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    Unable to export OVA

    Scheduled Pinned Locked Moved Xen Orchestra
    62 Posts 7 Posters 9.5k Views 4 Watching
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    • DanpD Offline
      Danp Pro Support Team @atig
      last edited by

      @atig It's the output from the following command, which reads from the systemd logs in real time --
      journalctl -u xo-server -f -n 50

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      • A Offline
        atig @olivierlambert
        last edited by

        @olivierlambert seems like there is some issue - how should I proceed?

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          We need more data to be sure it's a bug. We also did some fixes about a 5 minute timeout in NodeJS last week, so please -as asked in the doc- to rebuild everything from latest commit on master 🙂

          A 1 Reply Last reply Reply Quote 0
          • A Offline
            atig @olivierlambert
            last edited by atig

            @olivierlambert Can I please confirm, do you mean upgrade the XOA from the latest channel?

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              If you are on XOA, then open a ticket with a support tunnel so we can put you the fix so you can test again 🙂

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              • C Offline
                cgrd_de
                last edited by

                I think I have exactly the same issue here.
                I saw, that xoa was using extremely much RAM memory and then finally crashed, after the disk was exported. wget showed me the message "Error decoding the received TLS packet" during the download. So I increased RAM of the XOA VM up to 22 GB, but still the same issue.

                When I read, that there was some NodeJS under the hood, I had the idea, that it could be related to the name of the VM, which I was trying to export. My VM had the name "[XOA Export] Somename" because it had been previously exported from another pool and imported here.

                After changing the name into just "Somename" I could successfully export in OVA format.

                Maybe this helps you to find and fix the bug?

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by olivierlambert

                  Hi,

                  As usual, the same question: are you using XOA or XO from the sources, and which version exactly?

                  And thanks for the feedback 🙂

                  C 1 Reply Last reply Reply Quote 0
                  • C Offline
                    cgrd_de @olivierlambert
                    last edited by

                    @olivierlambert
                    I am using xoa
                    xo-server 5.107.3 Xen Orchestra server
                    xo-web 5.108.0 Xen Orchestra web client

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                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      Anyone else with the issue could confirm by having a name without non-alphanum char is working?

                      DanpD 1 Reply Last reply Reply Quote 0
                      • DanpD Offline
                        Danp Pro Support Team @olivierlambert
                        last edited by

                        @olivierlambert No. I am unable to export a VM without non-alphanum chars to OVA. I encountered the same issue with OOM Killer as shown above. Not sure if this helps, but XO stats for the XO VM showed RAM usage at around 1GB out of 4GB for the duration of the attempted export.

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by olivierlambert

                          And with an alphanum name only, does it work better?

                          DanpD 1 Reply Last reply Reply Quote 0
                          • DanpD Offline
                            Danp Pro Support Team @olivierlambert
                            last edited by

                            @olivierlambert My test was using alphanum name. I'm rerunning now using XOA Free.

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                            • DanpD Offline
                              Danp Pro Support Team
                              last edited by

                              Export fails on XOA (latest channel) as well with the same OOM issue. It seems that the export task reaches 100% in XO followed by the OOM situation.

                              Here's a log dump --

                              [08:35 23] xoa:xoa$ journalctl -f -n 50
                              -- Logs begin at Fri 2023-01-20 03:17:01 EST. --
                              Jan 23 08:32:26 xoa systemd[29966]: Reached target Basic System.
                              Jan 23 08:32:26 xoa systemd[29966]: Reached target Default.
                              Jan 23 08:32:26 xoa systemd[29966]: Startup finished in 108ms.
                              Jan 23 08:32:26 xoa systemd[1]: Started User Manager for UID 1001.
                              Jan 23 08:32:26 xoa systemd[1]: Started Session c5 of user xoa-support.
                              Jan 23 08:32:26 xoa su[29956]: pam_unix(su-l:session): session closed for user xoa-support
                              Jan 23 08:32:26 xoa systemd[1]: session-c5.scope: Succeeded.
                              Jan 23 08:32:27 xoa xoa-updater[502]: latest channel selected
                              Jan 23 08:32:36 xoa systemd[1]: Stopping User Manager for UID 1001...
                              Jan 23 08:32:36 xoa systemd[29966]: Stopped target Default.
                              Jan 23 08:32:36 xoa systemd[29966]: Stopped target Basic System.
                              Jan 23 08:32:36 xoa systemd[29966]: Stopped target Timers.
                              Jan 23 08:32:36 xoa systemd[29966]: Stopped target Paths.
                              Jan 23 08:32:36 xoa systemd[29966]: Stopped target Sockets.
                              Jan 23 08:32:36 xoa systemd[29966]: gpg-agent-extra.socket: Succeeded.
                              Jan 23 08:32:36 xoa systemd[29966]: Closed GnuPG cryptographic agent and passphrase cache (restricted).
                              Jan 23 08:32:36 xoa systemd[29966]: gpg-agent-browser.socket: Succeeded.
                              Jan 23 08:32:36 xoa systemd[29966]: Closed GnuPG cryptographic agent and passphrase cache (access for web browsers).
                              Jan 23 08:32:36 xoa systemd[29966]: gpg-agent.socket: Succeeded.
                              Jan 23 08:32:36 xoa systemd[29966]: Closed GnuPG cryptographic agent and passphrase cache.
                              Jan 23 08:32:36 xoa systemd[29966]: dirmngr.socket: Succeeded.
                              Jan 23 08:32:36 xoa systemd[29966]: Closed GnuPG network certificate management daemon.
                              Jan 23 08:32:36 xoa systemd[29966]: gpg-agent-ssh.socket: Succeeded.
                              Jan 23 08:32:36 xoa systemd[29966]: Closed GnuPG cryptographic agent (ssh-agent emulation).
                              Jan 23 08:32:36 xoa systemd[29966]: Reached target Shutdown.
                              Jan 23 08:32:36 xoa systemd[29966]: systemd-exit.service: Succeeded.
                              Jan 23 08:32:36 xoa systemd[29966]: Started Exit the Session.
                              Jan 23 08:32:36 xoa systemd[29966]: Reached target Exit the Session.
                              Jan 23 08:32:36 xoa systemd[1]: user@1001.service: Succeeded.
                              Jan 23 08:32:36 xoa systemd[1]: Stopped User Manager for UID 1001.
                              Jan 23 08:32:36 xoa systemd[1]: Stopping User Runtime Directory /run/user/1001...
                              Jan 23 08:32:36 xoa systemd[1]: run-user-1001.mount: Succeeded.
                              Jan 23 08:32:36 xoa systemd[29061]: run-user-1001.mount: Succeeded.
                              Jan 23 08:32:36 xoa systemd[1]: user-runtime-dir@1001.service: Succeeded.
                              Jan 23 08:32:36 xoa systemd[1]: Stopped User Runtime Directory /run/user/1001.
                              Jan 23 08:32:36 xoa systemd[1]: Removed slice User Slice of UID 1001.
                              Jan 23 08:32:36 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LE                                         N=32 TOS=0x00 PREC=0xC0 TTL=1 ID=46276 PROTO=2
                              Jan 23 08:32:49 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LE                                         N=32 TOS=0x00 PREC=0xC0 TTL=1 ID=46411 PROTO=2
                              Jan 23 08:32:56 xoa systemd[1]: systemd-timedated.service: Succeeded.
                              Jan 23 08:33:17 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=169.254.110.212 DST=224.0.0.                                         1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=40006 PROTO=2
                              Jan 23 08:33:35 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LE                                         N=32 TOS=0x00 PREC=0xC0 TTL=1 ID=50174 PROTO=2
                              Jan 23 08:34:02 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=169.254.110.212 DST=224.0.0.                                         1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=41791 PROTO=2
                              Jan 23 08:34:17 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=169.254.110.212 DST=224.0.0.                                         1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=42554 PROTO=2
                              Jan 23 08:34:35 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LE                                         N=32 TOS=0x00 PREC=0xC0 TTL=1 ID=51698 PROTO=2
                              Jan 23 08:34:49 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LE                                         N=32 TOS=0x00 PREC=0xC0 TTL=1 ID=52275 PROTO=2
                              Jan 23 08:35:17 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LE                                         N=32 TOS=0x00 PREC=0xC0 TTL=1 ID=54180 PROTO=2
                              Jan 23 08:35:33 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LE                                         N=32 TOS=0x00 PREC=0xC0 TTL=1 ID=55365 PROTO=2
                              Jan 23 08:35:58 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=169.254.110.212 DST=224.0.0.                                         1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=47772 PROTO=2
                              Jan 23 08:35:59 xoa sudo[30151]:      xoa : TTY=pts/0 ; PWD=/home/xoa ; USER=root ; COMMAND=/usr/bin/bash
                              Jan 23 08:35:59 xoa sudo[30151]: pam_unix(sudo:session): session opened for user root by xoa(uid=0)
                              Jan 23 08:36:13 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LE                                         N=32 TOS=0x00 PREC=0xC0 TTL=1 ID=57186 PROTO=2
                              Jan 23 08:36:53 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=58158 PROTO=2
                              Jan 23 08:36:53 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=169.254.110.212 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=50967 PROTO=2
                              Jan 23 08:37:22 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=59286 PROTO=2
                              Jan 23 08:37:35 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=60193 PROTO=2
                              Jan 23 08:37:49 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=169.254.110.212 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=53643 PROTO=2
                              Jan 23 08:38:19 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=169.254.110.212 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=55190 PROTO=2
                              Jan 23 08:38:33 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=63723 PROTO=2
                              Jan 23 08:39:01 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=620 PROTO=2
                              Jan 23 08:39:13 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=735 PROTO=2
                              Jan 23 08:39:42 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=1925 PROTO=2
                              Jan 23 08:39:57 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=169.254.110.212 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=57473 PROTO=2
                              Jan 23 08:40:12 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=192.168.1.1 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=2108 PROTO=2
                              Jan 23 08:40:27 xoa kernel: redis-server invoked oom-killer: gfp_mask=0x6200ca(GFP_HIGHUSER_MOVABLE), nodemask=(null), order=0, oom_score_adj=0
                              Jan 23 08:40:27 xoa kernel: redis-server cpuset=/ mems_allowed=0
                              Jan 23 08:40:27 xoa kernel: CPU: 1 PID: 529 Comm: redis-server Not tainted 4.19.0-22-amd64 #1 Debian 4.19.260-1
                              Jan 23 08:40:27 xoa kernel: Hardware name: Xen HVM domU, BIOS 4.13 11/21/2022
                              Jan 23 08:40:27 xoa kernel: Call Trace:
                              Jan 23 08:40:27 xoa kernel:  dump_stack+0x66/0x81
                              Jan 23 08:40:27 xoa kernel:  dump_header+0x6b/0x283
                              Jan 23 08:40:27 xoa kernel:  ? do_try_to_free_pages+0x2ec/0x370
                              Jan 23 08:40:27 xoa kernel:  ? ___ratelimit+0xa1/0x100
                              Jan 23 08:40:27 xoa kernel:  oom_kill_process.cold.30+0xb/0x1cf
                              Jan 23 08:40:27 xoa kernel:  ? oom_badness+0xee/0x140
                              Jan 23 08:40:27 xoa kernel:  out_of_memory+0x1a5/0x450
                              Jan 23 08:40:27 xoa kernel:  __alloc_pages_slowpath+0xbd8/0xcb0
                              Jan 23 08:40:27 xoa kernel:  __alloc_pages_nodemask+0x28b/0x2b0
                              Jan 23 08:40:27 xoa kernel:  filemap_fault+0x333/0x780
                              Jan 23 08:40:27 xoa kernel:  ? __schedule+0x2a7/0x840
                              Jan 23 08:40:27 xoa kernel:  ? filemap_map_pages+0x1ed/0x3a0
                              Jan 23 08:40:27 xoa kernel:  ? hrtimer_try_to_cancel+0x25/0x100
                              Jan 23 08:40:27 xoa kernel:  ext4_filemap_fault+0x2c/0x40 [ext4]
                              Jan 23 08:40:27 xoa kernel:  __do_fault+0x36/0x170
                              Jan 23 08:40:27 xoa kernel:  __handle_mm_fault+0xdb6/0x11b0
                              Jan 23 08:40:27 xoa kernel:  handle_mm_fault+0xd6/0x200
                              Jan 23 08:40:27 xoa kernel:  __do_page_fault+0x249/0x4f0
                              Jan 23 08:40:27 xoa kernel:  ? page_fault+0x8/0x30
                              Jan 23 08:40:27 xoa kernel:  page_fault+0x1e/0x30
                              Jan 23 08:40:27 xoa kernel: RIP: 0033:0x7efed158b38f
                              Jan 23 08:40:27 xoa kernel: Code: Bad RIP value.
                              Jan 23 08:40:27 xoa kernel: RSP: 002b:00007fffd764d930 EFLAGS: 00010293
                              Jan 23 08:40:27 xoa kernel: RAX: 0000000000000000 RBX: 0000000000000005 RCX: 00007efed158b38f
                              Jan 23 08:40:27 xoa kernel: RDX: 0000000000002790 RSI: 00007efed0f50a40 RDI: 0000000000000005
                              Jan 23 08:40:27 xoa kernel: RBP: 00007efed0f50a40 R08: 0000000000000000 R09: 00000000000f370d
                              Jan 23 08:40:27 xoa kernel: R10: 0000000000000064 R11: 0000000000000293 R12: 0000000000002790
                              Jan 23 08:40:27 xoa kernel: R13: 0000000000000064 R14: 0000000000000002 R15: 0000000000000000
                              Jan 23 08:40:27 xoa kernel: Mem-Info:
                              Jan 23 08:40:27 xoa kernel: active_anon:341391 inactive_anon:113976 isolated_anon:0
                                                           active_file:5 inactive_file:10 isolated_file:0
                                                           unevictable:0 dirty:0 writeback:0 unstable:0
                                                           slab_reclaimable:7194 slab_unreclaimable:10422
                                                           mapped:4 shmem:14 pagetables:2967 bounce:0
                                                           free:13068 free_pcp:401 free_cma:0
                              Jan 23 08:40:27 xoa kernel: Node 0 active_anon:1365564kB inactive_anon:455904kB active_file:20kB inactive_file:40kB unevictable:0kB isolated(anon):0kB isolated(file):0kB mapped:16kB dirty:0kB writeback:0kB shmem:56kB shmem_thp: 0kB shmem_pmdmapped: 0kB anon_thp: 79872kB writeback_tmp:0kB unstable:0kB all_unreclaimable? yes
                              Jan 23 08:40:27 xoa kernel: Node 0 DMA free:8040kB min:360kB low:448kB high:536kB active_anon:452kB inactive_anon:7280kB active_file:0kB inactive_file:0kB unevictable:0kB writepending:0kB present:15988kB managed:15904kB mlocked:0kB kernel_stack:0kB pagetables:36kB bounce:0kB free_pcp:0kB local_pcp:0kB free_cma:0kB
                              Jan 23 08:40:27 xoa kernel: lowmem_reserve[]: 0 1926 1926 1926 1926
                              Jan 23 08:40:27 xoa kernel: Node 0 DMA32 free:44232kB min:44692kB low:55864kB high:67036kB active_anon:1364956kB inactive_anon:448708kB active_file:640kB inactive_file:64kB unevictable:0kB writepending:0kB present:2072576kB managed:2006140kB mlocked:0kB kernel_stack:3024kB pagetables:11832kB bounce:0kB free_pcp:1604kB local_pcp:1352kB free_cma:0kB
                              Jan 23 08:40:27 xoa kernel: lowmem_reserve[]: 0 0 0 0 0
                              Jan 23 08:40:27 xoa kernel: Node 0 DMA: 2*4kB (M) 2*8kB (UM) 2*16kB (UM) 1*32kB (U) 3*64kB (UM) 1*128kB (U) 2*256kB (UM) 0*512kB 1*1024kB (U) 1*2048kB (M) 1*4096kB (M) = 8088kB
                              Jan 23 08:40:27 xoa kernel: Node 0 DMA32: 686*4kB (UE) 1193*8kB (UE) 565*16kB (UME) 301*32kB (UE) 117*64kB (UE) 21*128kB (UME) 1*256kB (M) 0*512kB 1*1024kB (M) 1*2048kB (M) 0*4096kB = 44464kB
                              Jan 23 08:40:27 xoa kernel: Node 0 hugepages_total=0 hugepages_free=0 hugepages_surp=0 hugepages_size=1048576kB
                              Jan 23 08:40:27 xoa kernel: Node 0 hugepages_total=0 hugepages_free=0 hugepages_surp=0 hugepages_size=2048kB
                              Jan 23 08:40:27 xoa kernel: 1182 total pagecache pages
                              Jan 23 08:40:27 xoa kernel: 1164 pages in swap cache
                              Jan 23 08:40:27 xoa kernel: Swap cache stats: add 522698, delete 521613, find 450/750
                              Jan 23 08:40:27 xoa kernel: Free swap  = 0kB
                              Jan 23 08:40:27 xoa kernel: Total swap = 2085884kB
                              Jan 23 08:40:27 xoa kernel: 522141 pages RAM
                              Jan 23 08:40:27 xoa kernel: 0 pages HighMem/MovableOnly
                              Jan 23 08:40:27 xoa kernel: 16630 pages reserved
                              Jan 23 08:40:27 xoa kernel: 0 pages hwpoisoned
                              Jan 23 08:40:27 xoa kernel: Tasks state (memory values in pages):
                              Jan 23 08:40:27 xoa kernel: [  pid  ]   uid  tgid total_vm      rss pgtables_bytes swapents oom_score_adj name
                              Jan 23 08:40:27 xoa kernel: [    246]     0   246    10722        1   106496      317             0 systemd-journal
                              Jan 23 08:40:27 xoa kernel: [    276]     0   276     5489        1    73728      230         -1000 systemd-udevd
                              Jan 23 08:40:27 xoa kernel: [    415]     0   415     2374        4    57344      323             0 dhclient
                              Jan 23 08:40:27 xoa kernel: [    446]   107   446     1705        0    49152      109             0 rpcbind
                              Jan 23 08:40:27 xoa kernel: [    499]     0   499  3894060   453977 12394496   495203             0 node
                              Jan 23 08:40:27 xoa kernel: [    502]     0   502   230774       13  1880064    10982             0 node
                              Jan 23 08:40:27 xoa kernel: [    504]     0   504     4874        0    81920      253             0 systemd-logind
                              Jan 23 08:40:27 xoa kernel: [    507]     0   507     2118        3    57344       52             0 cron
                              Jan 23 08:40:27 xoa kernel: [    508]   104   508     2197        1    53248      154          -900 dbus-daemon
                              Jan 23 08:40:27 xoa kernel: [    511]     0   511    55943        0    77824      930             0 rsyslogd
                              Jan 23 08:40:27 xoa kernel: [    521]   106   521    19212        0    69632      241             0 ntpd
                              Jan 23 08:40:27 xoa kernel: [    526]     0   526     1402        0    45056       31             0 agetty
                              Jan 23 08:40:27 xoa kernel: [    527]     0   527     1345        0    49152       31             0 agetty
                              Jan 23 08:40:27 xoa kernel: [    528]     0   528    27077        0   114688     1942             0 unattended-upgr
                              Jan 23 08:40:27 xoa kernel: [    529]   108   529    12920       44    94208     1541             0 redis-server
                              Jan 23 08:40:27 xoa kernel: [    548]     0   548     3453        5    73728      212         -1000 sshd
                              Jan 23 08:40:27 xoa kernel: [    560]     0   560   197622        3    49152      360             0 xe-daemon
                              Jan 23 08:40:27 xoa kernel: [    567]     0   567     1176        0    45056       47             0 logger
                              Jan 23 08:40:27 xoa kernel: [    570]     0   570     1176        0    45056       48             0 logger
                              Jan 23 08:40:27 xoa kernel: [  29051]     0 29051     3650        0    69632      273             0 sshd
                              Jan 23 08:40:27 xoa kernel: [  29061]  1000 29061     5292        0    77824      327             0 systemd
                              Jan 23 08:40:27 xoa kernel: [  29062]  1000 29062    42910        0    94208      673             0 (sd-pam)
                              Jan 23 08:40:27 xoa kernel: [  29076]  1000 29076     3650        0    69632      273             0 sshd
                              Jan 23 08:40:27 xoa kernel: [  29077]  1000 29077     1977        1    53248      366             0 bash
                              Jan 23 08:40:27 xoa kernel: [  30151]     0 30151     2532        0    61440      133             0 sudo
                              Jan 23 08:40:27 xoa kernel: [  30152]     0 30152     1978        1    57344      363             0 bash
                              Jan 23 08:40:27 xoa kernel: [  30164]     0 30164    11218        2   126976      213             0 journalctl
                              Jan 23 08:40:27 xoa kernel: Out of memory: Kill process 499 (node) score 927 or sacrifice child
                              Jan 23 08:40:27 xoa kernel: Killed process 499 (node) total-vm:15576240kB, anon-rss:1815908kB, file-rss:0kB, shmem-rss:0kB
                              Jan 23 08:40:27 xoa kernel: oom_reaper: reaped process 499 (node), now anon-rss:0kB, file-rss:0kB, shmem-rss:0kB
                              Jan 23 08:40:27 xoa systemd[1]: xo-server.service: Main process exited, code=killed, status=9/KILL
                              Jan 23 08:40:28 xoa systemd[1]: xo-server.service: Failed with result 'signal'.
                              Jan 23 08:40:28 xoa systemd[1]: xo-server.service: Service RestartSec=100ms expired, scheduling restart.
                              Jan 23 08:40:28 xoa systemd[1]: xo-server.service: Scheduled restart job, restart counter is at 1.
                              Jan 23 08:40:28 xoa systemd[1]: Stopped XO Server.
                              Jan 23 08:40:28 xoa systemd[1]: Started XO Server.
                              Jan 23 08:40:32 xoa xo-server[30363]: 2023-01-23T13:40:32.825Z xo:main INFO Configuration loaded.
                              Jan 23 08:40:32 xoa xo-server[30363]: 2023-01-23T13:40:32.837Z xo:main INFO Web server listening on http://[::]:80
                              Jan 23 08:40:32 xoa xo-server[30363]: 2023-01-23T13:40:32.837Z xo:main INFO Web server listening on http://127.0.0.1:38889
                              Jan 23 08:40:32 xoa xo-server[30363]: 2023-01-23T13:40:32.884Z xo:main INFO Web server listening on https://[::]:443
                              Jan 23 08:40:33 xoa xo-server[30363]: 2023-01-23T13:40:33.859Z xo:main INFO Setting up / → /usr/local/lib/node_modules/xo-web/dist
                              Jan 23 08:40:33 xoa xo-server[30363]: 2023-01-23T13:40:33.907Z xo:plugin INFO register telemetry
                              Jan 23 08:40:33 xoa xo-server[30363]: 2023-01-23T13:40:33.928Z xo:plugin INFO register xoa
                              Jan 23 08:40:34 xoa xo-server[30363]: 2023-01-23T13:40:34.509Z xo:plugin INFO successfully register telemetry
                              Jan 23 08:40:34 xoa xo-server[30363]: 2023-01-23T13:40:34.510Z xo:plugin INFO successfully register xoa
                              Jan 23 08:40:38 xoa kernel: [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:f2:9f:c2:36:6e:d4:08:00 SRC=169.254.110.212 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=59546 PROTO=2
                              
                              tjkreidlT 1 Reply Last reply Reply Quote 0
                              • tjkreidlT Offline
                                tjkreidl Ambassador @Danp
                                last edited by

                                @Danp said in Unable to export OVA:

                                page

                                Might those page fault entries indicate a memory error?

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                                • DanpD Offline
                                  Danp Pro Support Team @tjkreidl
                                  last edited by

                                  @tjkreidl Certainly possible, but I suspect that it is something else in this case.

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                                  • olivierlambertO Offline
                                    olivierlambert Vates 🪐 Co-Founder CEO
                                    last edited by

                                    @Darkbeldin at some point, with your XOA patched with the timeout thing, could you test OVA export and see the behavior?

                                    DarkbeldinD 1 Reply Last reply Reply Quote 0
                                    • DarkbeldinD Offline
                                      Darkbeldin Vates 🪐 Pro Support Team @olivierlambert
                                      last edited by

                                      @olivierlambert sure

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                                      • DarkbeldinD Offline
                                        Darkbeldin Vates 🪐 Pro Support Team @Darkbeldin
                                        last edited by

                                        @Darkbeldin Apparently I'm still having issues exporting to OVA

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                                        • olivierlambertO Offline
                                          olivierlambert Vates 🪐 Co-Founder CEO
                                          last edited by

                                          Regardless the timeout thing fixed?

                                          DarkbeldinD 1 Reply Last reply Reply Quote 0
                                          • DarkbeldinD Offline
                                            Darkbeldin Vates 🪐 Pro Support Team @olivierlambert
                                            last edited by

                                            @olivierlambert
                                            So yes the timeout is patched on my VM

                                            [04:56 24] xoa@xoa:xo-server$ ./node_modules/.bin/app-conf -p http.listenOptions.requestTimeout xo-server
                                              app-conf /etc/xo-server/config.requestTimeout.toml +0ms
                                              app-conf /etc/xo-server/config.toml +1ms
                                            86400000
                                            
                                            

                                            And download still failing with chrome or FF
                                            505eae87-4cac-4b61-9f36-ed08e9709006-image.png
                                            f616f90c-52f6-4702-b233-8d5c8f14567e-image.png

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