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    Recurring backup error

    Scheduled Pinned Locked Moved Backup
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    • J Offline
      JoaoL
      last edited by olivierlambert

      Lately I am having a random backup error during a delta backup.

       PT - DIAC4 (host2.sedept)  
       Clean VM directory 
       parent VHD is missing
      Start: 2025-03-29 19:41
      End: 2025-03-29 19:41
       Snapshot 
      Start: 2025-03-29 19:42
      End: 2025-03-29 19:42
       BK VMS em HYPEX 
      Start: 2025-03-29 19:42
      End: 2025-03-29 19:42
      Duration: a few seconds
      Start: 2025-03-29 19:41
      End: 2025-03-29 19:42
      Duration: a minute
      **Error: invalid HTTP header in response body**
      Type: delta
      

      Xen Orchestra, commit 4f46c
      Master, commit 6d993
      4 Vpcu
      16 Gb Ram
      Ubuntu Linux 24.04.2

      Can anyone help me on this error?

      D 1 Reply Last reply Reply Quote 0
      • D Offline
        DustinB @JoaoL
        last edited by

        @JoaoL What do you see when looking at Backup > Health ?

        1 Reply Last reply Reply Quote 0
        • J Offline
          JoaoL
          last edited by

          i see some detached backups only

          1 Reply Last reply Reply Quote 0
          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            We need more info on how your backup job is configured 🙂

            1 Reply Last reply Reply Quote 0
            • J Offline
              JoaoL
              last edited by

              Its a delta backup, the target backup its a local SMB share, concurrency of 1, snapshot mode its normal, full backup interval is 20.
              Schedule is daily, no health check and backup retention is 5.
              Please let me know if need more details
              Thanks!

              1 Reply Last reply Reply Quote 0
              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                Ping @lsouai-vates so the XO team is aware. We'll see if there's anything obvious from our point of view, when we have some time to review it! Thanks 🙂

                1 Reply Last reply Reply Quote 0
                • J Offline
                  JoaoL
                  last edited by

                  @lsouai-vates

                  Can you please have a look ate this issue?

                  Thanks

                  lsouai-vatesL 2 Replies Last reply Reply Quote 0
                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    I already pinged her, someone will come back to you when they can (remember, it's a community forum in here, not professional support 😉 )

                    1 Reply Last reply Reply Quote 0
                    • lsouai-vatesL Offline
                      lsouai-vates Vates 🪐 XO Team @JoaoL
                      last edited by lsouai-vates

                      @JoaoL Hello and thanks for the information. I'll inform the XO team.

                      1 Reply Last reply Reply Quote 1
                      • lsouai-vatesL Offline
                        lsouai-vates Vates 🪐 XO Team @JoaoL
                        last edited by

                        @JoaoL XO developer answer that I have for now: "The xapi is answering a http response valid (http code 200) but it contains an error"

                        1 Reply Last reply Reply Quote 0
                        • J Offline
                          JoaoL
                          last edited by

                          hi @lsouai-vates ok thank you!

                          florentF 1 Reply Last reply Reply Quote 0
                          • florentF Offline
                            florent Vates 🪐 XO Team @JoaoL
                            last edited by

                            @JoaoL Hi,

                            is it possible to have the full json of the errored log ? you can obtain it by clicking on the download icon on the top of the backup execution log

                            regards

                            1 Reply Last reply Reply Quote 1
                            • J Offline
                              JoaoL
                              last edited by

                              Hi @florent

                              Here is the log.

                              https://drive.google.com/file/d/1y3bPuyQPfYKHH54mIniyHBZ9Mloqjeec/view?usp=share_link

                              Thanks!

                              1 Reply Last reply Reply Quote 0
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