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    Error installing Ubuntu 24.04 on new xcp-ng host.

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    • A Online
      acebmxer
      last edited by

      Ubuntu 24.04.2 installer failed as well...

      Screenshot 2025-10-28 105016.png

      Screenshot 2025-10-28 105029.png

      Fresh download of 24.04.3 iso and same error. Also getting same error on my existing host also.

      Screenshot 2025-10-28 101729.png

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      • D Offline
        dinhngtu Vates 🪐 XCP-ng Team @acebmxer
        last edited by

        @acebmxer Could you fetch and send the error report somewhere?

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        • A Online
          acebmxer @dinhngtu
          last edited by

          @dinhngtu

          Could you tell me where and how to fetch error report?

          The only other cavoite i can state but i dont think should have caused this, but just to be 100% transparent.

          When i tried connecting the new host to xo-ce i did try to add the new (Intel) host to a pool that consited of AMD cpus. I also tried using the same SR for VM storage as the other pool but it would not add the SR to the new pool but only to the host.

          I have since created a new SR for the vm storage but i was able to mount the ISO SR from the other pool to the new pool. That ISO SR can been see by both pools and see the contents of the SR.

          As stated before i was able to success fully install Windows 11 and Ubuntu Server 25.10 with no issues. Only Ubuntu 24.xx.xx fail to install.

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          • A Online
            acebmxer @dinhngtu
            last edited by acebmxer

            @dinhngtu

            Just tried Ubuntu 24.04.3 on my work servers and the install failed their as well I will open a support ticket as i have support on these servers.

            Edit - Opened support ticket - Ticket#7746678

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Smells a kernel bug in this specific version 😕

              dfrizonD 1 Reply Last reply Reply Quote 0
              • A Online
                acebmxer
                last edited by

                Yeah not sure. Trying to remember when i was last successful in creating new vm with ubuntu 24.04.3. The best i can come up with is on 10/22/25 as i created a new vm within a day or two from that date.

                But that fact that two separate systems showing the same problem....

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                • J Offline
                  Jeremyz1
                  last edited by

                  I can confirm this issue as well. Fresh vanilla install XCP-NG 8.3 on an HP server. Tried multiple builds of the Ubuntu 24 iso and multiple HP servers. All failed consistently. Installed patches on the host, rebooted and it worked. Went to install another VM today and having same issue again. I'm wondering if it was the patches or the reboot of the host that fixed it the last time. Worked fine with XenServer on same box, and I believe it worked fine every time with XCP-NG 8.2 on that same box. Its possible this just happens on XCP-NG 8.3

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                  • A Online
                    acebmxer @Jeremyz1
                    last edited by

                    @Jeremyz1

                    Thank you for also confirming issue. I think Vates is aware from comment in support ticket but still waiting to hear back. I did some extensive testing last night with 7 host consiting of 3 pools.

                    the one time last night i was succuess i want sure if it was because i rebooted everything or because i changed from LVM group formant to traditional format during the install but was not able to replicate again.

                    doing some further testing ubuntu server 25.04 will install successfully. Server 24.04.3 lts will not. Desktop 24.0.2 will install successfully.

                    After multiple test on work server and home lab. I did managed to install ubuntu 24.04.3 by telling the installer to not format the drive in lvm group. But after trying to replicate that i was never successful.

                    This was tested with between 7 different host. 3 home lab and 4 at work. For at work have paid support. All host fully updated XOA - 5.111.1 XO-CE commit 87471 all host on 8.3 with no available updates.

                    I also test other Ubuntu templates all end with the same results.

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                    • A acebmxer referenced this topic
                    • dfrizonD Offline
                      dfrizon @olivierlambert
                      last edited by

                      @olivierlambert I passed through this a lot of times yesterday. Same scenario with Ubuntu 24.04-3. I tried to download the ISO a few times, tried to create the VM with templates, with "other install media", etc, and failed all the times. Strange that I sucessfully created a VM with the same ISOs a few days ago... To solve my problem, I had an older ISO (Ubuntu 24.04-1) where I installed sucessfully (apt update && apt upgrade after) and "stonks"!

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                      • A Online
                        acebmxer @dfrizon
                        last edited by

                        @dfrizon interesting i tried 24.04.2 iso and that failed but you state 24.04.1 worked?

                        Other thread believe this is a Ubuntu issue but as stated ISOs that have been download for some time worked in the past until recently.

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                        • J Offline
                          Jeremyz1 @acebmxer
                          last edited by

                          @acebmxer Ubuntu 24.04.00 installed for me! I didn't run any updates during install. Perhaps didn't like something in the kernel that existed in 24.04.3. The 24.04 iso is available under ubuntu old releases.

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