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    Backup fails after upgrade 5.50.3

    Scheduled Pinned Locked Moved Xen Orchestra
    13 Posts 3 Posters 1.2k Views 1 Watching
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    • C Offline
      CRPrinzler
      last edited by

      Hi it's a XOA VM, so I do not know the specifics at this moment.
      I'll log into the machine and try to get the data.

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      • C Offline
        CRPrinzler
        last edited by

        {
        npm: '4.6.1',
        ares: '1.16.0',
        brotli: '1.0.7',
        cldr: '37.0',
        http_parser: '2.9.3',
        icu: '67.1',
        llhttp: '2.0.4',
        modules: '72',
        napi: '6',
        nghttp2: '1.41.0',
        node: '12.18.2',
        openssl: '1.1.1g',
        tz: '2019c',
        unicode: '13.0',
        uv: '1.38.0',
        v8: '7.8.279.23-node.39',
        zlib: '1.2.11'
        }

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        • C Offline
          CRPrinzler
          last edited by

          ✔ Node version
          ✔ xo-server config syntax
          ✔ Disk space for /
          ✔ Disk space for /var
          ✔ Native SMB support
          ✔ Fetching VM UUID
          ✔ XOA version
          ✔ Appliance registration
          ✔ Internet connectivity
          ✔ npm version
          ✔ XOA status

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          • C Offline
            CRPrinzler
            last edited by

            syslog
            ct 8 04:32:24 xoa systemd[1]: netdata.service: Main process exited, code=exited, status=1/FAILURE
            Oct 8 04:32:24 xoa netdata: Cleaning up database [0 hosts(s)]...
            Oct 8 04:32:24 xoa systemd[1]: netdata.service: Failed with result 'exit-code'.
            Oct 8 04:32:24 xoa netdata: EXIT: all done - netdata is now exiting - bye bye...
            Oct 8 04:32:29 xoa systemd[1]: netdata.service: Service RestartSec=5s expired, scheduling restart.
            Oct 8 04:32:29 xoa systemd[1]: netdata.service: Scheduled restart job, restart counter is at 2276672.
            Oct 8 04:32:29 xoa systemd[1]: Stopped netdata real-time system monitoring.
            Oct 8 04:32:29 xoa systemd[1]: Started netdata real-time system monitoring.
            Oct 8 04:32:29 xoa netdata: Cannot cd to directory '/var/cache/netdata'
            Oct 8 04:32:29 xoa netdata[82958]: 2020-10-08 04:32:29: netdata FATAL : MAIN :Cannot cd to directory '/var/cache/netdata' # : No such file or directory
            Oct 8 04:32:29 xoa netdata[82958]: 2020-10-08 04:32:29: netdata INFO : MAIN : EXIT: netdata prepares to exit with code 1...
            Oct 8 04:32:29 xoa netdata[82958]: 2020-10-08 04:32:29: netdata INFO : MAIN : EXIT: cleaning up the database...
            Oct 8 04:32:29 xoa netdata[82958]: 2020-10-08 04:32:29: netdata INFO : MAIN : Cleaning up database [0 hosts(s)]...
            Oct 8 04:32:29 xoa netdata[82958]: 2020-10-08 04:32:29: netdata INFO : MAIN : EXIT: all done - netdata is now exiting - bye bye...
            Oct 8 04:32:29 xoa systemd[1]: netdata.service: Main process exited, code=exited, status=1/FAILURE
            Oct 8 04:32:29 xoa netdata: EXIT: netdata prepares to exit with code 1...
            Oct 8 04:32:29 xoa systemd[1]: netdata.service: Failed with result 'exit-code'.
            Oct 8 04:32:29 xoa netdata: EXIT: cleaning up the database...
            Oct 8 04:32:29 xoa netdata: Cleaning up database [0 hosts(s)]...
            Oct 8 04:32:29 xoa netdata: EXIT: all done - netdata is now exiting - bye bye...

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            • C Offline
              CRPrinzler
              last edited by

              syslog while taking a backup:

              Oct 8 04:36:41 xoa netdata: EXIT: all done - netdata is now exiting - bye bye...
              Oct 8 04:36:41 xoa netdata[83536]: 2020-10-08 04:36:41: netdata INFO : MAIN : EXIT: all done - netdata is now exiting - bye bye...
              Oct 8 04:36:41 xoa systemd[1]: netdata.service: Main process exited, code=exited, status=1/FAILURE
              Oct 8 04:36:41 xoa systemd[1]: netdata.service: Failed with result 'exit-code'.
              Oct 8 04:36:44 xoa xo-server[123232]: 2020-10-08T08:36:44.360Z xo:api WARN crp | backupNg.runJob(...) [83ms] =!> TypeError: Invalid attempt to destructure non-iterable instance.
              Oct 8 04:36:44 xoa xo-server[123232]: In order to be iterable, non-array objects must have a Symbol.iterator method.
              Oct 8 04:36:46 xoa systemd[1]: netdata.service: Service RestartSec=5s expired, scheduling restart.
              Oct 8 04:36:46 xoa systemd[1]: netdata.service: Scheduled restart job, restart counter is at 2276722.
              Oct 8 04:36:46 xoa systemd[1]: Stopped netdata real-time system monitoring.
              Oct 8 04:36:46 xoa systemd[1]: Started netdata real-time system monitoring.
              Oct 8 04:36:46 xoa netdata: Cannot cd to directory '/var/cache/netdata'

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                In your case it would be better to create a support ticket, and from there open a support tunnel we can take a look remotely.

                C 1 Reply Last reply Reply Quote 0
                • C Offline
                  CRPrinzler @olivierlambert
                  last edited by

                  @olivierlambert this is not really an option right now. Do you guys have any guesses on what could cause the issue?

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    At least please open a support ticket because there's no guarantee here to have a fast answer.

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                    • C Offline
                      CRPrinzler
                      last edited by

                      okay - opened a ticket and link to here.
                      Btw. I cannot see any setup remotes anymore under Settings -> Remotes.

                      When I am adding a new one, it just vanishes upon saving.

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Thanks for the ticket. Please continue to provide feedback in there, it won't be monitored here.

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