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    MESSAGE_METHOD_UNKNOWN(OpaqueRef:***.get_record)

    Scheduled Pinned Locked Moved Backup
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    • olivierlambertO Online
      olivierlambert Vates πŸͺ Co-Founder CEO
      last edited by

      If you updated before creating this thread, you would have see it working… "It's moving too fast": use XOA if you want an easier solution to stay up to date πŸ™‚

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      • R Offline
        runfi85 @olivierlambert
        last edited by

        @olivierlambert XOA it's too expensive.. πŸ˜•

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        • olivierlambertO Online
          olivierlambert Vates πŸͺ Co-Founder CEO
          last edited by

          Then don't complain to keep up on master before reporting a bug. You can't have both πŸ™‚

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          • R Offline
            runfi85 @olivierlambert
            last edited by

            After updating and restarting xo server I get this error: no opaque ref found

            Attaching log file

            xa-error-backup.txt

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            • olivierlambertO Online
              olivierlambert Vates πŸͺ Co-Founder CEO
              last edited by

              Because your XO isn't connected anymore to the pool when you started the backup.

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              • R Offline
                runfi85 @olivierlambert
                last edited by

                No, that's not the problem. XO can reach the servers without problems, I see the list of VMs

                What else could be?

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                • R Offline
                  runfi85 @runfi85
                  last edited by runfi85

                  Any suggestion??

                  DELTA Backups are working without any problem, Disaster Recovery backups are giving Error: no opaque ref found

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                  • DanpD Offline
                    Danp Pro Support Team
                    last edited by

                    Sounds like a bug to me. Does it also occur if you run a backup on a new job instead of an existing one?

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                    • R Offline
                      runfi85 @runfi85
                      last edited by

                      It happens in both situations. If I run a new backup job, I get that error on most VMs, on other I get "write ECONNRESET" error.
                      The strange thing is that the schedulet delta backups on the same storage worked without issues.
                      There seems to be a problem with Disaster Recovery backups.. And it all happened after I updated to the latest master commit and restarting..

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                      • DanpD Offline
                        Danp Pro Support Team
                        last edited by

                        There are a few things that you could try --

                        • Try to locate the problematic commit using git bisect. See this post for more details.

                        • Try to replicate the problem using XOA. I'm sure @olivierlambert would extend your trial if needed. Just ask nicely. πŸ˜‰
                          .

                        • Build a new XO VM and retest to see if the problem persists.

                        FWIW, I ran a DR backup on a single VM the other day and it worked as expected. In my case, the source and destination SR was the same.

                        lawrencesystemsL 1 Reply Last reply Reply Quote 1
                        • lawrencesystemsL Offline
                          lawrencesystems Ambassador @Danp
                          last edited by

                          @runfi85

                          I was getting this same error for full backups, updated to latest version in our lab when doing full backups. I updated to the latest commit db99a and the problem was solved.

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                          • R Offline
                            runfi85 @lawrencesystems
                            last edited by

                            @lawrencesystems I’m already at the latest commit 😭

                            Thanks anyway

                            lawrencesystemsL 1 Reply Last reply Reply Quote 0
                            • lawrencesystemsL Offline
                              lawrencesystems Ambassador @runfi85
                              last edited by

                              @runfi85
                              Are you using this https://github.com/ronivay/XenOrchestraInstallerUpdater to do the builds and if so have you pulled the latest as that also has some recent updates for the build.

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                              • R Offline
                                runfi85 @lawrencesystems
                                last edited by

                                @lawrencesystems yes I’m using that bash script and the build is up to date to the latest commit

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                                • C Offline
                                  caponate
                                  last edited by caponate

                                  I was getting the same thing, after updating to the latest XO the issue was resolved. I will note my 8.3 beta system did not have this problem. Only our production 8.2 servers in the office.

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                                  • R Offline
                                    runfi85 @caponate
                                    last edited by

                                    XO is updated and rebooted, but still getting the same error:

                                    Screen Shot 2023-11-06 at 09.52.51.png

                                    Screen Shot 2023-11-06 at 09.53.11.png

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                                    • R Offline
                                      runfi85 @runfi85
                                      last edited by

                                      Hello, I updated XO to the latest commit 7af08 but still getting the same error.

                                      Is this really happening only to me?

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                                      • olivierlambertO Online
                                        olivierlambert Vates πŸͺ Co-Founder CEO
                                        last edited by

                                        Seems like, yes. That's why I bet on a build issue on environment issue on your side. Please try to build it following our documentation, from a fresh folder to be sure you are directly on the latest commit (you can check that in the About view)

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                                        • R Offline
                                          runfi85 @olivierlambert
                                          last edited by

                                          @olivierlambert Done but still not working. Any way to install a trial of xenorchestra to troubleshoot the problem?

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                                          • R Offline
                                            runfi85 @runfi85
                                            last edited by

                                            I think I found the issue, it seems that xen cannot connect to the SMB Storagebox used for backup destination. I need to investigate further, thank you

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