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    backup mail report says INTERRUPTED but it's not ?

    Scheduled Pinned Locked Moved Backup
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    • florentF Offline
      florent Vates 🪐 XO Team @Pilow
      last edited by

      @Pilow I think I remember that you have a xoa ? would it be ok to open a support tunnel a give me the number by the chat ( or by a support ticket ) ?

      are you querying on of the dashboard or only the individual CRUD api ? rest api or xo cli ?

      We could add some debug

      F P 2 Replies Last reply Reply Quote 0
      • F Offline
        flakpyro @florent
        last edited by

        @florent I am also experiencing this on XOA and can send you a support tunnel number if you'd like. I rebooted it Sunday night after sharing the screenshot of memory usage above in this thread but it is slowly growing again. It used to crash and restart every 3 days but with --max-old-space-size=12288 i get around 7-8 day now before its an issue.

        florentF 1 Reply Last reply Reply Quote 0
        • florentF Offline
          florent Vates 🪐 XO Team @flakpyro
          last edited by

          @flakpyro yes, with pleasure
          do you also use the rest api / xo6 ?
          do you use proxies ?

          F 1 Reply Last reply Reply Quote 0
          • F Offline
            flakpyro @florent
            last edited by

            @florent Not using the API but we have two Proxies.

            1 Reply Last reply Reply Quote 1
            • P Offline
              Pilow @florent
              last edited by

              @florent rest and xo-cli
              tunnel ID sent by message

              1 Reply Last reply Reply Quote 1
              • florentF Offline
                florent Vates 🪐 XO Team
                last edited by

                thanks guy, I will connect in a few hours, and we will investigate tomorrow all day with @mathieura

                1 Reply Last reply Reply Quote 1
                • A Offline
                  acebmxer
                  last edited by

                  From my XOA

                  Screenshot 2026-02-24 094020.png

                  One of my pools have been offline for 24hrs due to power outage.

                  Standard XOA can open support tunnel if needed.

                  florentF 1 Reply Last reply Reply Quote 1
                  • florentF Offline
                    florent Vates 🪐 XO Team @acebmxer
                    last edited by

                    On tomorrow 's release we will:

                    • reduce the polling for the patches list
                    • add more debug to know exactly what request go through the xo6 api (rest api)

                    following this we will add core xo metrics to the openmetrics ( prometheus) export to allow users and support to dig through real world data when needed

                    M P 2 Replies Last reply Reply Quote 4
                    • M Offline
                      MajorP93 @florent
                      last edited by

                      @florent thanks for working on this!

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        Pilow @florent
                        last edited by

                        @florent since your early patch of my XOA (xo-server restart at the disk activity peak)
                        3e55ee10-ef90-471e-aec6-967a569c8fa1-{F3D3BD6C-EF54-4F5C-9202-5AAB25319DB9}.png

                        noticing vif0 transmitting a bit on the network and different ram activity on a timespan of 2 hours

                        something has changed, is it for the better ? 🙂 let the night decide

                        1 Reply Last reply Reply Quote 0
                        • A Offline
                          acebmxer
                          last edited by

                          Updated to XOA 6.2.0 Will monitor memory usage and report back.

                          Current use before backups after update. All host and pools connected as of yesterday.

                          Screenshot 2026-02-26 135750.png

                          P 1 Reply Last reply Reply Quote 0
                          • P Offline
                            Pilow @acebmxer
                            last edited by

                            uptime is 2 days for me
                            ccf96f17-aeb5-41db-bda3-f81cfeafdcf2-image.png
                            but restarted xo-server yesterday

                            zoom on 2 hours
                            ab280b80-fcdb-4baa-8ddf-68ff9a451da4-image.png

                            florentF 1 Reply Last reply Reply Quote 0
                            • florentF Offline
                              florent Vates 🪐 XO Team @Pilow
                              last edited by

                              @Pilow we really did only add one small log . we'll need to dive deeper for a real cause ( and fix)

                              P 1 Reply Last reply Reply Quote 0
                              • P Offline
                                Pilow @florent
                                last edited by

                                @florent okay
                                but at 3 days without reboot i'm like this :
                                ff2692b9-ea32-4e91-b30b-cb3ac96398d6-image.png

                                still on XOA 6.1.2

                                1 Reply Last reply Reply Quote 0
                                • A Offline
                                  acebmxer
                                  last edited by

                                  I may have fixed the issue myself. I have moved our Windows VM backups to Veeam and leaving XOA to backup linux VMs.

                                  Screenshot 2026-02-27 095031.png

                                  M 1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    MajorP93 @acebmxer
                                    last edited by

                                    @acebmxer That is very interesting! So according to your tests the XOA backup memory leak is only occurring when Windows VMs are being backed up?

                                    A 1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      acebmxer @MajorP93
                                      last edited by acebmxer

                                      @MajorP93

                                      No by reducing the number of vms that are being backed up by xoa.

                                      I moved Windows vms to veeam as we need application aware backups.

                                      M 1 Reply Last reply Reply Quote 1
                                      • M Offline
                                        MajorP93 @acebmxer
                                        last edited by

                                        @acebmxer Okay I see. Yeah that correlates with @florent 's observation that the problem was not visible in a small test environment. Only during high backup load the problem really becomes visible. (In my case 106 VMs, backup jobs running in parallel)

                                        P 1 Reply Last reply Reply Quote 1
                                        • P Offline
                                          Pilow @MajorP93
                                          last edited by

                                          @MajorP93 we have almost same size 30 backup jobs (mixed delta/cr/repl/dr) for 95+ VMs
                                          42570f88-2792-4954-8315-b9fa92aa9047-image.png

                                          but these are not operated by XOA but dispatched in 4 XO Proxies

                                          and still XOA get OOM killed 😕

                                          F 1 Reply Last reply Reply Quote 0
                                          • F Offline
                                            flakpyro @Pilow
                                            last edited by

                                            Here is the latest after installing 6.2.1 on Friday.

                                            0837739b-0d4e-4f27-ac1c-a51c297b3271-image.jpeg

                                            florentF 1 Reply Last reply Reply Quote 0

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