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    Issue Importing Dell PPDM OVA into XOA

    Scheduled Pinned Locked Moved Unsolved Xen Orchestra
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    • J Offline
      jeffrey_lim
      last edited by

      I am trying to import a Dell PowerProtect Data Manager (PPDM) appliance using an OVA file, but I encountered an issue after powering on the VM. It was expected to provide a login prompt on the console; however, it seems the installation did not complete successfully.

      May I know if XCP-ng/XOA supports importing Dell PPDM OVA files? I have attached screenshots for your reference.

      ppdm-success-install.png ppdm-unsuccess-install.png

      AtaxyaNetworkA 1 Reply Last reply Reply Quote 0
      • AtaxyaNetworkA Offline
        AtaxyaNetwork Ambassador @jeffrey_lim
        last edited by

        @jeffrey_lim Hi !

        I guess is something like the OME appliance (missing Xen driver, see https://xcp-ng.org/forum/post/92384)

        Do you have the link to download the appliance, so I can see if I can make it boot ?

        J 1 Reply Last reply Reply Quote 0
        • J Offline
          jeffrey_lim @AtaxyaNetwork
          last edited by

          Hi @AtaxyaNetwork,

          Thanks for the prompt reply! Yes I have attached the link for you to download the OVA file but you need to have Dell account in order to download it. I tried to upload to the forum but it's limit to 2048kb size. Do let me know how I can send it over to you.

          URL - https://www.dell.com/support/product-details/en-sg/product/enterprise-copy-data-management/drivers

          screenshots.png

          AtaxyaNetworkA 1 Reply Last reply Reply Quote 0
          • AtaxyaNetworkA Offline
            AtaxyaNetwork Ambassador @jeffrey_lim
            last edited by

            @jeffrey_lim unfortunately I don't have a Dell account 😞
            I will send you a link in DM so you can upload it on my nextcloud

            AtaxyaNetworkA 2 Replies Last reply Reply Quote 0
            • AtaxyaNetworkA Offline
              AtaxyaNetwork Ambassador @AtaxyaNetwork
              last edited by

              For reference, I got the OVA, import in progress on my pool , hoping is "just" a driver issue

              1 Reply Last reply Reply Quote 1
              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                🤞

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                • AtaxyaNetworkA Offline
                  AtaxyaNetwork Ambassador @AtaxyaNetwork
                  last edited by

                  @AtaxyaNetwork So the issue was in fact the drivers missing. The appliance is now booting
                  However, I can't figure how to configure the appliance to access the web page.
                  (I played with the network config, hostname, etc)

                  So for now, I have this:
                  73311fd4-a95d-42bb-9436-74345ad923f7-image.png

                  I think the appliance is trying to use the vmware tools to get some infos, but since we are not on vmware...
                  I'll try to bypass it

                  J 1 Reply Last reply Reply Quote 0
                  • J Offline
                    jeffrey_lim @AtaxyaNetwork
                    last edited by

                    @AtaxyaNetwork ok that’s great to hear! Do let me know if you need more info, I can DM you.

                    AtaxyaNetworkA Z 2 Replies Last reply Reply Quote 0
                    • AtaxyaNetworkA Offline
                      AtaxyaNetwork Ambassador @jeffrey_lim
                      last edited by

                      @jeffrey_lim I finally figured it out (thanks to my best friend grep)

                      The configured_appliance command is not working by default because the alias is not set by puppet, but with the full path, I can start the installation and provide network info.

                      5c6b92bf-73b0-4e30-8951-c9037a34ecf9-image.png

                      I need to regenerate a clean image, since I played with the current one too much.

                      @jeffrey_lim do you want me to pre-install the appliance with your network infos, or do you just want the steps to configure it ?

                      AtaxyaNetworkA 1 Reply Last reply Reply Quote 1
                      • Z Offline
                        zobra @jeffrey_lim
                        last edited by

                        @jeffrey_lim Sorry if this is unrelated, but can you please check your DMs? Thank you.

                        1 Reply Last reply Reply Quote 0
                        • AtaxyaNetworkA Offline
                          AtaxyaNetwork Ambassador @AtaxyaNetwork
                          last edited by

                          Edit to my previous post: the script is checking for working DNS, so i cannot pre-setup network.
                          If you want the fixed applicance with the drivers installed, ping me !

                          To setup the network, you just need to login (root/changeme, yeah the password is... bleh), and launch the script /usr/local/brs/puppet/scripts/install.sh -lui

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