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    XOA web deploy stuck at "Deploying XOA..." No error

    Scheduled Pinned Locked Moved Xen Orchestra
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    • DanpD Offline
      Danp Pro Support Team @MonotoneCulprit
      last edited by

      @monotoneculprit Are you behind some form of proxy or firewall?

      Have you reviewed this thread?

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      • gskgerG Offline
        gskger Top contributor @MonotoneCulprit
        last edited by

        @monotoneculprit If you are on a Windows 10 client, you could give Xen Center a try to manage your XCP-ng host while continuing to investigate the issue with XOA. You could even try to build Xen Orchestra from source if the issue persists, since Xen Orchestra is the recommended management tool for XCP-ng.

        From what you describe I still think that you have a network / proxy / firewall issue (See this post as an example, not a solution).

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          MonotoneCulprit @gskger
          last edited by MonotoneCulprit

          @gskger @Danp Alright I'm giving this one last try. Re-installed XCP and set every port open for this server. I am on Unifi and set a rule to forward ports 1-65335 for the address of the server, and kicked off the bash -c "$(curl -s http://xoa.io/deploy)" install. As of now still just sitting at Importing XOA VM... but we will see. I don't know what else I could possibly do if this doesn't go through. The server is essentially in a DMZ right now.

          Edit: No progress so far. Still at the same screen. Been trying this for a few days now, and I think it's a wrap. This server could not have more access at this point, and I still haven't seen even a little progress. I would hope that I would at least get an error of some kind to help out 😕

          DanpD 1 Reply Last reply Reply Quote 0
          • DanpD Offline
            Danp Pro Support Team @MonotoneCulprit
            last edited by

            @monotoneculprit Did you read the thread I linked to above? I wonder if your server (I used that work loosely here because were dealing with a Dell Optiplex 3070 😛 ) is capable of HVM support.

            Have you checked BIOS settings for virtualization are set correctly?

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              MonotoneCulprit @Danp
              last edited by

              @danp I confirmed it was capable before I purchased it, and confirmed again before I started working on it. Confirmed it is enabled. I have set up Hyper-V Server on another drive on the same PC, and have been able to setup and boot VMs that way. Seems to be isolated to XCP-ng for whatever reason.

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              • C Offline
                chriswj88
                last edited by

                I’m having this same issue. I have a fresh XCP-ng 8.2 installation on a Dell R620 and I’ve tried the XOA deployment from both the web page and command line. From the web page it gets stuck with the Deploying XOA wait spinner, and at the command prompt it gets stuck at “Importing XOA VM…”
                I’ve left it running for hours and it does not proceed. I’ve checked my router FW, nothing blocking it there. If I close/cancel the process and then check via the XCP-ng menu console Virtual Machines, All VM’s I can see a XOA VM halted. I’ve tried starting it from the console and it does seem to start, but I can not connect to it at the static IP address that was assigned via the deployment process.
                Any suggestions on further troubleshooting steps would be greatly appreciated.

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Do you have a task running? xe task-list?

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                  • C Offline
                    chriswj88 @olivierlambert
                    last edited by olivierlambert

                    @olivierlambert

                    Sorry for the format of my reply. Inserting code blocks doesn't seem to be working in my browser.

                    After a reboot

                    xe task-list
                    

                    returns no results. If I then run:

                    bash -c "$(curl -s http://xoa.io/deploy)"
                    

                    and leave it running stuck at "Importing XOA VM..."
                    and then open another ssh session and run "xe task-list" I get:

                    [08:13 R620-xcp-ng ~]# xe task-list
                    uuid ( RO)                : 31bdf4e2-536e-cf32-f75d-84cd76cf3976
                              name-label ( RO): VM.import
                        name-description ( RO):
                                  status ( RO): pending
                                progress ( RO): 0.007
                    
                    running it again progress updates to
                    progress ( RO): 0.009
                    
                    5 - 10 minutes later
                    progress ( RO): 0.030
                    

                    How do I interpret the progress line? Does this mean it's just going really slow? I've left this running for several hours (more than long enough to download a very large distribution iso file on my internet connection).

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                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      I edited your post to add code blocks in Markdown.

                      And yes, it's very slow. 0.030 means 3%. So there's progress.

                      Maybe a peering issue with your provider, where are you based?

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                      • C Offline
                        chriswj88 @olivierlambert
                        last edited by

                        @olivierlambert

                        I'm in New Freedom, PA, USA. I have a WISP Internet connection with about a 7 Mbps download speed. Maybe a smaller iso file, but I just downloded an ESXI install iso in lessthan 5 minutes. I've used this conection to download multi GB iso files with no issue in the past. Is there a way to download the xoa vm image from another source/mirror and perform the vm installation some other way?

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          You can download the XVA directly without the deploy script. It's explaining in our doc: https://xen-orchestra.com/docs/xoa.html#via-a-manual-xva-download

                          C 1 Reply Last reply Reply Quote 0
                          • C Offline
                            chriswj88 @olivierlambert
                            last edited by

                            @olivierlambert

                            I tried downloading the xoa_unified.xva file from https://xen-orchestra.com/#!/member/products via Chrome web browser but got the same extremely slow download results. Again, doesn’t seem to be my slow 7 Mbps WISP connection that is the problem. I’m still having no issue downloading very large files from other sites. Using an alternative wireless internet connection I was able to download the .xva in just a few minutes. I’ll SCP it over to the XCP-ng server and try the manual install process.
                            Thanks for your help with this issue.

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by olivierlambert

                              So it's clearly a peering issue between your landline provider and where the file is hosted (in Europe).

                              I'm not 100% surprised, some US providers got very bad peering with Europe.

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                              • wommyW Offline
                                wommy
                                last edited by

                                yeah so ive been jerked around by this for 3 hours now,

                                this definitely needs to be more public?

                                whats the solution?

                                im suprised you dont have a torrent link

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  Not everyone is affected, and not everytime either. Otherwise, we would already have done something. As you can see, it's pretty calm here since 6 months.

                                  That's why it went down in our backlog. For our next XOA release (a fresh new virtual appliance with everything already updated) will be likely released with a US based mirror.

                                  R 1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    RawbDeeni @olivierlambert
                                    last edited by

                                    @olivierlambert I'm having this issue based in USA Midwest any good guides to a fix/ work around here in 2025?

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                                    • olivierlambertO Offline
                                      olivierlambert Vates 🪐 Co-Founder CEO
                                      last edited by

                                      Hi @RawbDeeni

                                      I'm not aware of such recent issues in here, you are the first to come here since 2022. One can assume there's some variation on peering capabilities, it's not bad enough so we had to prioritize. What's your symptoms?

                                      R 2 Replies Last reply Reply Quote 0
                                      • R Offline
                                        RawbDeeni @olivierlambert
                                        last edited by

                                        @olivierlambert I have 5gig fiber to my house with a static ip and my server doesn't deploy xoa like in this thread. I went into the host itself and can confirm they get created but fail to run but I was able to force start one but didn't do anything

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                                        • D Offline
                                          Davidj 0 @RawbDeeni
                                          last edited by

                                          @RawbDeeni
                                          Can your XCP host ping xoa.io?

                                          R 1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            RawbDeeni @Davidj 0
                                            last edited by

                                            @Davidj-0 ping xoa.io aPING xoa.io (185.78.159.93) 56(84) bytes of data.
                                            64 bytes from 185.78.159.93: icmp_seq=2 ttl=50 time=220 ms
                                            64 bytes from 185.78.159.93: icmp_seq=3 ttl=50 time=187 ms
                                            64 bytes from 185.78.159.93: icmp_seq=4 ttl=50 time=195 ms
                                            64 bytes from 185.78.159.93: icmp_seq=7 ttl=50 time=187 ms
                                            64 bytes from 185.78.159.93: icmp_seq=8 ttl=50 time=193 ms
                                            64 bytes from 185.78.159.93: icmp_seq=9 ttl=50 time=199 ms
                                            64 bytes from 185.78.159.93: icmp_seq=10 ttl=50 time=202 ms
                                            64 bytes from 185.78.159.93: icmp_seq=11 ttl=50 time=199 ms
                                            64 bytes from 185.78.159.93: icmp_seq=14 ttl=50 time=205 ms
                                            64 bytes from 185.78.159.93: icmp_seq=15 ttl=50 time=205 ms
                                            64 bytes from 185.78.159.93: icmp_seq=16 ttl=50 time=205 ms
                                            64 bytes from 185.78.159.93: icmp_seq=17 ttl=50 time=182 ms
                                            64 bytes from 185.78.159.93: icmp_seq=18 ttl=50 time=207 ms
                                            64 bytes from 185.78.159.93: icmp_seq=20 ttl=50 time=193 ms
                                            64 bytes from 185.78.159.93: icmp_seq=21 ttl=50 time=207 ms
                                            64 bytes from 185.78.159.93: icmp_seq=22 ttl=50 time=196 ms
                                            ^C
                                            --- xoa.io ping statistics ---
                                            23 packets transmitted, 16 received, 30% packet loss, time 28927ms

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