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    XOA guest tools error

    Scheduled Pinned Locked Moved Xen Orchestra
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    • C Offline
      cyrus104
      last edited by cyrus104

      Well that didn't go as expected, even though I have a XO vm set as auto power on it didn't power on. I started the vm from my local machine to see if I could connect to the XCP-ng host and it seems fine. I get the picture below when trying to start the vm now. I feel I hosed my XCP-ng host by applying the patches.

      f7630ef6-a611-4488-b8bb-b11e876d4045-image.png

      SSH'd into the host and got this message when manually starting the XO vm.

      [21:08 xcpng1 ~]# xe vm-start vm=XOA_DEB10
      This operation cannot be performed because the specified VDI could not be found on the storage substrate
      sr: bb3fa913-7de7-9b70-ff54-7c700dd4488a (XCP-ng Tools)
      vdi: 67106b0b-ad29-4baf-a460-29801468d359 (Old version of guest-tools.iso)
      
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      • C Offline
        cyrus104
        last edited by

        I think I made it past that issue using the Xen commands.

        [21:14 xcpng1 ~]# xe vm-cd-remove  vm=XOA_DEB10 cd-name=Old\ version\ of\ guest-tools.iso
        [21:14 xcpng1 ~]# xe vm-start vm=XOA_DEB10
        
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        • C Offline
          cyrus104
          last edited by

          Getting the same issue with the new guest-tools.iso

          bd528e7c-4f3a-4db7-9b7b-1d863d8f27f2-image.png

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          • C Offline
            cyrus104
            last edited by

            Thoughts on some ways to fix this?

            T 1 Reply Last reply Reply Quote 0
            • DanpD Offline
              Danp Pro Support Team
              last edited by

              Did you stop and then start the VM as indicated in the error message?

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              • C Offline
                cyrus104
                last edited by

                Yes, and rebooted the VM and rebooted the host.

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                • C Offline
                  cyrus104
                  last edited by

                  Is there a way to do scripting in XO? I would like to script a stop and then wait 60 second and then start the vm.

                  Even though it was scripted in XO it would need to be saved to and run from xcp-ng because the vm that I want to stop/start is the XO vm.

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    XO got a CLI and a API. I'm not sure to see the connection with your problems however.

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                    • T Offline
                      tuxen Top contributor @cyrus104
                      last edited by

                      @cyrus104 said in XOA guest tools error:

                      Thoughts on some ways to fix this?

                      The problem was semantics... The command you really wanted was xe vm-cd-eject. Issuing a xe vm-cd-remove not only removes the .ISO but also the DVD-drive. In this case, you must recreate the device. It's possible to do so through the CLI, but it can be a bit tricky because it's needed to identify a free device position... IMHO the easier way is via XCP-ng Center:

                      Image from https://support.citrix.com/article/CTX132411:

                      alt text

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                      • C Offline
                        cyrus104
                        last edited by

                        @tuxen thanks for the info, I give that a try. I only ended up running the xe vm-cd-remove because my XO vm was failing to start due to having the guest-tools iso being mounted. I couldn't install the tools and I couldn't remove the tools mount from XO so I ended up tinkering with the xe command to see if I could get it.

                        I think this might be an issue with trying to install guest-tools on an XO vm that is running on the xcp-ng. I just tested it on 2 new builds and have the same issue. As soon as I shutdown the XO vm, then go into the xcp-ng host and using xe to start the XO vm things seems to be fine.

                        I thought I would be able to hotplug the guest-tools iso into the XO vm, install guest-tools, unmount, reboot the XO vm and all would be good.

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          I don't have reports of people having similar issue. I bet on a configuration problem somewhere in your infra, but without the possibility to reproduce the issue it's hard to assist.

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                          • stormiS Offline
                            stormi Vates 🪐 XCP-ng Team
                            last edited by

                            This may be related to https://github.com/xcp-ng/xcp/issues/282

                            My guess is that the tools ISO was mounted into the XO VM, then updates were applied to the host that contained an update of the tools ISO, which led to the XO VM having an non-existing tools ISO still mounted.

                            I have made a change in 8.1 to avoid that (eject all tools ISOs after updating the ISO, not just from shutdown VMs), and testing will tell us whether that's a good solution.

                            To solve the situation, you usually just need to eject the ISO with xe vm-cd-eject, not xe vm-cd-remove, as @tuxen said. If you had a snapshot of the VM before removing the CD drive, I think restoring it should bring the CD drive back and then you can eject the CD with xe vm-cd-eject... Unless restoring the snapshot also fails. Else as tuxen said you need to recreate a CD/DVD device and attach it to the VM.

                            iw0der created this issue in xcp-ng/xcp

                            closed This operation cannot be performed because the specified virtual disk could not be found #282

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