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    Memory reporting incorrect values

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    • F Offline
      fred974 @olivierlambert
      last edited by

      @olivierlambert But all modern OS will use the RAM as cache for performance etc. So how can I ensure I get the correct info? At the moment I bombarded with email saying high RAM usage

      planedropP 1 Reply Last reply Reply Quote 0
      • planedropP Offline
        planedrop Top contributor @fred974
        last edited by

        @fred974 This is normal behavior, most modern OSes will use up as much RAM as they possibly can for caching, unused RAM is wasted RAM.

        I'd adjust your alert settings if you're getting high RAM usage alerts. You also could change things in the OS to prevent as much RAM being used for caching, but I'd avoid that if possible.

        The OS reports, via the tools, to the hypervisor about it's RAM usage, so if the OS is caching a lot, and therefore using most of it's RAM, it will report that to the hypervisor.

        I think, could be wrong, Windows doesn't report cached RAM via the tools so it may show "real" RAM usage, but this is OS specific stuff and not really XCP-ng or any hypervisor specific stuff.

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        • olivierlambertO Online
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Adding @yann and @TeddyAstie in the convo (since we maybe need to report both, IDK)

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          • TeddyAstieT Offline
            TeddyAstie Vates 🪐 XCP-ng Team Xen Guru
            last edited by TeddyAstie

            It could be interesting to report all the information the guest can provide us, but there is no xenstore schema for that; and no support from xcp-rrdd either.

            Aside that, I don't think xe-guest-utilities consider cache memory as used; but there may be corner cases.
            What gives cat /proc/meminfo

            F yannY 2 Replies Last reply Reply Quote 0
            • J Offline
              jebrown @planedrop
              last edited by

              @planedrop I'm using "citrix" tools for windows and I haven't noticed any of mine reporting any cached ram. Yet
              cached ram.png status.png

              planedropP 1 Reply Last reply Reply Quote 0
              • planedropP Offline
                planedrop Top contributor @jebrown
                last edited by

                @jebrown OK good to know. This may be different on different OSes though, Windows may just report actually used RAM and leave out anything that is cached.

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                • F Offline
                  fred974 @TeddyAstie
                  last edited by fred974

                  Thank you all for your feedback on this matter. The OS used in this case ins Ubuntu 22.04.5 LTS.

                  @TeddyAstie said in Memory reporting incorrect values:

                  What gives cat /proc/meminfo

                  cat /proc/meminfo
                  MemTotal:        8123972 kB
                  MemFree:          440556 kB
                  MemAvailable:    5419780 kB
                  Buffers:          410852 kB
                  Cached:          4761852 kB
                  SwapCached:          328 kB
                  Active:          2995088 kB
                  Inactive:        3405912 kB
                  Active(anon):     723800 kB
                  Inactive(anon):  1399348 kB
                  Active(file):    2271288 kB
                  Inactive(file):  2006564 kB
                  Unevictable:       27620 kB
                  Mlocked:           27620 kB
                  SwapTotal:       4194300 kB
                  SwapFree:        4191228 kB
                  Dirty:              1508 kB
                  Writeback:             0 kB
                  AnonPages:       1255676 kB
                  Mapped:           939728 kB
                  Shmem:            885788 kB
                  KReclaimable:     995468 kB
                  Slab:            1154076 kB
                  SReclaimable:     995468 kB
                  SUnreclaim:       158608 kB
                  KernelStack:        4656 kB
                  PageTables:        13848 kB
                  NFS_Unstable:          0 kB
                  Bounce:                0 kB
                  WritebackTmp:          0 kB
                  CommitLimit:     8256284 kB
                  Committed_AS:    5873420 kB
                  VmallocTotal:   34359738367 kB
                  VmallocUsed:       18896 kB
                  VmallocChunk:          0 kB
                  Percpu:             4192 kB
                  HardwareCorrupted:     0 kB
                  AnonHugePages:         0 kB
                  ShmemHugePages:        0 kB
                  ShmemPmdMapped:        0 kB
                  FileHugePages:         0 kB
                  FilePmdMapped:         0 kB
                  HugePages_Total:       0
                  HugePages_Free:        0
                  HugePages_Rsvd:        0
                  HugePages_Surp:        0
                  Hugepagesize:       2048 kB
                  Hugetlb:               0 kB
                  DirectMap4k:      307200 kB
                  DirectMap2M:     8077312 kB
                  DirectMap1G:     1048576 kB
                  
                  1 Reply Last reply Reply Quote 0
                  • yannY Offline
                    yann Vates 🪐 XCP-ng Team @TeddyAstie
                    last edited by

                    @fred974 the tools should be reporting the value from MemAvailable, so buffer/cache should not be considered as in-use. What do you see (reported by the agent) in xenstore ?

                    From within the guest:

                    # xenstore ls data
                    meminfo_free = "324060"
                    meminfo_total = "973736"
                    os_distro = "Debian"
                    os_name = "Debian 11"
                    os_uname = "5.10.0-21-amd64"
                    updated = "1"
                    

                    The meminfo_free should match what you see in /proc/meminfo.

                    F 2 Replies Last reply Reply Quote 0
                    • F Offline
                      fred974 @yann
                      last edited by

                      @yann said in Memory reporting incorrect values:

                      xenstore ls data

                      Here is what I see:
                      cat /proc/meminfo

                      MemTotal:        8123972 kB
                      MemFree:          428388 kB
                      MemAvailable:    5419696 kB
                      Buffers:          411604 kB
                      Cached:          4771524 kB
                      SwapCached:          328 kB
                      Active:          3060024 kB
                      Inactive:        3339116 kB
                      Active(anon):     736300 kB
                      Inactive(anon):  1374628 kB
                      Active(file):    2323724 kB
                      Inactive(file):  1964488 kB
                      Unevictable:       27620 kB
                      Mlocked:           27620 kB
                      SwapTotal:       4194300 kB
                      SwapFree:        4191228 kB
                      Dirty:               284 kB
                      Writeback:             0 kB
                      AnonPages:       1243360 kB
                      Mapped:           919268 kB
                      Shmem:            885852 kB
                      KReclaimable:     997192 kB
                      Slab:            1155308 kB
                      SReclaimable:     997192 kB
                      SUnreclaim:       158116 kB
                      KernelStack:        4432 kB
                      PageTables:        13128 kB
                      NFS_Unstable:          0 kB
                      Bounce:                0 kB
                      WritebackTmp:          0 kB
                      CommitLimit:     8256284 kB
                      Committed_AS:    5854320 kB
                      VmallocTotal:   34359738367 kB
                      VmallocUsed:       18656 kB
                      VmallocChunk:          0 kB
                      Percpu:             4192 kB
                      HardwareCorrupted:     0 kB
                      AnonHugePages:         0 kB
                      ShmemHugePages:        0 kB
                      ShmemPmdMapped:        0 kB
                      FileHugePages:         0 kB
                      FilePmdMapped:         0 kB
                      HugePages_Total:       0
                      HugePages_Free:        0
                      HugePages_Rsvd:        0
                      HugePages_Surp:        0
                      Hugepagesize:       2048 kB
                      Hugetlb:               0 kB
                      DirectMap4k:      307200 kB
                      DirectMap2M:     8077312 kB
                      DirectMap1G:     1048576 kB
                      

                      xenstore ls data

                      meminfo_free = "422892"
                      meminfo_total = "8123972"
                      os_distro = "ubuntu"
                      os_majorver = "22"
                      os_minorver = "04"
                      os_name = "Ubuntu 22.04.5 LTS"
                      os_uname = "5.15.0-128-generic"
                      updated = "Mon Jan  6 11:52:45 2025"
                      volumes = ""
                       0 = ""
                        extents = ""
                         0 = "xvda"
                        filesystem = "ext4"
                        free = "142059319296"
                        mount_points = ""
                         0 = "/"
                        name = "/dev/xvda1(072768fc-9db5-4fa4-a6a1-c98afdd82d32)"
                        size = "171682283008"
                       1 = ""
                        extents = ""
                         0 = "xvda"
                        free = "4138934272"
                        name = "/dev/xvda14"
                        size = "4194304"
                       2 = ""
                        extents = ""
                         0 = "xvda"
                        filesystem = "vfat"
                        free = "103057408"
                        mount_points = ""
                         0 = "/boot/efi"
                        name = "/dev/xvda15(D9A6-D2AA)"
                        size = "111149056"
                       3 = ""
                        extents = ""
                         0 = "xvdb"
                        free = "4138934272"
                        name = "/dev/xvdb1(355A-4FC2)"
                        size = "10486272"
                      

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                      • F Offline
                        fred974 @fred974
                        last edited by

                        It would be great to have a bit for details on the memory so we can monitor the system better.

                        1 Reply Last reply Reply Quote 0
                        • F Offline
                          fred974 @yann
                          last edited by

                          @yann said in Memory reporting incorrect values:

                          @fred974 the tools should be reporting the value from MemAvailable, so buffer/cache should not be considered as in-use.

                          Doesn't seem to be the case

                          yannY 1 Reply Last reply Reply Quote 0
                          • yannY Offline
                            yann Vates 🪐 XCP-ng Team @fred974
                            last edited by

                            @fred974 right, it is reporting MemFree here.

                            What does xenstore ls attr/PVAddons show for this VM? And which kernel version is it using?

                            Old xe-guest-utilities before v7.30 indeed reported MemFree, which XenServer then improved in v8.4 to still report something for kernels older than 3.14 which did not have MemAvailable yet, but Ubuntu 22.04 ships a decently-recent kernel, so I suspect it would be rather due to an old xe-guest-utilities.

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                            • F Offline
                              fred974 @yann
                              last edited by

                              @yann said in Memory reporting incorrect values:

                              What does xenstore ls attr/PVAddons show for this VM? And which kernel version is it using?

                              BuildVersion = "0"
                              Installed = "1"
                              MajorVersion = "6"
                              MicroVersion = "80"
                              MinorVersion = "6"
                              

                              hostnamectl status

                                 Static hostname: WEB1-OLS-QHUK
                              Transient hostname: web1-ols-qh-uk
                                       Icon name: computer-vm
                                         Chassis: vm
                                      Machine ID: 3b1da9b8e5cf4ecda845219bxxx
                                         Boot ID: 19308dbfd7d347c699985e82xxx
                                  Virtualization: xen
                                Operating System: Ubuntu 22.04.5 LTS              
                                          Kernel: Linux 5.15.0-128-generic
                                    Architecture: x86-64
                                 Hardware Vendor: Xen
                                  Hardware Model: HVM domU
                              
                              yannY 1 Reply Last reply Reply Quote 0
                              • yannY Offline
                                yann Vates 🪐 XCP-ng Team @fred974
                                last edited by

                                @fred974 v6.80.6 is definitely very old, and did report MemFree, we ship v7.30 with XCP-ng 8.2. You will likely want to update it, from the "XCP-ng tools" SR.

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                                • F Offline
                                  fred974 @yann
                                  last edited by

                                  @yann said in Memory reporting incorrect values:

                                  @fred974 v6.80.6 is definitely very old, and did report MemFree, we ship v7.30 with XCP-ng 8.2. You will likely want to update it, from the "XCP-ng tools" SR.

                                  Probably because I installed xe-guest-utilities from ububtu repo.. I tried to update from the CD and got the following error:
                                  bash /mnt/Linux/install.sh

                                  Detected `Ubuntu 22.04.5 LTS' (ubuntu version 22).
                                  
                                  The following changes will be made to this Virtual Machine:
                                    * update arp_notify sysctl.
                                    * packages to be installed/upgraded:
                                      - xe-guest-utilities_7.30.0-12_amd64.deb
                                  
                                  Continue? [y/n] y
                                  
                                  (Reading database ... 136958 files and directories currently installed.)
                                  Preparing to unpack .../xe-guest-utilities_7.30.0-12_amd64.deb ...
                                  Unpacking xe-guest-utilities (7.30.0-12) over (7.20.2-0ubuntu1~22.04.2) ...
                                  dpkg: error processing archive /mnt/Linux/xe-guest-utilities_7.30.0-12_amd64.deb (--install):
                                   trying to overwrite '/usr/bin/xenstore', which is also in package xenstore-utils 4.16.0-1~ubuntu2.1
                                  dpkg-deb: error: paste subprocess was killed by signal (Broken pipe)
                                  Errors were encountered while processing:
                                   /mnt/Linux/xe-guest-utilities_7.30.0-12_amd64.deb
                                  

                                  Could anyone advice of how to fix this issue? I tried apt remove xe-guest-utilities and got the same error

                                  yannY 1 Reply Last reply Reply Quote 0
                                  • yannY Offline
                                    yann Vates 🪐 XCP-ng Team @fred974
                                    last edited by

                                    @fred974 there is an undeclared conflict between the xe-guest-utilities in the ISO and xenstore-utils, you can install the former after removing the latter (but yes, it is a problem, the Go implementation of xenstore tools should not be in this package).

                                    F 1 Reply Last reply Reply Quote 0
                                    • F Offline
                                      fred974 @yann
                                      last edited by

                                      @yann I removed the tools using apt remove xe-guest-utilities and tried to install from the cd and had the same error
                                      apt remove xe-guest-utilities

                                      Reading package lists... Done
                                      Building dependency tree... Done
                                      Reading state information... Done
                                      The following packages were automatically installed and are no longer required:
                                        dbconfig-common dbconfig-mysql icc-profiles-free libaprutil1-dbd-sqlite3 libaprutil1-ldap libjs-bootstrap4 libjs-codemirror libjs-jquery-mousewheel libjs-jquery-timepicker libjs-jquery-ui libjs-popper.js libjs-sizzle liblua5.3-0 libmcrypt4 node-jquery php-common php-google-recaptcha php-mariadb-mysql-kbs
                                        php-nikic-fast-route php-phpmyadmin-motranslator php-phpmyadmin-shapefile php-phpseclib php-psr-cache php-psr-container php-psr-log php-symfony-cache php-symfony-cache-contracts php-symfony-dependency-injection php-symfony-deprecation-contracts php-symfony-expression-language php-symfony-polyfill-php80
                                        php-symfony-polyfill-php81 php-symfony-service-contracts php-symfony-var-exporter php-tcpdf ssl-cert
                                      Use 'apt autoremove' to remove them.
                                      The following packages will be REMOVED:
                                        xe-guest-utilities
                                      0 upgraded, 0 newly installed, 1 to remove and 16 not upgraded.
                                      After this operation, 1889 kB disk space will be freed.
                                      N: Ignoring file 'mariadb.list.old_1' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
                                      Do you want to continue? [Y/n] y
                                      (Reading database ... 136958 files and directories currently installed.)
                                      Removing xe-guest-utilities (7.20.2-0ubuntu1~22.04.2) ...
                                      needrestart is being skipped since dpkg has failed
                                      root@WEB1-OLS-QHUK:/home/fetheve/Linux# apt autoremove
                                      Reading package lists... Done
                                      Building dependency tree... Done
                                      Reading state information... Done
                                      The following packages will be REMOVED:
                                        dbconfig-common dbconfig-mysql icc-profiles-free libaprutil1-dbd-sqlite3 libaprutil1-ldap libjs-bootstrap4 libjs-codemirror libjs-jquery-mousewheel libjs-jquery-timepicker libjs-jquery-ui libjs-popper.js libjs-sizzle liblua5.3-0 libmcrypt4 node-jquery php-common php-google-recaptcha php-mariadb-mysql-kbs
                                        php-nikic-fast-route php-phpmyadmin-motranslator php-phpmyadmin-shapefile php-phpseclib php-psr-cache php-psr-container php-psr-log php-symfony-cache php-symfony-cache-contracts php-symfony-dependency-injection php-symfony-deprecation-contracts php-symfony-expression-language php-symfony-polyfill-php80
                                        php-symfony-polyfill-php81 php-symfony-service-contracts php-symfony-var-exporter php-tcpdf ssl-cert
                                      0 upgraded, 0 newly installed, 36 to remove and 15 not upgraded.
                                      After this operation, 42.0 MB disk space will be freed.
                                      N: Ignoring file 'mariadb.list.old_1' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
                                      Do you want to continue? [Y/n] y
                                      (Reading database ... 136950 files and directories currently installed.)
                                      Removing dbconfig-mysql (2.0.21) ...
                                      Removing dbconfig-common (2.0.21) ...
                                      Removing php-tcpdf (6.4.4+dfsg1-1) ...
                                      Removing icc-profiles-free (2.0.1+dfsg-1.1) ...
                                      Removing libaprutil1-dbd-sqlite3:amd64 (1.6.1-5ubuntu4.22.04.2) ...
                                      Removing libaprutil1-ldap:amd64 (1.6.1-5ubuntu4.22.04.2) ...
                                      Removing libjs-bootstrap4 (4.6.0+dfsg1-4) ...
                                      Removing libjs-codemirror (5.65.0+~cs5.83.9-1) ...
                                      Removing libjs-jquery-mousewheel (1:3.1.13-5) ...
                                      Removing libjs-jquery-timepicker (1.6.3-1) ...
                                      Removing libjs-jquery-ui (1.13.1+dfsg-1) ...
                                      Removing libjs-popper.js (1.16.1+ds-5) ...
                                      Removing libjs-sizzle (2.3.6+ds+~2.3.3-1) ...
                                      Removing liblua5.3-0:amd64 (5.3.6-1build1) ...
                                      Removing libmcrypt4 (2.5.8-7) ...
                                      Removing node-jquery (3.6.0+dfsg+~3.5.13-1) ...
                                      Removing php-phpmyadmin-motranslator (5.2.0-1build1) ...
                                      Removing php-symfony-expression-language (5.4.4+dfsg-1ubuntu8) ...
                                      Removing php-symfony-cache (5.4.4+dfsg-1ubuntu8) ...
                                      Removing php-symfony-var-exporter (5.4.4+dfsg-1ubuntu8) ...
                                      Removing php-symfony-dependency-injection (5.4.4+dfsg-1ubuntu8) ...
                                      Removing php-symfony-service-contracts (2.4.0-1ubuntu2) ...
                                      Removing php-google-recaptcha (1.2.4-3) ...
                                      Removing php-mariadb-mysql-kbs (1.2.12-1) ...
                                      Removing php-nikic-fast-route (1.3.0-3) ...
                                      Removing php-phpmyadmin-shapefile (2.1-5) ...
                                      Removing php-phpseclib (2.0.36-1) ...
                                      Removing php-symfony-cache-contracts (2.4.0-1ubuntu2) ...
                                      Removing php-psr-cache (3.0.0-1) ...
                                      Removing php-psr-container (2.0.2-1) ...
                                      Removing php-psr-log (3.0.0-1) ...
                                      Removing php-symfony-deprecation-contracts (2.4.0-1ubuntu2) ...
                                      Removing php-symfony-polyfill-php80 (1.24.0-1ubuntu2) ...
                                      Removing php-symfony-polyfill-php81 (1.24.0-1ubuntu2) ...
                                      Removing ssl-cert (1.1.2) ...
                                      Removing php-common (2:92ubuntu1) ...
                                      Warning: Stopping phpsessionclean.service, but it can still be activated by:
                                        phpsessionclean.timer
                                      Processing triggers for man-db (2.10.2-1) ...
                                      Processing triggers for libc-bin (2.35-0ubuntu3.8) ...
                                      Scanning processes...                                                                                                                                                                                                                                                                                                       
                                      Scanning linux images...                                                                                                                                                                                                                                                                                                    
                                      
                                      Running kernel seems to be up-to-date.
                                      
                                      No services need to be restarted.
                                      
                                      No containers need to be restarted.
                                      
                                      No user sessions are running outdated binaries.
                                      
                                      No VM guests are running outdated hypervisor (qemu) binaries on this host.
                                      

                                      bash /mnt/Linux/install.sh

                                      Detected `Ubuntu 22.04.5 LTS' (ubuntu version 22).
                                      
                                      The following changes will be made to this Virtual Machine:
                                        * update arp_notify sysctl.
                                        * packages to be installed/upgraded:
                                          - xe-guest-utilities_7.30.0-12_amd64.deb
                                      
                                      Continue? [y/n] y
                                      
                                      Selecting previously unselected package xe-guest-utilities.
                                      (Reading database ... 134088 files and directories currently installed.)
                                      Preparing to unpack .../xe-guest-utilities_7.30.0-12_amd64.deb ...
                                      Unpacking xe-guest-utilities (7.30.0-12) ...
                                      dpkg: error processing archive /mnt/Linux/xe-guest-utilities_7.30.0-12_amd64.deb (--install):
                                       trying to overwrite '/usr/bin/xenstore', which is also in package xenstore-utils 4.16.0-1~ubuntu2.1
                                      dpkg-deb: error: paste subprocess was killed by signal (Broken pipe)
                                      Errors were encountered while processing:
                                       /mnt/Linux/xe-guest-utilities_7.30.0-12_amd64.deb
                                      

                                      How can I fix this?

                                      F 1 Reply Last reply Reply Quote 0
                                      • F Offline
                                        fred974 @fred974
                                        last edited by

                                        @fred974 said in Memory reporting incorrect values:

                                        xenstore-utils

                                        apt remove xenstore-utils fix the installation issue.

                                        F 1 Reply Last reply Reply Quote 0
                                        • F Offline
                                          fred974 @fred974
                                          last edited by

                                          Its seem to be reporting correctly now. Thank you all for your help.
                                          a99c1f9b-5741-4d59-aa54-35a3e8dce75f-image.png

                                          85e83354-5e14-4771-a499-a251ee00ae9e-image.png

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                                          • olivierlambertO Online
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            Great news 🙂

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