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    Very scary host reboot issue

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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      We had the issue with pfSense, so IMHO it's related a combo between FreeBSD and OVS. Likely the PV drivers in BSD that are less tested.

      planedropP 1 Reply Last reply Reply Quote 1
      • planedropP Offline
        planedrop Top contributor @olivierlambert
        last edited by

        @olivierlambert Gotcha, makes sense. I'll do some more testing to see if I can replicate the issue.

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Please do so. Gut feeling is something related to the MTU/wireguard, but hard to suspect anything specific at the moment 😞

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          • D Offline
            darabontors
            last edited by

            Guys, I might be onto something.

            I started having this issue in September this year, right after switching to a new laptop with Windows 11.

            I also have VMWare Player and VirtualBox installed on my laptop.

            I have a weird issue often with WG not being able to bring up the tunnel with an error message. I googled the error and it was something related to the other virtual network interfaces VirtualBox and VMWare player installs.

            I think the issue could be related to Windows 11 and my other Type 2 Virtualization platforms.

            I did try on my other laptop running Windows 10 and having VirtualBox installed and the host reboot isn't triggered.

            Could someone help replicate this specific combo that I have?

            D 1 Reply Last reply Reply Quote 0
            • D Offline
              darabontors @darabontors
              last edited by

              I just triggered the reboot with my setup I detailed above. I started transferring 26 GB worth of video files through my tunnel. My host restarted. I continued the transfer and now strangely somehow my tunnel is capped at 100 Mb/s.

              During the transfer when the host reboot happened I was having 300 Mb/s.

              So strange behavior.

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              • D Offline
                darabontors @darabontors
                last edited by

                I continued with the transfer capped at 100 Mb/s (capped by WireGuard most probably) and after ~8 GB transferred, suddenly my tunnel collapsed. After short while, less than 2 minutes it came back up while no host reboot happened. WireGuard crashed somehow but didn't cause the Dom0 crash.

                Some other detail that might be unrelated: my PPPoE connection to my ISP has MTU 1492. WireGuard connection also has MTU 1492. Is this relevant in any way?

                T 1 Reply Last reply Reply Quote 0
                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Thanks for the info. Hard to tell if it's related or not, but we take any info you can provide on your setup 🙂 Thanks!

                  D 1 Reply Last reply Reply Quote -1
                  • D Offline
                    darabontors @olivierlambert
                    last edited by

                    @olivierlambert Just produced another reboot. I'm closing in on the way to replicate this issue.

                    1 Reply Last reply Reply Quote 1
                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      That will be helpful for everyone having the issue, thanks for contributing with your time and efforts!

                      D 1 Reply Last reply Reply Quote 0
                      • D Offline
                        darabontors @olivierlambert
                        last edited by

                        @olivierlambert It's the least I can do. I really like XCP-ng and Xen Orchestra. I have around 15 clients with XCP-ng stacks in production. I run an MSP company. You understand this issue scares me a lot. Right now I'm randomly rebooting my own production server where a bunch of VM and TrueNAS backups land. I am fully motivated to mitigate this issue.

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                        • D Offline
                          darabontors
                          last edited by

                          I do have an update. I tried it from a Windows 10 VM. Same issue. I uninstalled VMware Player on the Windows 10 VM just to be sure. The reboot happened.

                          I tried copying a the same file from my fileserver to my laptop and I couldn't cause the reboot. It only happens when I transfer files from my laptop to my server. So only sent traffic from the laptop's perspective to my OPNsense VM produces the reboot.

                          I checked, TX checksumming is disabled on my OPNsense VM VIFs.

                          I can confirm 100% I didn't have this issue before September this year. Maybe it is related to WireGuard version on server or client side.

                          OPNsense version 23.7.2
                          wireguard-kmod 0.0.20220615_1
                          wireguard-tools 1.0.20210914_1
                          OPNsense has xn0 for WAN and xn1 for LAN

                          On my other host that also produced the reboot the hardware setup is different. The metal itself is different but more notably WAN is connected through a Dualport Intel NIC via PCIe Passthrough. Host reboot happened while copying an ISO through the WG tunnel to the host local ISO repository. So potentially the LAN xn0 produced the vSwitch crash. It couldn't happen on the WAN interface.

                          In summary: I managed to reproduce the issue 4 times within 2 hours. It should be replicable. Maybe I'll spin up a completely new setup to try to replicate this outside my current production host.

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                          • A Offline
                            Andrew Top contributor @darabontors
                            last edited by

                            @darabontors What ethernet card is in use on your crashing system?

                            If it's using the first ethernet then ethtool -i eth0 should show enough info.

                            D 1 Reply Last reply Reply Quote 0
                            • D Offline
                              darabontors @Andrew
                              last edited by

                              @Andrew
                              eth4 is LAN:
                              driver: igb
                              version: 5.3.5.20
                              firmware-version: 1.67, 0x80000fc9, 19.5.12
                              expansion-rom-version:
                              bus-info: 0000:0a:00.0
                              supports-statistics: yes
                              supports-test: yes
                              supports-eeprom-access: yes
                              supports-register-dump: yes
                              supports-priv-flags: no

                              eth5 is WAN:
                              driver: igb
                              version: 5.3.5.20
                              firmware-version: 1.67, 0x80000fc9, 19.5.12
                              expansion-rom-version:
                              bus-info: 0000:0a:00.1
                              supports-statistics: yes
                              supports-test: yes
                              supports-eeprom-access: yes
                              supports-register-dump: yes
                              supports-priv-flags: no

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                              • D Offline
                                darabontors
                                last edited by

                                It is the DELL X540 2 x 10 GbE and 2 x 1 GbE daughter board in a DELL R720.

                                1 Reply Last reply Reply Quote 0
                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  Could be a statistical bias, but for now, absolutely ALL the reports we had came from Dell PowerEdge servers (between x20 and x30 series). Most of the time, it was with Intel cards, but I'm not 100% sure it's due to that since the crash logs indicates that OVS crashed before the packet got even in the NIC. But it can be an "answer" packet to a specific crafted incoming packet that could cause this too 🤔

                                  D 1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    darabontors @olivierlambert
                                    last edited by

                                    @olivierlambert I can confirm 100% that a workstation DELL that I use at one of my clients did the same thing.

                                    A 1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      Andrew Top contributor @darabontors
                                      last edited by

                                      @darabontors Same network interface type? I just setup an HP with the same ethernet interface (igb driver) for testing.

                                      1 Reply Last reply Reply Quote 0
                                      • T Offline
                                        tuxen Top contributor @darabontors
                                        last edited by

                                        @darabontors said in Very scary host reboot issue:

                                        Some other detail that might be unrelated: my PPPoE connection to my ISP has MTU 1492. WireGuard connection also has MTU 1492. Is this relevant in any way?

                                        I'm not into firewall/tunneling stuff but shouldn't the WireGuard MTU be lower than the PPPoE one in order to fit the WG protocol overhead? I read that the default=1420 and minimum=1280. I'd first reset the WG MTU to default and also test lower values within this range if the crash still persists.

                                        Regardless the tests, indeed there's a bug somewhere because a malformed packet/frame should be handled and not triggering a crash.

                                        D 1 Reply Last reply Reply Quote 0
                                        • olivierlambertO Offline
                                          olivierlambert Vates 🪐 Co-Founder CEO
                                          last edited by

                                          @tuxen said in Very scary host reboot issue:

                                          Regardless the tests, indeed there's a bug somewhere because a malformed packet/frame should be handled and not triggering a crash.

                                          Obviously, but it might be a clue on how to trigger the bug 🙂

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            darabontors @tuxen
                                            last edited by darabontors

                                            @tuxen You might be on to something. I need to clarify something. I am positive this issue is related to the Windows WireGuard client. On the same host, same OPNsense VM I have 10+ SitetoSite Wireguard connections configured moving 100+ GB daily and the host never reboots. I can only trigger it from a Windows WG connection.

                                            How do I verify MTU size for the WG connection in Windows 11? I cannot find it for the life of me...

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