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    Ghost Backup job keeps failing

    Scheduled Pinned Locked Moved Xen Orchestra
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    • N Offline
      nuentes
      last edited by

      At some point my old snapshot jobs stopped working. Really have no idea why. I rebuilt them and the new ones work. I now have a ghost backup job that regularly runs and fails. It's not really an issue, just annoying to see in my logs.

      Here are all of my recent failed jobs:
      0d612b83-f568-4a41-98cd-c1c12a75c4ed-image.png

      776b8542-90cf-4c1c-93b0-77dd79da6883-image.png

      these are all the jobs I have:

      28c4607f-c7b6-43ed-9e4d-bc614910ab48-image.png

      I really just want to get rid of the ghost job. Any ideas?

      1 Reply Last reply Reply Quote 0
      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Hi!

        In order to help you, that would be nice to know which XO version are you using (XOA or XO from the sources). If from the sources, please check here first: https://xen-orchestra.com/docs/community.html

        N 1 Reply Last reply Reply Quote 0
        • N Offline
          nuentes @olivierlambert
          last edited by

          @olivierlambert From the sources. Commit 9da65.

          1 Reply Last reply Reply Quote 0
          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            @nuentes said in Ghost Backup job keeps failing:

            9da65

            This commit is almost 1 month old. Please update to latest commit of master, rebuild and retest, as stated in the documentation I posted before. Thanks!

            N 1 Reply Last reply Reply Quote 0
            • N Offline
              nuentes @olivierlambert
              last edited by

              @olivierlambert Ugh, well, I wish it were that easy. I run XOA in a docker container (ronivay/xen-orchestra), and it appears the maker of my docker container may be having issues, as the last 3 builds have failed. To be continued...

              1 Reply Last reply Reply Quote 0
              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                so you have to check with him 🤷

                Feel free to test with XOA (the only official one), if you need a trial let me know we can do that for free so you can test it 🙂

                N 1 Reply Last reply Reply Quote 0
                • N Offline
                  nuentes @olivierlambert
                  last edited by

                  @olivierlambert I forgot I have XOA as well. I just booted that up, but backup jobs is completely blank.

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by olivierlambert

                    Backup jobs are local to your XO instance, so that's normal 🙂 You have to see if you can reproduce with an up to date XOA, so we can discover if it's a bug specific on a commit before or after yours (or simply an environment issue)

                    N 2 Replies Last reply Reply Quote 0
                    • N Offline
                      nuentes @olivierlambert
                      last edited by

                      @olivierlambert Oh. I have absolutely no idea how to reproduce this. It's happening automatically.

                      1 Reply Last reply Reply Quote 0
                      • N Offline
                        nuentes @olivierlambert
                        last edited by

                        @olivierlambert I am now on c2eb6, and not seeing any change. My container updated last night at 10PM, and a new failed ghost snapshot occurred at 5AM this morning.

                        Again, you can see in my screenshots above, the ID is 44d4, which is not an ID that I have available in my list of backup jobs.

                        florentF 2 Replies Last reply Reply Quote 0
                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Adding @florent in the loop. It's not clear to me 🤔

                          1 Reply Last reply Reply Quote 0
                          • florentF Offline
                            florent Vates 🪐 XO Team @nuentes
                            last edited by

                            @nuentes hi , I am looking into a way to really purge this job. I will keep you informed

                            1 Reply Last reply Reply Quote 0
                            • florentF Offline
                              florent Vates 🪐 XO Team @nuentes
                              last edited by

                              @nuentes can you go to the xo-server directory and launch the command
                              ./db-cli.mjs ls job and ./db-cli.mjs ls schedule then paste me the results ?

                              N 1 Reply Last reply Reply Quote 0
                              • N Offline
                                nuentes @florent
                                last edited by

                                @florent I've pulled up the console for xcp-ng, but I can't figure out how to change paths. The cd and ls commands don't work at all, and I'm struggling to find this in the documentation.

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  This is a command to run inside your Xen Orchestra 🙂

                                  N 1 Reply Last reply Reply Quote 0
                                  • N Offline
                                    nuentes @olivierlambert
                                    last edited by nuentes

                                    @olivierlambert @florent Whoops. Yes, ok. In the CLI for my docker container. It seems I didn't need to be in the xo-server folder, I needed to be in the dist subfolder. But here are my results

                                    root@54727a77cd7a:/etc/xen-orchestra/packages/xo-server/dist# ./db-cli.mjs ls job
                                    5 record(s) found
                                    { id: '886244d4-6ec3-4d76-90b1-aafb7ce2eaef', mode: 'full' }
                                    {
                                      id: '570366d3-558f-4e0c-85ca-cc0a608d4633',
                                      mode: 'full',
                                      name: 'NAS Daily',
                                      remotes: '{"id":{"__or":[]}}',
                                      settings: '{"8500fa4c-88e8-4c5d-85f2-3b4c67575537":{"snapshotRetention":3}}',
                                      srs: '{"id":{"__or":[]}}',
                                      type: 'backup',
                                      userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
                                      vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}'
                                    }
                                    {
                                      id: '9dfab633-9435-4ea0-9564-b0f73749e118',
                                      mode: 'full',
                                      name: 'NAS 6 Hour',
                                      remotes: '{"id":{"__or":[]}}',
                                      settings: '{"d737f6d8-734c-4c7e-aac7-09fe8e59e795":{"snapshotRetention":3}}',
                                      srs: '{"id":{"__or":[]}}',
                                      type: 'backup',
                                      userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
                                      vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}'
                                    }
                                    {
                                      id: 'f3ada8d2-6979-4a16-90d5-ed8fc17cbe8f',
                                      mode: 'full',
                                      name: 'Disaster Recovery',
                                      remotes: '{"id":{"__or":[]}}',
                                      settings: '{"e3129421-1ea1-4dc4-8854-b629c62b5ae1":{"copyRetention":3}}',
                                      srs: '{"id":"b4f0994f-914a-564e-0778-6d747907ff9a"}',
                                      type: 'backup',
                                      userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
                                      vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}'
                                    }
                                    {
                                      id: 'd9faea90-4cd5-47ef-ab92-646ac62f9b3c',
                                      mode: 'full',
                                      name: 'NAS Weekly',
                                      remotes: '{"id":{"__or":[]}}',
                                      settings: '{"b1957ab0-fd8d-4c83-ab93-27173abc4290":{"snapshotRetention":4}}',
                                      srs: '{"id":{"__or":[]}}',
                                      type: 'backup',
                                      userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
                                      vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}'
                                    }
                                    root@54727a77cd7a:/etc/xen-orchestra/packages/xo-server/dist# ./db-cli.mjs ls schedule
                                    {
                                      cron: '5 5 * * 1',
                                      enabled: 'true',
                                      id: 'b1957ab0-fd8d-4c83-ab93-27173abc4290',
                                      jobId: 'd9faea90-4cd5-47ef-ab92-646ac62f9b3c',
                                      name: 'Weekly',
                                      timezone: 'America/New_York'
                                    }
                                    {
                                      cron: '0 5 * * 0,3,5',
                                      enabled: 'true',
                                      id: '9ae19958-f28c-4e0b-aae4-a45836428d77',
                                      jobId: '886244d4-6ec3-4d76-90b1-aafb7ce2eaef',
                                      name: '',
                                      timezone: 'America/New_York'
                                    }
                                    {
                                      cron: '0 0 * * 4',
                                      enabled: 'true',
                                      id: 'e3129421-1ea1-4dc4-8854-b629c62b5ae1',
                                      jobId: 'f3ada8d2-6979-4a16-90d5-ed8fc17cbe8f',
                                      name: '',
                                      timezone: 'America/New_York'
                                    }
                                    {
                                      cron: '5 11,17,23 * * *',
                                      enabled: 'true',
                                      id: 'd737f6d8-734c-4c7e-aac7-09fe8e59e795',
                                      jobId: '9dfab633-9435-4ea0-9564-b0f73749e118',
                                      name: '6 Hours',
                                      timezone: 'America/New_York'
                                    }
                                    {
                                      cron: '5 5 * * 0,2,3,4,5,6',
                                      enabled: 'true',
                                      id: '8500fa4c-88e8-4c5d-85f2-3b4c67575537',
                                      jobId: '570366d3-558f-4e0c-85ca-cc0a608d4633',
                                      name: 'Daily',
                                      timezone: 'America/New_York'
                                    }
                                    
                                    florentF 1 Reply Last reply Reply Quote 1
                                    • florentF Offline
                                      florent Vates 🪐 XO Team @nuentes
                                      last edited by

                                      @nuentes the job { id: '886244d4-6ec3-4d76-90b1-aafb7ce2eaef', mode: 'full' } seems broken

                                      can you open the url http://YOURDOMAIN/#/backup/886244d4-6ec3-4d76-90b1-aafb7ce2eaef/edit and save it ?

                                      N 2 Replies Last reply Reply Quote 0
                                      • N Offline
                                        nuentes @florent
                                        last edited by

                                        @florent said in Ghost Backup job keeps failing:

                                        /#/backup/886244d4-6ec3-4d76-90b1-aafb7ce2eaef/edit

                                        ba109eea-9840-4ee5-96d5-5e86c911b380-image.png

                                        I'm heading on vacation, so you can think on it for another week!

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                                        • N Offline
                                          nuentes @florent
                                          last edited by

                                          @florent I'm back from my vacation. Any update on this? Much appreciated.

                                          N 1 Reply Last reply Reply Quote 0
                                          • N Offline
                                            nuentes @nuentes
                                            last edited by

                                            @florent any update? This job is still appearing regularly, and I'd love to get it purged.

                                            florentF 1 Reply Last reply Reply Quote 0
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