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    failed backups don't send email

    Scheduled Pinned Locked Moved Backup
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    • M Offline
      manilx @ph7
      last edited by

      @ph7 Not working here.

      Test email is sent so email config is fine. Backups have:

      ScreenShot 2025-05-05 at 10.25.09.png

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      • M Offline
        manilx @ph7
        last edited by

        @ph7 I'm using gmail BUT test email works just fine.

        P 1 Reply Last reply Reply Quote 0
        • P Offline
          ph7 @manilx
          last edited by

          @manilx
          https://xcp-ng.org/forum/topic/10793/transport-email-plugin-oauth-for-gmail

          P M 2 Replies Last reply Reply Quote 0
          • P Offline
            ph7 @ph7
            last edited by

            Skip and failure here too

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            • M Offline
              manilx @ph7
              last edited by

              @ph7 Well, why does the test email from the plugin config work just fine? Doesn't make any sense.

              Anyway changed to Protonmail smtp server, so will see how this goes.

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              • M Offline
                manilx @manilx
                last edited by

                @manilx Whatever I have set in the email settings, test emails are sent/received BUT backup failure emails are never sent!
                This feature is broken. Using XO, currently at Master, commit b9fc6 but this has not been working for a long time here.

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Hmm that's weird, we need to check it internally. Ping @lsouai-vates

                  lsouai-vatesL 1 Reply Last reply Reply Quote 0
                  • lsouai-vatesL Offline
                    lsouai-vates Vates 🪐 XO Team @olivierlambert
                    last edited by

                    @olivierlambert @manilx and @ph7 we have an issue in github about it: https://github.com/vatesfr/xen-orchestra/issues/8544

                    So we will handle it 🙂

                    Thanks for your bug report!

                    Dercni created this issue in vatesfr/xen-orchestra

                    open Email Backup Report Identification #8544

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                    • M Offline
                      manilx @lsouai-vates
                      last edited by manilx

                      @lsouai-vates Great! I was getting crazy about this, searching for the problem on my end....

                      But the Github issue is a different problem. I only have one pool 2 hosts. And I NEVER get any email when the backup fails.

                      lsouai-vatesL 2 Replies Last reply Reply Quote 0
                      • lsouai-vatesL Offline
                        lsouai-vates Vates 🪐 XO Team @manilx
                        last edited by

                        @manilx I checked with XO team, can you check you config? They made some test and it works on their side...

                        An example that can help you
                        1f130452-d087-40a4-bb3d-ea2597fcc944-image.png

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                        • lsouai-vatesL Offline
                          lsouai-vates Vates 🪐 XO Team @manilx
                          last edited by

                          @manilx anyway, don't hesitate to open your own github issue if needed...

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                          • M Offline
                            manilx @lsouai-vates
                            last edited by

                            @lsouai-vates ScreenShot 2025-05-13 at 11.02.16.png

                            Not working. Again: the test email is sent and received just fine! The settings here are not the issue.

                            The issue is that the backup process does not send the email if it fails.

                            lsouai-vatesL 1 Reply Last reply Reply Quote 0
                            • lsouai-vatesL Offline
                              lsouai-vates Vates 🪐 XO Team @manilx
                              last edited by

                              @manilx @florent do you have an idea on what can be broken there...?

                              M 1 Reply Last reply Reply Quote 0
                              • M Offline
                                manilx @lsouai-vates
                                last edited by

                                @lsouai-vates P.S. This HAS been working a while ago!!
                                I just noticed that it broke when there was a backup job, which had an error and I didn't receive an email. So I can't say when the issue started.

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