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    Backup Restore is Stuck

    Scheduled Pinned Locked Moved Backup
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    • DanpD Offline
      Danp Pro Support Team @Kajetan321
      last edited by

      @Kajetan321 I've seen this exact behavior on a client's site, but it isn't occurring on my local install. This will hopefully be fixed soon.

      Are your VM restores working correctly now?

      K 3 Replies Last reply Reply Quote 0
      • K Offline
        Kajetan321 @Danp
        last edited by

        @Danp I haven't tried to do a restore again. I was hoping to fix this problem before trying again.

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        • M Online
          manilx @Kajetan321
          last edited by

          @Kajetan321 Hi

          while here restores are working I also got the log entries all the time. This has been the case since I installed this.
          Didn't worry me because all was working and especially since I didn't know what this error (?) meant:

          ScreenShot 2024-04-02 at 18.34.12.png

          M 1 Reply Last reply Reply Quote 0
          • M Online
            manilx @manilx
            last edited by

            @manilx P.S. Also when I try to open the log entry via
            ScreenShot 2024-04-02 at 18.37.58.png

            I get a "Not Found" window in the browser....

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            • K Offline
              Kajetan321 @Danp
              last edited by

              @Danp said in Backup Restore is Stuck:

              @Kajetan321 I've seen this exact behavior on a client's site, but it isn't occurring on my local install. This will hopefully be fixed soon.

              Are your VM restores working correctly now?

              I just tried to do the same restore that caused the initial problem. The restore worked correctly. So it looks like my restores are working.

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              • K Offline
                Kajetan321 @Danp
                last edited by

                @Danp Hello again. I just updated Xen to commit 42dc7. The problem is still occurring 😞

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Just to understand: it worked but then after updating to our latest commit you have an issue?

                  K 1 Reply Last reply Reply Quote 0
                  • K Offline
                    Kajetan321 @olivierlambert
                    last edited by

                    @olivierlambert The issue started according when I attempted to do a restore of a backup. The restore failed and the rogue tasks started to happen. I waited a few days until a new Xen commit was available, I updated Xen and tried the restore again. This time the restore was successful but the tasks kept coming. I waited some more, updated Xen (today) and the failing tasks are continuing. I noticed that there are some patches available for the hosts. I applied those, rebooted the hosts but unfortunately the tasks are still coming.

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                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      The task thing is 100% unrelated (pinging @julien-f about this though)

                      julien-fJ 1 Reply Last reply Reply Quote 0
                      • julien-fJ Offline
                        julien-f Vates 🪐 Co-Founder XO Team @olivierlambert
                        last edited by

                        Ghost XO user authentication task has nothing to do with backup restore, it is a known bug that will likely be fixed in the next release.

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