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    Backup fails with "Body Timeout Error", "all targets have failed, step: writer.run()"

    Scheduled Pinned Locked Moved Solved Backup
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    • G Offline
      GregBinSD
      last edited by

      Here is my story:
      I responded to the notice regarding the latest update of the main branch, Master, commit 9cdaf, by updating the XO-CE vm, rebooting the XO-CE vm, bringing all 3 XCP-ng hosts on line, and then running the XO-CE GUI and selecting Pool Rolling Update.
      The rolling update cycled through all 3 hosts in the pool.
      I then attempted to run a pool metadata and xo_config backup.
      It failed by timing out at 5 minutes.
      I decided to shutdown the pool master, so I transferred all VMs to the other 2 hosts and shutdown the master for 15 seconds. I powered on the master, and transferred the VMs back to the master.
      I shutdown the other 2 hosts, and then powered them back on. All hosts are indicating "green" status.
      At this point I attempted to run the pool metadata and xo_config backup, and it ran successfully.
      I waited 2 minutes and ran it again, with success again!
      Lastly, I powered down the other 2 hosts, and with the VMs all running on the master, I ran the pool metadata and xo_config backup again, with apparent success.
      If someone can tell me the location of the logs that recorded this operation, I will look at them closely to confirm that the pool metadata and xo_config backups actually took place.
      Thank you.

      G 1 Reply Last reply Reply Quote 0
      • G Offline
        GregBinSD @GregBinSD
        last edited by

        Here is the log for the GUI Backup function:

        1dab5aec-6f9a-4338-bf7d-dab065e17e43-image.jpeg

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        • christopher-petzelC Offline
          christopher-petzel @JB
          last edited by

          @JB @gregbinsd The fix has not been merged with the master branch yet, so you won't have the fix yet. Follow this pull request https://github.com/vatesfr/xen-orchestra/pull/10282

          When you see an entry at the end of the activity log which says something like ' merged commit [commit ID] into master' then you'll know the fix has been added to the master branch.

          It's important to know that they could close this pull request without committing it to the master branch if they want to approach the resolution in a different way (this has already happened once with this issue).

          J K 2 Replies Last reply Reply Quote 0
          • J Offline
            JB @christopher-petzel
            last edited by

            @christopher-petzel Ok! Thanks!

            1 Reply Last reply Reply Quote 0
            • K Offline
              Kajetan321 @christopher-petzel
              last edited by

              @christopher-petzel Hello. Has the fix been merged yet? I'm on commit 03865 and I'm still getting this problem.

              K 1 Reply Last reply Reply Quote 0
              • K Offline
                Kajetan321 @Kajetan321
                last edited by

                Looking at Git, it doesn't seem like it, so I guess that answers my question.

                1 Reply Last reply Reply Quote 0
                • christopher-petzelC Offline
                  christopher-petzel
                  last edited by

                  The fix has been merged into the master branch.

                  88f787a0-138b-40c5-9dde-dacfff97c1cf-image.jpeg

                  I've updated from master and tested the metadata backup by manually triggering it 10 times. I had no errors. This issue seems to be resolved.

                  Thanks to the XO team for this fix!

                  poddingueP 1 Reply Last reply Reply Quote 2
                  • poddingueP Online
                    poddingue Vates 🪐 @christopher-petzel
                    last edited by

                    Thanks a lot for the feedback, @christopher-petzel ! 👍

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      JB
                      last edited by

                      4ce59e56-d379-49fc-83dd-575a82838aec-image.jpeg

                      That's wonderful! Thank you, XenOrchestra team!

                      P 1 Reply Last reply Reply Quote 1
                      • P Online
                        pierrebrunet Vates 🪐 XO Team @JB
                        last edited by

                        @JB @christopher-petzel Thanks for your patience! We are glad it works well!

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