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    Recurring backup error

    Scheduled Pinned Locked Moved Backup
    13 Posts 5 Posters 408 Views 4 Watching
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    • D Offline
      DustinB @JoaoL
      last edited by

      @JoaoL What do you see when looking at Backup > Health ?

      1 Reply Last reply Reply Quote 0
      • J Offline
        JoaoL
        last edited by

        i see some detached backups only

        1 Reply Last reply Reply Quote 0
        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          We need more info on how your backup job is configured 🙂

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          • J Offline
            JoaoL
            last edited by

            Its a delta backup, the target backup its a local SMB share, concurrency of 1, snapshot mode its normal, full backup interval is 20.
            Schedule is daily, no health check and backup retention is 5.
            Please let me know if need more details
            Thanks!

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Ping @lsouai-vates so the XO team is aware. We'll see if there's anything obvious from our point of view, when we have some time to review it! Thanks 🙂

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              • J Offline
                JoaoL
                last edited by

                @lsouai-vates

                Can you please have a look ate this issue?

                Thanks

                lsouai-vatesL 2 Replies Last reply Reply Quote 0
                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  I already pinged her, someone will come back to you when they can (remember, it's a community forum in here, not professional support 😉 )

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                  • lsouai-vatesL Offline
                    lsouai-vates Vates 🪐 XO Team @JoaoL
                    last edited by lsouai-vates

                    @JoaoL Hello and thanks for the information. I'll inform the XO team.

                    1 Reply Last reply Reply Quote 1
                    • lsouai-vatesL Offline
                      lsouai-vates Vates 🪐 XO Team @JoaoL
                      last edited by

                      @JoaoL XO developer answer that I have for now: "The xapi is answering a http response valid (http code 200) but it contains an error"

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                      • J Offline
                        JoaoL
                        last edited by

                        hi @lsouai-vates ok thank you!

                        florentF 1 Reply Last reply Reply Quote 0
                        • florentF Offline
                          florent Vates 🪐 XO Team @JoaoL
                          last edited by

                          @JoaoL Hi,

                          is it possible to have the full json of the errored log ? you can obtain it by clicking on the download icon on the top of the backup execution log

                          regards

                          1 Reply Last reply Reply Quote 1
                          • J Offline
                            JoaoL
                            last edited by

                            Hi @florent

                            Here is the log.

                            https://drive.google.com/file/d/1y3bPuyQPfYKHH54mIniyHBZ9Mloqjeec/view?usp=share_link

                            Thanks!

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