertO
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        That's already a clue 🙂

        tjkreidlT 1 Reply Last reply Reply Quote 0
        • tjkreidlT
          tjkreidl Ambassador @olivierlambert
          last edited by tjkreidl

          @olivierlambert Do you need at least as much free space on the SR (in particular, if the VM running) as there is storage space for this to work?

          S 1 Reply Last reply Reply Quote 0
          • S
            sluflyer06 @tjkreidl
            last edited by

            @tjkreidl FWIW my SR is low utilization
            cf158fe6-e955-43b2-98fc-77fa230a2021-image.png

            tjkreidlT 1 Reply Last reply Reply Quote 0
            • olivierlambertO
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              We need to try internally on "larger" VMs if we can reproduce the issue 🙂

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              • tjkreidlT
                tjkreidl Ambassador @sluflyer06
                last edited by tjkreidl

                @sluflyer06 Ah, definitely probably not the issue!

                1 Reply Last reply Reply Quote 0
                • olivierlambertO
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Tomorrow @Darkbeldin could you try to export a VM with a disk bigger than 25GiB in OVA? (on XOA latest). Thanks!

                  DarkbeldinD 1 Reply Last reply Reply Quote 0
                  • DarkbeldinD
                    Darkbeldin Vates 🪐 Pro Support Team @olivierlambert
                    last edited by

                    @olivierlambert Trying it now I keep you updated

                    1 Reply Last reply Reply Quote 1
                    • S
                      sluflyer06
                      last edited by

                      I tried an export on Edge (vs chrome), it got to 475MB before it failed, which is further than it gets in chrome...doesn't seem very helpful though.

                      tjkreidlT 1 Reply Last reply Reply Quote 0
                      • tjkreidlT
                        tjkreidl Ambassador @sluflyer06
                        last edited by

                        @sluflyer06 Any details in any of the logs?

                        S 1 Reply Last reply Reply Quote 0
                        • S
                          sluflyer06 @tjkreidl
                          last edited by

                          @tjkreidl if you can do me a favor and paste the path to the various logs to look at, i'm happy to, just not sure the right places to make sure i catch

                          i just tried firefox as well, exports at about 1.4MB/s for about 440MB and then beings to slowly slow down until it hits 0 and then fails

                          tjkreidlT 1 Reply Last reply Reply Quote 0
                          • tjkreidlT
                            tjkreidl Ambassador @sluflyer06
                            last edited by

                            @sluflyer06 Storage I/O logs should go to /var/log/SMlog if I recall correctly.

                            DarkbeldinD S 3 Replies Last reply Reply Quote 0
                            • DarkbeldinD
                              Darkbeldin Vates 🪐 Pro Support Team @tjkreidl
                              last edited by

                              @tjkreidl After around 1 hour I'm still exporting on my side
                              a7f5ddc4-95ef-4518-a5a1-f92feb8d1192-image.png

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                              • S
                                sluflyer06 @tjkreidl
                                last edited by

                                @tjkreidl not seeing anything, it looks like the same text repeated more or less through the log over the hours i manually scrolled through and tried some searches.

                                I searched for W(w)arn, W)warning, (E)error

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                                • S
                                  sluflyer06 @tjkreidl
                                  last edited by sluflyer06

                                  @tjkreidl http vs https? How are you exporting with http? The URL I get is https, i tried manually changing that to http but that didn't work

                                  I also tried from a W10 VM and Ubuntu desktop VM, same results.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    sluflyer06
                                    last edited by olivierlambert

                                    @olivierlambert

                                    Dec  8 09:43:34 xen-730xd xapi: [error||1163154 HTTP 10.10.10.40->:::80|[XO] Exporting content of VDI KASM Disk R:1716c671a4c2|vhd_tool_wrapper] vhd-tool failed, returning VDI_IO_ERROR
Dec  8 09:43:34 xen-730xd xapi: [error||1163154 HTTP 10.10.10.40->:::80|[XO] Exporting content of VDI KASM Disk R:1716c671a4c2|vhd_tool_wrapper] vhd-tool output: vhd-tool: internal error, uncaught exception:\x0A          Unix.Unix_error(Unix.ECONNRESET, "write", "")\x0A          \x0A

Dec  8 09:43:35 xen-730xd xapi: [debug||1163154 HTTP 10.10.10.40->:::80|[XO] Exporting content of VDI KASM Disk R:1716c671a4c2|taskhelper] the status of R:1716c671a4c2 is failure; cannot set it to `failure
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] [XO] Exporting content of VDI KASM Disk R:1716c671a4c2 failed with exception Server_error(VDI_IO_ERROR, [ Device I/O errors ])
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] Raised Server_error(VDI_IO_ERROR, [ Device I/O errors ])
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 1/13 xapi Raised at file ocaml/xapi/vhd_tool_wrapper.ml, line 77
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 2/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 3/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 35
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 4/13 xapi Called from file ocaml/xapi/export_raw_vdi.ml, line 50
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 5/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 6/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 35
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 7/13 xapi Called from file ocaml/xapi/export_raw_vdi.ml, line 90
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 8/13 xapi Called from file ocaml/xapi/export_raw_vdi.ml, line 116
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 9/13 xapi Called from file ocaml/xapi/server_helpers.ml, line 101
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 10/13 xapi Called from file ocaml/xapi/server_helpers.ml, line 122
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 11/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 12/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 35
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 13/13 xapi Called from file lib/backtrace.ml, line 177
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace]
Dec  8 09:43:35 xen-730xd xapi: [debug||1164861 /var/lib/xcp/xapi||dummytaskhelper] task dispatch:session.logout D:29e6026e7e06 created by task D:d1b3995b0263
Dec  8 09:43:35 xen-730xd xapi: [ info||1164861 /var/lib/xcp/xapi|session.logout D:7523bcca94fa|xapi_session] Session.destroy trackid=c968b6dc084a017a6452cb2381301d9d
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] VDI.export_raw_vdi D:d1b3995b0263 failed with exception Server_error(VDI_IO_ERROR, [ Device I/O errors ])
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] Raised Server_error(VDI_IO_ERROR, [ Device I/O errors ])
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 1/13 xapi Raised at file lib/debug.ml, line 227
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 2/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 3/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 35
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 4/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 5/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 35
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 6/13 xapi Called from file ocaml/xapi/xapi_http.ml, line 201
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 7/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 8/13 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 35
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace]
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] VDI.export_raw_vdi D:14ad56338491 failed with exception Server_error(VDI_IO_ERROR, [ Device I/O errors ])
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] Raised Server_error(VDI_IO_ERROR, [ Device I/O errors ])
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace] 1/1 xapi Raised at file (Thread 1163154 has no backtrace table. Was with_backtraces called?, line 0
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||backtrace]
Dec  8 09:43:35 xen-730xd xapi: [error||1163154 :::80||xapi_http] Unhandled Api_errors.Server_error(VDI_IO_ERROR, [ Device I/O errors ])
Dec  8 09:43:35 xen-730xd xapi: [debug||515 ||xenops] Event on VM bb987a49-84c2-40f5-b979-bd1c84d733c6; resident_here = true
Dec  8 09:43:35 xen-730xd xapi: [debug||515 ||dummytaskhelper] task timeboxed_rpc D:fb413298ca81 created by task D:8f9e0052bcc3
Dec  8 09:43:35 xen-730xd xapi: [debug||1164862 /var/lib/xcp/xapi||dummytaskhelper] task dispatch:event.from D:9e1155c8ead5 created by task D:8f9e0052bcc3
Dec  8 09:43:39 xen-730xd xapi: [debug||1164863 HTTP 10.10.10.40->:::80|session.login_with_password D:f8a89f148638|xapi_session] Success: local auth, user root from HTTP request from Internet with User-Agent: unknown
Dec  8 09:43:39 xen-730xd xapi: [ info||1164863 HTTP 10.10.10.40->:::80|session.login_with_password D:f8a89f148638|xapi_session] Session.create trackid=ee78e2f6b58e76414d999de124ea2a35 pool=false uname=root originator= is_local_superuser=true auth_user_sid= parent=trackid=9834f5af41c964e225f24279aefe4e49
Dec  8 09:43:39 xen-730xd xapi: [debug||1164864 /var/lib/xcp/xapi||dummytaskhelper] task dispatch:pool.get_all D:cd6ae8df6525 created by task D:f8a89f148638
Dec  8 09:43:39 xen-730xd xapi: [debug||1164868 :::80||api_effect] pool.add_to_other_config
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 HTTP 10.10.10.40->:::80|pool.add_to_other_config D:096f5b4f5c05|sql] Duplicate key in set or map: table pool; field other_config; ref OpaqueRef:95f6dc30-a79e-44c0-8aaa-bbde3a47f2f4; key xo:clientInfo:a1fa4c05-e866-50dd-1254-c1edfe2615ec
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace] pool.add_to_other_config D:096f5b4f5c05 failed with exception Db_exn.Duplicate_key("pool", "other_config", "OpaqueRef:95f6dc30-a79e-44c0-8aaa-bbde3a47f2f4", "xo:clientInfo:a1fa4c05-e866-50dd-1254-c1edfe2615ec")
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace] Raised Db_exn.Duplicate_key("pool", "other_config", "OpaqueRef:95f6dc30-a79e-44c0-8aaa-bbde3a47f2f4", "xo:clientInfo:a1fa4c05-e866-50dd-1254-c1edfe2615ec")
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace] 1/8 xapi Raised at file ocaml/database/db_cache_impl.ml, line 316
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace] 2/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace] 3/8 xapi Called from file ocaml/xapi/rbac.ml, line 233
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace] 4/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 101
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace] 5/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 122
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace] 6/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace] 7/8 xapi Called from file map.ml, line 135
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace] 8/8 xapi Called from file src/sexp_conv.ml, line 156
Dec  8 09:43:39 xen-730xd xapi: [error||1164868 :::80||backtrace]
                                    S 1 Reply Last reply Reply Quote 0
                                    • olivierlambertO
                                      olivierlambert Vates 🪐 Co-Founder CEO
                                      last edited by

                                      Hmm might be unrelated to XO.

                                      Can you export the VM in XVA?

                                      1 Reply Last reply Reply Quote 0
                                      • DarkbeldinD
                                        Darkbeldin Vates 🪐 Pro Support Team
                                        last edited by

                                        Apparently the download failed on my side I think recreating the file after download.
                                        I will retry tomorrow.

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          sluflyer06 @sluflyer06
                                          last edited by

                                          @sluflyer06 XVA worked

                                          1 Reply Last reply Reply Quote 0
                                          • DarkbeldinD
                                            Darkbeldin Vates 🪐 Pro Support Team
                                            last edited by

                                            It's seems I'm able to reproduce the issue with OVA i'm unable to export without an error.

                                            S 1 Reply Last reply Reply Quote 1
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