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    Issue installing latest pfSense Plus (24.03 release)

    Scheduled Pinned Locked Moved Compute
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    • nikadeN Offline
      nikade Top contributor @Affonso
      last edited by

      @nikade they have always been created using the "other" template.
      The original VM's had 1 vCPU and 2 GB preset on the template. Aside from the values changed initially, I didn't made changes to the memory/resources.
      NIC: 2 NIC's (one for WAN another for LAN). Initially they always have the "Realtek" driver, so all I did on one test was changing that to Intel e1000. But there was no change to the outcome.

      Hi,

      Can you go to the "Advanced" tab of the VM and show the memory settings?
      I want to make sure you're not using dynamic memory since it is really unstable in Xen.

      8cb46e08-5b26-4617-aadd-44b1aac43f12-image.png

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      • A Offline
        Affonso @nikade
        last edited by

        @nikade it shows like this

        Screenshot 2024-10-10 at 15.05.43.png

        should I make any change?

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Can you try to add a bit more RAM in case? Like 4GiB/4GiB to see if it's better

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          • A Offline
            Affonso @olivierlambert
            last edited by

            @olivierlambert I changed the memory settings like thisScreenshot 2024-10-10 at 16.20.31.png

            I'm going to proceed with the upgrade and post the outcome

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Perfect, keep us posted!

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              • A Offline
                Affonso
                last edited by

                The same error

                Screenshot 2024-10-10 at 17.13.40.png

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Is there a way we can test that ISO? It's hard to reproduce if we don't have any way to test it here or in the community 😕

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                  • A Offline
                    Affonso @olivierlambert
                    last edited by

                    @olivierlambert let me talk to Netgate support and work some way out

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                    • nikadeN Offline
                      nikade Top contributor
                      last edited by

                      Googling the error "supervisor read data page not present" gives a lot of hints towards bad memory, are you using ECC or non ECC?

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                      • A Offline
                        Affonso @nikade
                        last edited by

                        @nikade

                        The Dell R620 (Intel):

                        # dmidecode -t memory | grep -i "ecc"
                        	Error Correction Type: Multi-bit ECC
                        

                        The lab AMD Razor

                        # dmidecode -t memory | grep -i "ecc"
                        # 
                        

                        One server has ECC memory, the other doesn't. I believe it would be a very odd case of having "bad memory" on two completely different instances, and the fault being exactly the same on the different machines ... but as I said, this is not my area of expertise.

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                        • A Online
                          Andrew Top contributor @Affonso
                          last edited by

                          @Affonso I had a problem upgrading OPNsense to 24.7 which uses FreeBSD 14 using XCP 8.2.1

                          OPNsense had a kernel crash related to Xen using some FreeBSD kernel options. OPNsense was able to update their kernel to resolve the crash issue.

                          It was a OPNsense/FreeBSD issue, not a XCP issue. It has been resolved.

                          Here's the OPNsense github issue. I don't know if it's related.

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                          • A Offline
                            Affonso @Andrew
                            last edited by

                            Thank you @Andrew I will mention this to pfSense. lets hope

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                            • A Offline
                              Affonso @Affonso
                              last edited by

                              So just to give a quick update on how this went:

                              Since pfSense 24.03 is based on FreeBSD 15 I proceeded with a FreeBSD 15 installation on XCP-ng to see if the issue stemmed from there. FreeBSD15 installed and booted correctly.
                              From there I ended up testing the development snapshot 24.08.
                              Also installed correctly and booted.

                              So whatever issue was there between pfSense 24.03 and XCP-ng that was preventing it from booting, was only present on version 24.03.

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                              • A Online
                                Andrew Top contributor @Affonso
                                last edited by

                                @Affonso Looks like it might have been Bug 15684 in 24.03 that was resolved for 24.11 (release notes).

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