XCP-ng
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    MESSAGE_METHOD_UNKNOWN(OpaqueRef:***.get_record)

    Scheduled Pinned Locked Moved Backup
    28 Posts 5 Posters 7.0k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • olivierlambertO Offline
      olivierlambert Vates πŸͺ Co-Founder CEO
      last edited by

      If you updated before creating this thread, you would have see it working… "It's moving too fast": use XOA if you want an easier solution to stay up to date πŸ™‚

      R 1 Reply Last reply Reply Quote 0
      • R Offline
        runfi85 @olivierlambert
        last edited by

        @olivierlambert XOA it's too expensive.. πŸ˜•

        1 Reply Last reply Reply Quote 0
        • olivierlambertO Offline
          olivierlambert Vates πŸͺ Co-Founder CEO
          last edited by

          Then don't complain to keep up on master before reporting a bug. You can't have both πŸ™‚

          R 1 Reply Last reply Reply Quote 0
          • R Offline
            runfi85 @olivierlambert
            last edited by

            After updating and restarting xo server I get this error: no opaque ref found

            Attaching log file

            xa-error-backup.txt

            1 Reply Last reply Reply Quote 0
            • olivierlambertO Offline
              olivierlambert Vates πŸͺ Co-Founder CEO
              last edited by

              Because your XO isn't connected anymore to the pool when you started the backup.

              R 1 Reply Last reply Reply Quote 0
              • R Offline
                runfi85 @olivierlambert
                last edited by

                No, that's not the problem. XO can reach the servers without problems, I see the list of VMs

                What else could be?

                R 1 Reply Last reply Reply Quote 0
                • R Offline
                  runfi85 @runfi85
                  last edited by runfi85

                  Any suggestion??

                  DELTA Backups are working without any problem, Disaster Recovery backups are giving Error: no opaque ref found

                  R 1 Reply Last reply Reply Quote 0
                  • DanpD Offline
                    Danp Pro Support Team
                    last edited by

                    Sounds like a bug to me. Does it also occur if you run a backup on a new job instead of an existing one?

                    1 Reply Last reply Reply Quote 0
                    • R Offline
                      runfi85 @runfi85
                      last edited by

                      It happens in both situations. If I run a new backup job, I get that error on most VMs, on other I get "write ECONNRESET" error.
                      The strange thing is that the schedulet delta backups on the same storage worked without issues.
                      There seems to be a problem with Disaster Recovery backups.. And it all happened after I updated to the latest master commit and restarting..

                      1 Reply Last reply Reply Quote 0
                      • DanpD Offline
                        Danp Pro Support Team
                        last edited by

                        There are a few things that you could try --

                        • Try to locate the problematic commit using git bisect. See this post for more details.

                        • Try to replicate the problem using XOA. I'm sure @olivierlambert would extend your trial if needed. Just ask nicely. πŸ˜‰
                          .

                        • Build a new XO VM and retest to see if the problem persists.

                        FWIW, I ran a DR backup on a single VM the other day and it worked as expected. In my case, the source and destination SR was the same.

                        lawrencesystemsL 1 Reply Last reply Reply Quote 1
                        • lawrencesystemsL Offline
                          lawrencesystems Ambassador @Danp
                          last edited by

                          @runfi85

                          I was getting this same error for full backups, updated to latest version in our lab when doing full backups. I updated to the latest commit db99a and the problem was solved.

                          R 1 Reply Last reply Reply Quote 0
                          • R Offline
                            runfi85 @lawrencesystems
                            last edited by

                            @lawrencesystems I’m already at the latest commit 😭

                            Thanks anyway

                            lawrencesystemsL 1 Reply Last reply Reply Quote 0
                            • lawrencesystemsL Offline
                              lawrencesystems Ambassador @runfi85
                              last edited by

                              @runfi85
                              Are you using this https://github.com/ronivay/XenOrchestraInstallerUpdater to do the builds and if so have you pulled the latest as that also has some recent updates for the build.

                              R 1 Reply Last reply Reply Quote 0
                              • R Offline
                                runfi85 @lawrencesystems
                                last edited by

                                @lawrencesystems yes I’m using that bash script and the build is up to date to the latest commit

                                1 Reply Last reply Reply Quote 0
                                • C Offline
                                  caponate
                                  last edited by caponate

                                  I was getting the same thing, after updating to the latest XO the issue was resolved. I will note my 8.3 beta system did not have this problem. Only our production 8.2 servers in the office.

                                  R 1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    runfi85 @caponate
                                    last edited by

                                    XO is updated and rebooted, but still getting the same error:

                                    Screen Shot 2023-11-06 at 09.52.51.png

                                    Screen Shot 2023-11-06 at 09.53.11.png

                                    R 1 Reply Last reply Reply Quote 0
                                    • R Offline
                                      runfi85 @runfi85
                                      last edited by

                                      Hello, I updated XO to the latest commit 7af08 but still getting the same error.

                                      Is this really happening only to me?

                                      1 Reply Last reply Reply Quote 0
                                      • olivierlambertO Offline
                                        olivierlambert Vates πŸͺ Co-Founder CEO
                                        last edited by

                                        Seems like, yes. That's why I bet on a build issue on environment issue on your side. Please try to build it following our documentation, from a fresh folder to be sure you are directly on the latest commit (you can check that in the About view)

                                        R 1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          runfi85 @olivierlambert
                                          last edited by

                                          @olivierlambert Done but still not working. Any way to install a trial of xenorchestra to troubleshoot the problem?

                                          R 1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            runfi85 @runfi85
                                            last edited by

                                            I think I found the issue, it seems that xen cannot connect to the SMB Storagebox used for backup destination. I need to investigate further, thank you

                                            1 Reply Last reply Reply Quote 1

                                            Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                            Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                            With your input, this post could be even better πŸ’—

                                            Register Login
                                            • First post
                                              Last post