XCP-ng
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    XOA guest tools error

    Scheduled Pinned Locked Moved Xen Orchestra
    18 Posts 6 Posters 3.7k Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D Offline
      DustinB @cyrus104
      last edited by

      @cyrus104 said in XOA guest tools error:

      Do I need to restart the host or is restarting the toolstack enough?

      This depends on the kind of updates installed, if you have XO or XOA installed, you can tell if a toolstack restart will suffice or if you need to restart the entire host.

      To be on the safe side (if you don't have XO or XOA installed) reboot the entire host.

      1 Reply Last reply Reply Quote 0
      • C Offline
        cyrus104
        last edited by cyrus104

        Well that didn't go as expected, even though I have a XO vm set as auto power on it didn't power on. I started the vm from my local machine to see if I could connect to the XCP-ng host and it seems fine. I get the picture below when trying to start the vm now. I feel I hosed my XCP-ng host by applying the patches.

        f7630ef6-a611-4488-b8bb-b11e876d4045-image.png

        SSH'd into the host and got this message when manually starting the XO vm.

        [21:08 xcpng1 ~]# xe vm-start vm=XOA_DEB10
        This operation cannot be performed because the specified VDI could not be found on the storage substrate
        sr: bb3fa913-7de7-9b70-ff54-7c700dd4488a (XCP-ng Tools)
        vdi: 67106b0b-ad29-4baf-a460-29801468d359 (Old version of guest-tools.iso)
        
        1 Reply Last reply Reply Quote 0
        • C Offline
          cyrus104
          last edited by

          I think I made it past that issue using the Xen commands.

          [21:14 xcpng1 ~]# xe vm-cd-remove  vm=XOA_DEB10 cd-name=Old\ version\ of\ guest-tools.iso
          [21:14 xcpng1 ~]# xe vm-start vm=XOA_DEB10
          
          1 Reply Last reply Reply Quote 0
          • C Offline
            cyrus104
            last edited by

            Getting the same issue with the new guest-tools.iso

            bd528e7c-4f3a-4db7-9b7b-1d863d8f27f2-image.png

            1 Reply Last reply Reply Quote 0
            • C Offline
              cyrus104
              last edited by

              Thoughts on some ways to fix this?

              T 1 Reply Last reply Reply Quote 0
              • DanpD Offline
                Danp Pro Support Team
                last edited by

                Did you stop and then start the VM as indicated in the error message?

                1 Reply Last reply Reply Quote 0
                • C Offline
                  cyrus104
                  last edited by

                  Yes, and rebooted the VM and rebooted the host.

                  1 Reply Last reply Reply Quote 0
                  • C Offline
                    cyrus104
                    last edited by

                    Is there a way to do scripting in XO? I would like to script a stop and then wait 60 second and then start the vm.

                    Even though it was scripted in XO it would need to be saved to and run from xcp-ng because the vm that I want to stop/start is the XO vm.

                    1 Reply Last reply Reply Quote 0
                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      XO got a CLI and a API. I'm not sure to see the connection with your problems however.

                      1 Reply Last reply Reply Quote 0
                      • T Offline
                        tuxen Top contributor @cyrus104
                        last edited by

                        @cyrus104 said in XOA guest tools error:

                        Thoughts on some ways to fix this?

                        The problem was semantics... The command you really wanted was xe vm-cd-eject. Issuing a xe vm-cd-remove not only removes the .ISO but also the DVD-drive. In this case, you must recreate the device. It's possible to do so through the CLI, but it can be a bit tricky because it's needed to identify a free device position... IMHO the easier way is via XCP-ng Center:

                        Image from https://support.citrix.com/article/CTX132411:

                        alt text

                        1 Reply Last reply Reply Quote 0
                        • C Offline
                          cyrus104
                          last edited by

                          @tuxen thanks for the info, I give that a try. I only ended up running the xe vm-cd-remove because my XO vm was failing to start due to having the guest-tools iso being mounted. I couldn't install the tools and I couldn't remove the tools mount from XO so I ended up tinkering with the xe command to see if I could get it.

                          I think this might be an issue with trying to install guest-tools on an XO vm that is running on the xcp-ng. I just tested it on 2 new builds and have the same issue. As soon as I shutdown the XO vm, then go into the xcp-ng host and using xe to start the XO vm things seems to be fine.

                          I thought I would be able to hotplug the guest-tools iso into the XO vm, install guest-tools, unmount, reboot the XO vm and all would be good.

                          1 Reply Last reply Reply Quote 0
                          • olivierlambertO Offline
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            I don't have reports of people having similar issue. I bet on a configuration problem somewhere in your infra, but without the possibility to reproduce the issue it's hard to assist.

                            1 Reply Last reply Reply Quote 0
                            • stormiS Offline
                              stormi Vates 🪐 XCP-ng Team
                              last edited by

                              This may be related to https://github.com/xcp-ng/xcp/issues/282

                              My guess is that the tools ISO was mounted into the XO VM, then updates were applied to the host that contained an update of the tools ISO, which led to the XO VM having an non-existing tools ISO still mounted.

                              I have made a change in 8.1 to avoid that (eject all tools ISOs after updating the ISO, not just from shutdown VMs), and testing will tell us whether that's a good solution.

                              To solve the situation, you usually just need to eject the ISO with xe vm-cd-eject, not xe vm-cd-remove, as @tuxen said. If you had a snapshot of the VM before removing the CD drive, I think restoring it should bring the CD drive back and then you can eject the CD with xe vm-cd-eject... Unless restoring the snapshot also fails. Else as tuxen said you need to recreate a CD/DVD device and attach it to the VM.

                              iw0der created this issue in xcp-ng/xcp

                              closed This operation cannot be performed because the specified virtual disk could not be found #282

                              1 Reply Last reply Reply Quote 1
                              • First post
                                Last post