2CRSI BIOS update not available

MathieuRA

Good catch for the extra underscore, it will be fixed, BTW xo-cli should not return true. In your host's Advanced tab, what is shown in Manufacturer Information and BIOS Information?

Dezerd

@MathieuRA
Here is the information :
Sans titre.png

MathieuRA

Well, the problem is here then.
The XAPI reports NULL (NULL) so XO can't compare your bios version and display if it is up to date or not.

@olivierlambert Do you know why there is no value here?

Dezerd

@MathieuRA I think, i found a problem.
I have just check the Bios version during the boot of my host.
The Product Name is also NULL

It seems to be a factory configuration problem (2CRSI)

What type of information do I need to find in the product name (or Manufacturer Info on XOA) ? Just Server model?

olivierlambert

I think they provided a fix in a recent BIOS, but it's a catch-22 since they sold you the server with the BIOS version before the fix, so you can't have the info displayed in XO to tell you to update the BIOS

Dezerd

Ahah ok, it's fun!
I need to find the procedure for the update and I'll let you know.

Thanks!

Dezerd

Hey,

We have update the Bios to the latest version.
alt text

There is a new problem.. We cannot boot now.
The boot device 'XCP-NG' is missing
alt text

There doesn't seem to be any problem detecting disks in the BIOS (or clusters).

alt text

Do you know this problem ?
2CRSI support seems to say that the only solution is a reinstallation

Thanks and happy New Year

olivierlambert

I'm not aware of this problem, have you changed the mode (BIOS vs UEFI) after BIOS update? I think we already tested a BIOS update and it worked well. Let me ping @AtaxyaNetwork about this.

Dezerd

@olivierlambert No, i changed nothing.The boot Mode is UEFI (see first screenshot).
I will check if a downgrade (if it's possible) fix this issue.

Dezerd

@olivierlambert said in 2CRSI BIOS update not available:

I'm not aware of this problem, have you changed the mode (BIOS vs UEFI) after BIOS update? I think we already tested a BIOS update and it worked well. Let me ping @AtaxyaNetwork about this.

Hi,

Have you had any feedback on this issue?

Thanks

olivierlambert

Let me reping @AtaxyaNetwork

Dezerd

For information :
The downgrade change nothing.
The only solution was to reinstall xcp with the upgrade option (even if it was up to date before the bios update)

If we go back to the original problem, the latest version of the Bios changes nothing (there is no information about the BIOS on the Host page)