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    Recover Admin Password when XOA CLI is not installed

    Scheduled Pinned Locked Moved Xen Orchestra
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    • P Offline
      Pechkin000
      last edited by Pechkin000

      Hi,
      Something happened to my community edition install where LDAP plugin is not working. And now I am locked out. I was pretty excited when I found this:
      https://xen-orchestra.com/docs/troubleshooting.html#recover-web-login-password only to realize that I dont have XO-CLI installed and to install it I need to know the admin username and password.
      Is there any other way for me to create an admin user for the installation?
      Any help would be appreciated.

      julien-fJ 1 Reply Last reply Reply Quote 0
      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        That's why XOA is great, all of it is bundled so no surprise 😄

        About your original problem, maybe @julien-f has an idea. Mine is a bit destructive so let's see first if he comes with better idea than mine.

        1 Reply Last reply Reply Quote 0
        • julien-fJ Offline
          julien-f Vates 🪐 Co-Founder XO Team @Pechkin000
          last edited by

          @Pechkin000 xo-server-recover-account is not related to xo-cli, it's a small tool that is installed alongside xo-server.

          But ff you have no way to access the server XO is installed on you cannot recover an account.

          P 1 Reply Last reply Reply Quote 0
          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by olivierlambert

            What about removing the Redis DB? (or the right record in the DB) so xo will recreate a default user?

            julien-fJ 1 Reply Last reply Reply Quote 0
            • julien-fJ Offline
              julien-f Vates 🪐 Co-Founder XO Team @olivierlambert
              last edited by

              @olivierlambert Yes, flushing the Redis database will trigger the creation of a default user. But it needs CLI access to the machine too.

              1 Reply Last reply Reply Quote 0
              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                I'm not sure it's an issue there. Let's see what @Pechkin000 says 🙂

                1 Reply Last reply Reply Quote 0
                • P Offline
                  Pechkin000 @julien-f
                  last edited by

                  @julien-f said in Recover Admin Password when XOA CLI is not installed:

                  @Pechkin000 xo-server-recover-account is not related to xo-cli, it's a small tool that is installed alongside xo-server.

                  Hi,
                  Thanks for getting back to me guys. I do have root access to the server itself. However I am getting xo-server-recover-account: command not found when I try to run it, so I assumed it was part of the xo-cli.
                  Now I am guessing its just not in PATH so I would need to run it from the directory it resides in. Would you be able to tell me where it is?

                  julien-fJ 1 Reply Last reply Reply Quote 0
                  • julien-fJ Offline
                    julien-f Vates 🪐 Co-Founder XO Team @Pechkin000
                    last edited by

                    @Pechkin000 It should be installed alongside xo-server, it depends how you installed XO on this.

                    But still, it requires root access for security.

                    1 Reply Last reply Reply Quote 0

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