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    Backup: ERR_OUT_OF_RANGE in RemoteVhdDisk.mergeBlock

    Scheduled Pinned Locked Moved Backup
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    • W Offline
      wralb
      last edited by

      Context: Home Lab running XCP_NG since 2018. Current H/W is 2x MS-A2 not pooled together; local storage. Backup to local Synology NAS.
      XO: Manually built from sources (no 3rd part script), current commit 561e2

      Problem: One of 12 VMs in a nightly backup set is suddenly throwing this error (full log pasted at end):

      "code": "ERR_OUT_OF_RANGE",
      "The value of \"offset\" is out of range. It must be >= 0 and <= 106492. Received 106496",
      

      This has happened the last three nights (so with commit 561e2 and with a commit from a few days ago).

      The one different thing about this VM is that it also has 4 hourly rolling snapshots retaining 7 of them.

      I'm not sure where to look to debug this. XO has been restarted. I haven't tried restarting the toolstack or host, or deleting all the snapshots, just in case the issue vanishes and I lose the opportunity to debug.

      Another observation is that the email report says there is a failure, but actually claims that all phases of the backup succeeded.

      a66ccfdd-599c-4934-a9af-7d423779b0d6-image.jpeg

          {
            "data": {
              "type": "VM",
              "id": "c54a256e-0493-5c6d-a0cd-c3a4618f99a1",
              "name_label": "MailCW"
            },
            "id": "1772596867673",
            "message": "backup VM",
            "start": 1772596867673,
            "status": "failure",
            "tasks": [
              {
                "id": "1772596867683",
                "message": "clean-vm",
                "start": 1772596867683,
                "status": "failure",
                "tasks": [
                  {
                    "id": "1772596868690",
                    "message": "merge",
                    "start": 1772596868690,
                    "status": "failure",
                    "end": 1772596871939,
                    "result": {
                      "code": "ERR_OUT_OF_RANGE",
                      "message": "The value of \"offset\" is out of range. It must be >= 0 and <= 106492. Received 106496",
                      "name": "RangeError",
                      "stack": "RangeError [ERR_OUT_OF_RANGE]: The value of \"offset\" is out of range. It must be >= 0 and <= 106492. Received 106496\n    at boundsError (node:internal/buffer:88:9)\n    at checkBounds (node:internal/buffer:57:5)\n    at checkInt (node:internal/buffer:76:3)\n    at writeU_Int32BE (node:internal/buffer:804:3)\n    at Buffer.writeUInt32BE (node:internal/buffer:817:10)\n    at VhdFile._setBatEntry (/opt/xen-orchestra/packages/vhd-lib/Vhd/VhdFile.js:308:16)\n    at VhdFile._createBlock (/opt/xen-orchestra/packages/vhd-lib/Vhd/VhdFile.js:321:16)\n    at VhdFile.writeEntireBlock (/opt/xen-orchestra/packages/vhd-lib/Vhd/VhdFile.js:344:30)\n    at RemoteVhdDisk.writeBlock (file:///opt/xen-orchestra/@xen-orchestra/backups/disks/RemoteVhdDisk.mjs:237:21)\n    at RemoteVhdDisk.mergeBlock (file:///opt/xen-orchestra/@xen-orchestra/backups/disks/RemoteVhdDisk.mjs:298:19)"
                    }
                  }
                ],
                "end": 1772596871939,
                "result": {
                  "code": "ERR_OUT_OF_RANGE",
                  "message": "The value of \"offset\" is out of range. It must be >= 0 and <= 106492. Received 106496",
                  "name": "RangeError",
                  "stack": "RangeError [ERR_OUT_OF_RANGE]: The value of \"offset\" is out of range. It must be >= 0 and <= 106492. Received 106496\n    at boundsError (node:internal/buffer:88:9)\n    at checkBounds (node:internal/buffer:57:5)\n    at checkInt (node:internal/buffer:76:3)\n    at writeU_Int32BE (node:internal/buffer:804:3)\n    at Buffer.writeUInt32BE (node:internal/buffer:817:10)\n    at VhdFile._setBatEntry (/opt/xen-orchestra/packages/vhd-lib/Vhd/VhdFile.js:308:16)\n    at VhdFile._createBlock (/opt/xen-orchestra/packages/vhd-lib/Vhd/VhdFile.js:321:16)\n    at VhdFile.writeEntireBlock (/opt/xen-orchestra/packages/vhd-lib/Vhd/VhdFile.js:344:30)\n    at RemoteVhdDisk.writeBlock (file:///opt/xen-orchestra/@xen-orchestra/backups/disks/RemoteVhdDisk.mjs:237:21)\n    at RemoteVhdDisk.mergeBlock (file:///opt/xen-orchestra/@xen-orchestra/backups/disks/RemoteVhdDisk.mjs:298:19)"
                }
              },
              {
                "id": "1772596872185",
                "message": "snapshot",
                "start": 1772596872185,
                "status": "success",
                "end": 1772596873726,
                "result": "04b94e3c-8443-84a0-5ac2-486d4e13ec93"
              },
              {
                "data": {
                  "id": "fd6bbd08-52dd-43eb-84df-f93b54fc28e9",
                  "isFull": false,
                  "type": "remote"
                },
                "id": "1772596873726:0",
                "message": "export",
                "start": 1772596873726,
                "status": "success",
                "tasks": [
                  {
                    "id": "1772596875363",
                    "message": "transfer",
                    "start": 1772596875363,
                    "status": "success",
                    "end": 1772597059519,
                    "result": {
                      "size": 9678356480
                    }
                  },
                  {
                    "id": "1772597061803",
                    "message": "clean-vm",
                    "start": 1772597061803,
                    "status": "success",
                    "end": 1772597062717,
                    "result": {
                      "merge": true
                    }
                  }
                ],
                "end": 1772597062918
              }
            ],
            "end": 1772597062919
          },
      
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