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    backup mail report says INTERRUPTED but it's not ?

    Scheduled Pinned Locked Moved Backup
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    • P
      Pilow @florent
      last edited by

      @florent okay disabled.
      We have quite an extensive use of API calls too, all over the place
      and websockets (to get VM console in in-house web app)

      I don't know if this could have an impact

      florentF 1 Reply Last reply
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      • florentF
        florent Vates 🪐 XO Team @Pilow
        last edited by

        @Pilow I think I remember that you have a xoa ? would it be ok to open a support tunnel a give me the number by the chat ( or by a support ticket ) ?

        are you querying on of the dashboard or only the individual CRUD api ? rest api or xo cli ?

        We could add some debug

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        • F
          flakpyro @florent
          last edited by

          @florent I am also experiencing this on XOA and can send you a support tunnel number if you'd like. I rebooted it Sunday night after sharing the screenshot of memory usage above in this thread but it is slowly growing again. It used to crash and restart every 3 days but with --max-old-space-size=12288 i get around 7-8 day now before its an issue.

          florentF 1 Reply Last reply
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          • florentF
            florent Vates 🪐 XO Team @flakpyro
            last edited by

            @flakpyro yes, with pleasure
            do you also use the rest api / xo6 ?
            do you use proxies ?

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            • F
              flakpyro @florent
              last edited by

              @florent Not using the API but we have two Proxies.

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              • P
                Pilow @florent
                last edited by

                @florent rest and xo-cli
                tunnel ID sent by message

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                • florentF
                  florent Vates 🪐 XO Team
                  last edited by

                  thanks guy, I will connect in a few hours, and we will investigate tomorrow all day with @mathieura

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                  • acebmxerA
                    acebmxer
                    last edited by

                    From my XOA

                    Screenshot 2026-02-24 094020.png

                    One of my pools have been offline for 24hrs due to power outage.

                    Standard XOA can open support tunnel if needed.

                    florentF 1 Reply Last reply
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                    • florentF
                      florent Vates 🪐 XO Team @acebmxer
                      last edited by

                      On tomorrow 's release we will:

                      • reduce the polling for the patches list
                      • add more debug to know exactly what request go through the xo6 api (rest api)

                      following this we will add core xo metrics to the openmetrics ( prometheus) export to allow users and support to dig through real world data when needed

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                      • M
                        MajorP93 @florent
                        last edited by

                        @florent thanks for working on this!

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                        • P
                          Pilow @florent
                          last edited by

                          @florent since your early patch of my XOA (xo-server restart at the disk activity peak)
                          3e55ee10-ef90-471e-aec6-967a569c8fa1-{F3D3BD6C-EF54-4F5C-9202-5AAB25319DB9}.png

                          noticing vif0 transmitting a bit on the network and different ram activity on a timespan of 2 hours

                          something has changed, is it for the better ? 🙂 let the night decide

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                          • acebmxerA
                            acebmxer
                            last edited by

                            Updated to XOA 6.2.0 Will monitor memory usage and report back.

                            Current use before backups after update. All host and pools connected as of yesterday.

                            Screenshot 2026-02-26 135750.png

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                            • P
                              Pilow @acebmxer
                              last edited by

                              uptime is 2 days for me
                              ccf96f17-aeb5-41db-bda3-f81cfeafdcf2-image.png
                              but restarted xo-server yesterday

                              zoom on 2 hours
                              ab280b80-fcdb-4baa-8ddf-68ff9a451da4-image.png

                              florentF 1 Reply Last reply
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                              • florentF
                                florent Vates 🪐 XO Team @Pilow
                                last edited by

                                @Pilow we really did only add one small log . we'll need to dive deeper for a real cause ( and fix)

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                                • P
                                  Pilow @florent
                                  last edited by

                                  @florent okay
                                  but at 3 days without reboot i'm like this :
                                  ff2692b9-ea32-4e91-b30b-cb3ac96398d6-image.png

                                  still on XOA 6.1.2

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                                  • acebmxerA
                                    acebmxer
                                    last edited by

                                    I may have fixed the issue myself. I have moved our Windows VM backups to Veeam and leaving XOA to backup linux VMs.

                                    Screenshot 2026-02-27 095031.png

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                                    • M
                                      MajorP93 @acebmxer
                                      last edited by

                                      @acebmxer That is very interesting! So according to your tests the XOA backup memory leak is only occurring when Windows VMs are being backed up?

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                                      • acebmxerA
                                        acebmxer @MajorP93
                                        last edited by acebmxer

                                        @MajorP93

                                        No by reducing the number of vms that are being backed up by xoa.

                                        I moved Windows vms to veeam as we need application aware backups.

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                                          MajorP93 @acebmxer
                                          last edited by

                                          @acebmxer Okay I see. Yeah that correlates with @florent 's observation that the problem was not visible in a small test environment. Only during high backup load the problem really becomes visible. (In my case 106 VMs, backup jobs running in parallel)

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                                          • P
                                            Pilow @MajorP93
                                            last edited by

                                            @MajorP93 we have almost same size 30 backup jobs (mixed delta/cr/repl/dr) for 95+ VMs
                                            42570f88-2792-4954-8315-b9fa92aa9047-image.png

                                            but these are not operated by XOA but dispatched in 4 XO Proxies

                                            and still XOA get OOM killed 😕

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