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    VHD export and (delta) backup stuck at 99%

    Scheduled Pinned Locked Moved Xen Orchestra
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    • DanpD Offline
      Danp Pro Support Team
      last edited by

      Any errors shown in the browser console? Have you checked the logs for additional details / clues?

      Did this ever work correctly with these VMs?

      OhSoNoobO 1 Reply Last reply Reply Quote 0
      • olivierlambertO Online
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Hi,

        Can you provide the commit number you are building XO from?

        OhSoNoobO 1 Reply Last reply Reply Quote 0
        • OhSoNoobO Offline
          OhSoNoob @olivierlambert
          last edited by OhSoNoob

          @olivierlambert Errors on 79671e6d6, I am now trying commit 5c0b29c51

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          • OhSoNoobO Offline
            OhSoNoob @Danp
            last edited by

            @Danp Has never worked for these VM's, I will look into the logs. Is daemon.log expected to have information about this?

            1 Reply Last reply Reply Quote 0
            • olivierlambertO Online
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              What's your NodeJS version?

              OhSoNoobO 1 Reply Last reply Reply Quote 0
              • OhSoNoobO Offline
                OhSoNoob @olivierlambert
                last edited by Danp

                @olivierlambert

                root@xo:~# node -v
                v18.13.0
                
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                • OhSoNoobO Offline
                  OhSoNoob
                  last edited by

                  Trying in latest commit, no change in result.
                  This is what the task view looks like couple seconds before it thinks it is ready:
                  813de63e-3195-49e2-803b-1148d7d81bf7-image.png

                  .vhd backup file in SMB target (test target)
                  327910ef-691e-45ea-9f79-ae38b6110bcd-image.png

                  Then, couple minutes later, it just seems to give up:
                  47a71df0-fe8c-4fae-a9af-4b2e5e5cde95-image.png

                  the exported .vhd is also gone:
                  5187c659-26f3-432a-a76e-fa12811972ee-image.png

                  result of job:
                  ec05e144-4656-470e-88f2-6e0fbfda3f4b-image.png

                  log.txt

                  log attached

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                  • olivierlambertO Online
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    I would try to migrate or to full clone the disks of the "broken" VMs. And see if exports after that (after XCP-ng will recreate entirely the new VHD from scratch)

                    OhSoNoobO 1 Reply Last reply Reply Quote 0
                    • OhSoNoobO Offline
                      OhSoNoob @olivierlambert
                      last edited by OhSoNoob

                      @olivierlambert I tried a full clone, which also remains stuck at 99%, I can try a clone in XCP-NG Center maybe? I currently have nothing else to migrate to from this machine.

                      DanpD 1 Reply Last reply Reply Quote 0
                      • DanpD Offline
                        Danp Pro Support Team @OhSoNoob
                        last edited by

                        @OhSoNoob Does it also hang on an XVA export?

                        OhSoNoobO 1 Reply Last reply Reply Quote 0
                        • olivierlambertO Online
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          So the issue might be on the VM disk directly, and having the built-in XCP-ng VHD tools having issues to export it 🤔

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                          • OhSoNoobO Offline
                            OhSoNoob
                            last edited by

                            Full clone/copy via XCP-NG center indeed stuck at 100% (not 99%):
                            25c42813-6307-4039-8cd3-174254fe72c4-image.png

                            But in XCP-NG center there comes a warning up, result out of range, can this be a clue?
                            5f5e9b9b-12b4-44d6-91e9-884abe2be0aa-image.png

                            @Danp let me try an XVA export next

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                            • OhSoNoobO Offline
                              OhSoNoob @Danp
                              last edited by

                              @Danp Exporting to XVA (no compression) does work!

                              After importing the exported machine, the export of the VHD works on that machine!
                              d1728687-e558-4aef-b569-4b1d77ebcfa1-image.png

                              I am now doing the same for the 4 other machines to get a 5/5 score.

                              By the looks of it, this seems to be the solution!

                              BTW, uploading de XVA in XO didn't work for some reason, it prompts about prepairing and then just stops. Importing via XCP-NG center does work fine however.

                              DanpD 1 Reply Last reply Reply Quote 0
                              • olivierlambertO Online
                                olivierlambert Vates 🪐 Co-Founder CEO
                                last edited by olivierlambert

                                I think it's because the XVA format is different (a bit weird but not the point here). So it helps to recreate something different that can be then re-imported, and solve the problematic original VHD.

                                It's a funny workaround, but glad it worked 😆

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                                • DanpD Offline
                                  Danp Pro Support Team @OhSoNoob
                                  last edited by

                                  @OhSoNoob said in VHD export and (delta) backup stuck at 99%:

                                  uploading de XVA in XO didn't work for some reason, it prompts about prepairing and then just stops.

                                  Hmmm.... never encountered that situation.

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