I need immediate help from the community I really don't know what else to do.
I already deleted all the backups and put them on a new location inside the QNAP.
Using the QNAP via NFS. All the vm's getting the same error. we have a total of 8 vm's
{
"data": {
"type": "VM",
"id": "27d24f52-65c7-6ed8-17ff-0cedf654a91e"
},
"id": "1782885600022:0",
"message": "Starting backup of DC1. (6d132a52-7225-467f-a831-a6892d32ee9c)",
"start": 1782885600022,
"status": "failure",
"tasks": [
{
"id": "1782885600023",
"message": "snapshot",
"start": 1782885600023,
"status": "success",
"end": 1782885604647,
"result": "3c2d7d68-524d-a5e8-f1e7-a35465a74efd"
},
{
"id": "1782885604651",
"message": "add metadata to snapshot",
"start": 1782885604651,
"status": "success",
"end": 1782885604707
},
{
"id": "1782885604850",
"message": "waiting for uptodate snapshot record",
"start": 1782885604850,
"status": "success",
"end": 1782885605074
},
{
"id": "1782885605075",
"message": "start snapshot export",
"start": 1782885605075,
"status": "success",
"end": 1782885605075
},
{
"data": {
"id": "2b08bdd0-24e9-444e-bea6-6d626eda3d79",
"isFull": true,
"type": "remote"
},
"id": "1782885605077",
"message": "export",
"start": 1782885605077,
"status": "failure",
"tasks": [
{
"id": "1782885605082",
"message": "transfer",
"start": 1782885605082,
"status": "failure",
"end": 1782904002302,
"result": {
"code": "VDI_IO_ERROR",
"params": [
"Device I/O errors"
],
"task": {
"uuid": "ea9b0709-6928-e0bb-8b81-1b80d1f30a12",
"name_label": "[XO] VDI Export",
"name_description": "DC1_ezilu",
"allowed_operations": [],
"current_operations": {},
"created": "20260701T06:00:05Z",
"finished": "20260701T10:36:41Z",
"status": "failure",
"resident_on": "OpaqueRef:1556a969-d040-48cc-a741-1e2a121305da",
"progress": 1,
"type": "<none/>",
"result": "",
"error_info": [
"VDI_IO_ERROR",
"Device I/O errors"
],
"other_config": {},
"subtask_of": "OpaqueRef:NULL",
"subtasks": [],
"backtrace": "(((process xapi)(filename ocaml/xapi/vhd_tool_wrapper.ml)(line 77))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 24))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 35))((process xapi)(filename ocaml/xapi/export_raw_vdi.ml)(line 50))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 24))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 35))((process xapi)(filename ocaml/xapi/export_raw_vdi.ml)(line 90)))"
},
"message": "VDI_IO_ERROR(Device I/O errors)",
"name": "XapiError",
"stack": "XapiError: VDI_IO_ERROR(Device I/O errors)\n at Function.wrap (/opt/xen-orchestra/packages/xen-api/src/_XapiError.js:16:12)\n at _default (/opt/xen-orchestra/packages/xen-api/src/_getTaskResult.js:11:29)\n at Xapi._addRecordToCache (/opt/xen-orchestra/packages/xen-api/src/index.js:866:24)\n at forEach (/opt/xen-orchestra/packages/xen-api/src/index.js:887:14)\n at Array.forEach (<anonymous>)\n at Xapi._processEvents (/opt/xen-orchestra/packages/xen-api/src/index.js:877:12)\n at Xapi._watchEvents (/opt/xen-orchestra/packages/xen-api/src/index.js:1038:14)"
}
}
],
"end": 1782904002304,
"result": {
"code": "VDI_IO_ERROR",
"params": [
"Device I/O errors"
],
"task": {
"uuid": "ea9b0709-6928-e0bb-8b81-1b80d1f30a12",
"name_label": "[XO] VDI Export",
"name_description": "DC1_ezilu",
"allowed_operations": [],
"current_operations": {},
"created": "20260701T06:00:05Z",
"finished": "20260701T10:36:41Z",
"status": "failure",
"resident_on": "OpaqueRef:1556a969-d040-48cc-a741-1e2a121305da",
"progress": 1,
"type": "<none/>",
"result": "",
"error_info": [
"VDI_IO_ERROR",
"Device I/O errors"
],
"other_config": {},
"subtask_of": "OpaqueRef:NULL",
"subtasks": [],
"backtrace": "(((process xapi)(filename ocaml/xapi/vhd_tool_wrapper.ml)(line 77))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 24))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 35))((process xapi)(filename ocaml/xapi/export_raw_vdi.ml)(line 50))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 24))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 35))((process xapi)(filename ocaml/xapi/export_raw_vdi.ml)(line 90)))"
},
"message": "VDI_IO_ERROR(Device I/O errors)",
"name": "XapiError",
"stack": "XapiError: VDI_IO_ERROR(Device I/O errors)\n at Function.wrap (/opt/xen-orchestra/packages/xen-api/src/_XapiError.js:16:12)\n at _default (/opt/xen-orchestra/packages/xen-api/src/_getTaskResult.js:11:29)\n at Xapi._addRecordToCache (/opt/xen-orchestra/packages/xen-api/src/index.js:866:24)\n at forEach (/opt/xen-orchestra/packages/xen-api/src/index.js:887:14)\n at Array.forEach (<anonymous>)\n at Xapi._processEvents (/opt/xen-orchestra/packages/xen-api/src/index.js:877:12)\n at Xapi._watchEvents (/opt/xen-orchestra/packages/xen-api/src/index.js:1038:14)"
}
},
