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    2CRSI BIOS update not available

    Scheduled Pinned Locked Moved Xen Orchestra
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    • MathieuRAM Offline
      MathieuRA Vates 🪐 XO Team @Dezerd
      last edited by

      Good catch for the extra underscore, it will be fixed, BTW xo-cli should not return true. In your host's Advanced tab, what is shown in Manufacturer Information and BIOS Information?

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      • D Offline
        Dezerd @MathieuRA
        last edited by

        @MathieuRA
        Here is the information :
        Sans titre.png

        MathieuRAM 1 Reply Last reply Reply Quote 0
        • MathieuRAM Offline
          MathieuRA Vates 🪐 XO Team @Dezerd
          last edited by

          Well, the problem is here then.
          The XAPI reports NULL (NULL) so XO can't compare your bios version and display if it is up to date or not.

          @olivierlambert Do you know why there is no value here?

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          • D Offline
            Dezerd
            last edited by Dezerd

            @MathieuRA I think, i found a problem.
            I have just check the Bios version during the boot of my host.
            The Product Name is also NULL

            IMG_20241212_114710_988.jpg

            It seems to be a factory configuration problem (2CRSI)

            What type of information do I need to find in the product name (or Manufacturer Info on XOA) ? Just Server model?

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            • olivierlambertO Online
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by olivierlambert

              I think they provided a fix in a recent BIOS, but it's a catch-22 since they sold you the server with the BIOS version before the fix, so you can't have the info displayed in XO to tell you to update the BIOS 😄

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              • D Offline
                Dezerd
                last edited by

                Ahah ok, it's fun!
                I need to find the procedure for the update and I'll let you know.

                Thanks!

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                • D Offline
                  Dezerd
                  last edited by Dezerd

                  Hey,

                  We have update the Bios to the latest version.
                  alt text

                  There is a new problem.. We cannot boot now.
                  The boot device 'XCP-NG' is missing
                  alt text

                  There doesn't seem to be any problem detecting disks in the BIOS (or clusters).

                  alt text

                  Do you know this problem ?
                  2CRSI support seems to say that the only solution is a reinstallation

                  Thanks and happy New Year

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                  • olivierlambertO Online
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    I'm not aware of this problem, have you changed the mode (BIOS vs UEFI) after BIOS update? I think we already tested a BIOS update and it worked well. Let me ping @AtaxyaNetwork about this.

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                    • D Offline
                      Dezerd @olivierlambert
                      last edited by Dezerd

                      @olivierlambert No, i changed nothing.The boot Mode is UEFI (see first screenshot).
                      I will check if a downgrade (if it's possible) fix this issue.

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                      • D Offline
                        Dezerd @olivierlambert
                        last edited by

                        @olivierlambert said in 2CRSI BIOS update not available:

                        I'm not aware of this problem, have you changed the mode (BIOS vs UEFI) after BIOS update? I think we already tested a BIOS update and it worked well. Let me ping @AtaxyaNetwork about this.

                        Hi,

                        Have you had any feedback on this issue?

                        Thanks

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                        • olivierlambertO Online
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Let me reping @AtaxyaNetwork 🙂

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                          • D Offline
                            Dezerd
                            last edited by

                            For information :
                            The downgrade change nothing.
                            The only solution was to reinstall xcp with the upgrade option (even if it was up to date before the bios update)

                            If we go back to the original problem, the latest version of the Bios changes nothing (there is no information about the BIOS on the Host page)

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