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    Proxy installer down?

    Scheduled Pinned Locked Moved Management
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    • DanpD Offline
      Danp Pro Support Team @McHenry
      last edited by

      @McHenry I just ran the script. It took a while, but the import eventually finished. Did you receive any error messages in the console? Did you check the status of the import task in XO?

      M 1 Reply Last reply Reply Quote 0
      • M Offline
        McHenry @Danp
        last edited by

        @Danp

        Thanks, it is working again now.

        There was no error, it was just hanging and not completing. I did a Ctl+C and retried a few times but it kept hanging. In XOA I have:
        957c0893-c8ee-4153-91c7-0ef8766513f5-image.png

        DanpD 1 Reply Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @McHenry
          last edited by

          @McHenry Glad it finally worked for you. You can restart the toolstack on the pool master to remove those left over tasks. Just be sure that there aren't any other tasks running when you do it.

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          • M Offline
            McHenry @Danp
            last edited by

            @Danp

            Got it deployed but still not working correctly. Checking everything step by step and need to confirm what creds are used in the proxy installer script.
            8a6d50fe-f6d7-4cf1-8365-66a31bb0c5f9-image.png

            DanpD 1 Reply Last reply Reply Quote 0
            • DanpD Offline
              Danp Pro Support Team @McHenry
              last edited by

              @McHenry As indicated, it wants the user name and password that you use to login at https://xen-orchestra.com/#!/login. Is there a reason that you aren't using XOA to deploy the new proxy?

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              • M Offline
                McHenry @Danp
                last edited by

                @Danp

                Thank you. So this login is for registration purposes and not login purposes?

                Does the login need to be performed as I noticed when testing that it still deploys if I do no enter anything for email & password?

                DanpD 1 Reply Last reply Reply Quote 0
                • M Offline
                  McHenry @Danp
                  last edited by

                  @Danp said in Proxy installer down?:

                  Is there a reason that you aren't using XOA to deploy the new proxy?

                  Tried XOA, same error
                  bcb12973-e702-4c67-97b7-43f250ca8834-image.png

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                  • DanpD Offline
                    Danp Pro Support Team @McHenry
                    last edited by

                    @McHenry I believe the login information is being used to associate this new proxy deployment to your existing account with Vates.

                    I suggest that you open a support ticket so that we can investigate this issue further.

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                    • nathanael-hN Offline
                      nathanael-h Vates 🪐 DevOps Team
                      last edited by

                      Hello @McHenry, we've just deployed a new build of the XOA, maybe it would fix the issue you had.

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                      • M Offline
                        McHenry @nathanael-h
                        last edited by McHenry

                        @nathanael-h

                        Tried again, still not working, just hangs.
                        486f3eee-866b-469c-aa6d-42c3eec1b75c-image.png

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          It smells a firewall issue on your side.

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                          • M Offline
                            McHenry @olivierlambert
                            last edited by McHenry

                            @olivierlambert

                            That is why I included the google ping in the image. There is no outbound firewalling and other hosts work fine.

                            f6836407-2a13-435d-82c4-655b2b2886f6-image.png

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              ICMP isn't TCP/HTTP.

                              You need to check with curl for example.

                              curl -I http://xoa.io/xva
                              
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                              • M Offline
                                McHenry @olivierlambert
                                last edited by

                                @olivierlambert
                                Correct, I was just demonstrating connectivity.

                                7baf01a2-a68b-4abc-b543-ab83bfee7d43-image.png

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  How about:

                                  xe vm-import url=http://xoa.io/xva

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                                  • M Offline
                                    McHenry @olivierlambert
                                    last edited by

                                    @olivierlambert said in Proxy installer down?:

                                    xe vm-import url=http://xoa.io/xva

                                    Nothing... just hangs.
                                    fdaf57d2-eb6e-4831-b942-17e0f3ebf95d-image.png

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                                    • olivierlambertO Offline
                                      olivierlambert Vates 🪐 Co-Founder CEO
                                      last edited by

                                      Can you check if there's a task with some progress? xe task-list

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                                      • M Offline
                                        McHenry @olivierlambert
                                        last edited by

                                        @olivierlambert said in Proxy installer down?:

                                        xe task-list

                                        004b55e6-1c18-4a4a-8ded-c64f0d71a6d9-image.png

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                                        • olivierlambertO Offline
                                          olivierlambert Vates 🪐 Co-Founder CEO
                                          last edited by

                                          So it works but it's slow. You should have multiple VMs right now.

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                                          • M Offline
                                            McHenry @olivierlambert
                                            last edited by McHenry

                                            @olivierlambert

                                            Edited.

                                            I have VMs but no proxy downloaded.

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