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    increase 24 hour timeout-limit on backup/copy

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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Hi,

      Without anything more "it doesn't work", it's hard to help you. Please provide more information.

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      • S Offline
        sumansaha @olivierlambert
        last edited by

        @olivierlambert ![alt text](Screenshot 2023-06-27 at 1.11.18 PM.png Screenshot 2023-06-27 at 1.09.30 PM.png image url)

        I'm sending the XCP-NG(Source) VM backup to another XCP-NG(Destination) storage using XOA. I've changed the value of pending_task_timeout to 72 hours in source XCP-NG. Still the backup ended just after 24 hours.

        florentF 1 Reply Last reply Reply Quote 0
        • florentF Offline
          florent Vates 🪐 XO Team @sumansaha
          last edited by

          @sumansaha hi,

          can you post the backup log ? It the json file you can obtain by clicking on the bottom facing arrow here :
          bc639431-fe91-4d90-b51f-ad797c8a22e3-image.png

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          • S Offline
            sumansaha @florent
            last edited by

            @florent 2023-06-25T18_30_22.009Z - backup NG.txt

            the log file is attached according to your requirement.

            florentF 1 Reply Last reply Reply Quote 0
            • florentF Offline
              florent Vates 🪐 XO Team @sumansaha
              last edited by florent

              @sumansaha is your XO up to date ? I see date in 2020 in the logs

              also, you can try NBD (enable it in the network used by the backups); it's not a xapi task and won't be killed by the xapi , but you won't have a progres bar on the tasks

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              • S Offline
                sumansaha @florent
                last edited by

                @florent XO is not updated.
                I was seeing progress when the backup process was running. 96% was completed . It has dropped on that status.
                How I can enable NBD.

                florentF olivierlambertO 2 Replies Last reply Reply Quote 0
                • florentF Offline
                  florent Vates 🪐 XO Team @sumansaha
                  last edited by

                  @sumansaha you'll need an up to date XO

                  then you go to pool -> network and there is a drop down menu to enable NDB
                  3ed39b73-66f9-4e4b-8463-969f1cfe21ea-image.png

                  (an older xo does not cause this issue, but gives us more tools to help)

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO @sumansaha
                    last edited by

                    @sumansaha If you XO is not up to date, you can't ask for assistance. You always MUST be sure to get XO on latest commit before reporting an issue 🙂

                    That's written in our doc: https://xen-orchestra.com/docs/community.html#report-a-bug

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                    • S Offline
                      sumansaha @olivierlambert
                      last edited by

                      @olivierlambert Aha That make sense. Let me update my XO.

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                      • S Offline
                        sumansaha @sumansaha
                        last edited by

                        @sumansaha BTW , The issue was fix with a workaround. I've used another XOA where the interface was 1Gbps, Source XCP-NG--->XOA---> Destination SR all were 1Gbps . In that case transfer time has significantly dropped to 5 hours. For continuous replication, from source data stream come to XOA at first and then to the destination.Here I had a misconception , I was thinking backup data directly send to destination from Source XCP-NG.Thanks everyone for your help always.

                        florentF 1 Reply Last reply Reply Quote 0
                        • florentF Offline
                          florent Vates 🪐 XO Team @sumansaha
                          last edited by

                          @sumansaha that is a good news

                          yes, the replication go through the XO VM, the faster the link the better the performances

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