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    MESSAGE_METHOD_UNKNOWN(OpaqueRef:***.get_record)

    Scheduled Pinned Locked Moved Backup
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    • R Offline
      runfi85 @olivierlambert
      last edited by

      Dear @olivierlambert I updated many times in the last 2 weeks and the problem persist.
      The master changes so frequently that it's hard to keep it updated.
      Anyway I will try to update now and run again the backup and let you know.

      1 Reply Last reply Reply Quote 0
      • olivierlambertO Online
        olivierlambert Vates πŸͺ Co-Founder CEO
        last edited by

        If you updated before creating this thread, you would have see it working… "It's moving too fast": use XOA if you want an easier solution to stay up to date πŸ™‚

        R 1 Reply Last reply Reply Quote 0
        • R Offline
          runfi85 @olivierlambert
          last edited by

          @olivierlambert XOA it's too expensive.. πŸ˜•

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          • olivierlambertO Online
            olivierlambert Vates πŸͺ Co-Founder CEO
            last edited by

            Then don't complain to keep up on master before reporting a bug. You can't have both πŸ™‚

            R 1 Reply Last reply Reply Quote 0
            • R Offline
              runfi85 @olivierlambert
              last edited by

              After updating and restarting xo server I get this error: no opaque ref found

              Attaching log file

              xa-error-backup.txt

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              • olivierlambertO Online
                olivierlambert Vates πŸͺ Co-Founder CEO
                last edited by

                Because your XO isn't connected anymore to the pool when you started the backup.

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                • R Offline
                  runfi85 @olivierlambert
                  last edited by

                  No, that's not the problem. XO can reach the servers without problems, I see the list of VMs

                  What else could be?

                  R 1 Reply Last reply Reply Quote 0
                  • R Offline
                    runfi85 @runfi85
                    last edited by runfi85

                    Any suggestion??

                    DELTA Backups are working without any problem, Disaster Recovery backups are giving Error: no opaque ref found

                    R 1 Reply Last reply Reply Quote 0
                    • DanpD Offline
                      Danp Pro Support Team
                      last edited by

                      Sounds like a bug to me. Does it also occur if you run a backup on a new job instead of an existing one?

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                      • R Offline
                        runfi85 @runfi85
                        last edited by

                        It happens in both situations. If I run a new backup job, I get that error on most VMs, on other I get "write ECONNRESET" error.
                        The strange thing is that the schedulet delta backups on the same storage worked without issues.
                        There seems to be a problem with Disaster Recovery backups.. And it all happened after I updated to the latest master commit and restarting..

                        1 Reply Last reply Reply Quote 0
                        • DanpD Offline
                          Danp Pro Support Team
                          last edited by

                          There are a few things that you could try --

                          • Try to locate the problematic commit using git bisect. See this post for more details.

                          • Try to replicate the problem using XOA. I'm sure @olivierlambert would extend your trial if needed. Just ask nicely. πŸ˜‰
                            .

                          • Build a new XO VM and retest to see if the problem persists.

                          FWIW, I ran a DR backup on a single VM the other day and it worked as expected. In my case, the source and destination SR was the same.

                          lawrencesystemsL 1 Reply Last reply Reply Quote 1
                          • lawrencesystemsL Offline
                            lawrencesystems Ambassador @Danp
                            last edited by

                            @runfi85

                            I was getting this same error for full backups, updated to latest version in our lab when doing full backups. I updated to the latest commit db99a and the problem was solved.

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                            • R Offline
                              runfi85 @lawrencesystems
                              last edited by

                              @lawrencesystems I’m already at the latest commit 😭

                              Thanks anyway

                              lawrencesystemsL 1 Reply Last reply Reply Quote 0
                              • lawrencesystemsL Offline
                                lawrencesystems Ambassador @runfi85
                                last edited by

                                @runfi85
                                Are you using this https://github.com/ronivay/XenOrchestraInstallerUpdater to do the builds and if so have you pulled the latest as that also has some recent updates for the build.

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                                • R Offline
                                  runfi85 @lawrencesystems
                                  last edited by

                                  @lawrencesystems yes I’m using that bash script and the build is up to date to the latest commit

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                                  • C Offline
                                    caponate
                                    last edited by caponate

                                    I was getting the same thing, after updating to the latest XO the issue was resolved. I will note my 8.3 beta system did not have this problem. Only our production 8.2 servers in the office.

                                    R 1 Reply Last reply Reply Quote 0
                                    • R Offline
                                      runfi85 @caponate
                                      last edited by

                                      XO is updated and rebooted, but still getting the same error:

                                      Screen Shot 2023-11-06 at 09.52.51.png

                                      Screen Shot 2023-11-06 at 09.53.11.png

                                      R 1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        runfi85 @runfi85
                                        last edited by

                                        Hello, I updated XO to the latest commit 7af08 but still getting the same error.

                                        Is this really happening only to me?

                                        1 Reply Last reply Reply Quote 0
                                        • olivierlambertO Online
                                          olivierlambert Vates πŸͺ Co-Founder CEO
                                          last edited by

                                          Seems like, yes. That's why I bet on a build issue on environment issue on your side. Please try to build it following our documentation, from a fresh folder to be sure you are directly on the latest commit (you can check that in the About view)

                                          R 1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            runfi85 @olivierlambert
                                            last edited by

                                            @olivierlambert Done but still not working. Any way to install a trial of xenorchestra to troubleshoot the problem?

                                            R 1 Reply Last reply Reply Quote 0
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