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    XOA fails after update to 5.106.0

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    • LhoustL Offline
      Lhoust @Danp
      last edited by

      @Danp said in XOA fails after update to 5.106.0:

      @Lhoust I checked but was unable to locate a new ticket from you. I recommend going to https://vates.tech/contact/ and submit your inquiry from there. Be sure to provide the support tunnel ID if possible.

      Unfortunately I ONLY run XOA Free intermittently on my Main Desktop Computer and for some reason the Ticket I e-Mailed earlier ended up in my own INBOX???

      Under these circumstances, I assume that I will be UNable to provide a Support Tunnel ID???

      I have re-filed via the suggested Contact Form!!!

      LhoustL 1 Reply Last reply Reply Quote 0
      • A Offline
        acebmxer
        last edited by

        I just installed XOA at work and after updating to latest stable 5.108.1 i am facing the same error.

        This is a fresh install in preparation to migrate from vpshere.

        Screenshot 2025-08-01 154903.png

        A 1 Reply Last reply Reply Quote 0
        • A Offline
          Andrew Top contributor @olivierlambert
          last edited by

          @olivierlambert Something Odd...

          I am running XOA latest channel version: 5.109.0.... Today it asked me to allow an upgrade (not sure to what), so I did. The upgrade ran and disconnected me, as usual. Now all I see is Cannot GET / after a damaged login page.

          So I SSH'd in to the OS and did a downgrade to the stable channel and then upgrade to the latest channel and it works again...

          1 Reply Last reply Reply Quote 0
          • A Offline
            Andrew Top contributor @acebmxer
            last edited by

            @acebmxer Did you activate your License?
            Click on XOA then Licenses (at the top). Make sure you see This license is active on this XOA

            A 1 Reply Last reply Reply Quote 0
            • LhoustL Offline
              Lhoust @Lhoust
              last edited by

              said in XOA fails after update to 5.106.0:

              @Danp said in XOA fails after update to 5.106.0:

              @Lhoust I checked but was unable to locate a new ticket from you. I recommend going to https://vates.tech/contact/ and submit your inquiry from there. Be sure to provide the support tunnel ID if possible.

              Unfortunately I ONLY run XOA Free intermittently on my Main Desktop Computer and for some reason the Ticket I e-Mailed earlier ended up in my own INBOX???

              Under these circumstances, I assume that I will be UNable to provide a Support Tunnel ID???

              I have re-filed via the suggested Contact Form!!!

              Today I also saw there were Updates Available, which also left my Web Interface unusable and therefore I was unable to provide a Support Tunnel ID from the Web Interface. I finally figured out the "Correct" Syntax for the CLI and Yannick was able to fix both the non-Functional Web Interface and yesterday's "Locked" in "Enterprise" Mode! I do NOT know how those were corrected??

              Today I tried upgrading a second XOA Free from V5.108.1 to V5.109 and this Instance did NOT fall into the same "Enterprise" Lock as yesterday's Upgrade???

              LhoustL 1 Reply Last reply Reply Quote 0
              • A Offline
                acebmxer @Andrew
                last edited by

                @Andrew said in XOA fails after update to 5.106.0:

                @acebmxer Did you activate your License?
                Click on XOA then Licenses (at the top). Make sure you see This license is active on this XOA

                Yes in 5.105.0 (fresh install) it worked. When i upgrated to 5.108.1 it stoped. I tried v5.109 and failed. same as @Lhoust

                Using XO from sources for the moment.

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                • LhoustL Offline
                  Lhoust @Lhoust
                  last edited by

                  Forgot to add:

                  According to Yannick there will be a Release Next Week, to Fix this Issue!

                  LhoustL 1 Reply Last reply Reply Quote 0
                  • A acebmxer referenced this topic
                  • LhoustL Offline
                    Lhoust @Lhoust
                    last edited by

                    said in XOA fails after update to 5.106.0:

                    Forgot to add:

                    According to Yannick there will be a Release Next Week, to Fix this Issue!

                    Today I upgraded XOA Free to 5.109.1 and found it was functioning "Normally"!

                    1 Reply Last reply Reply Quote 1
                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by olivierlambert

                      Excellent! Thanks for the feedback 🙂 Making this thread as "solved"!
                      edit: already done in fact 😄

                      A 1 Reply Last reply Reply Quote 0
                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        I don't think it's the same issue. Originally, you ended on a white page with "Cannot get /". It seems unrelated here, right?

                        A 1 Reply Last reply Reply Quote 0
                        • A Offline
                          acebmxer @olivierlambert
                          last edited by

                          @olivierlambert said in XOA fails after update to 5.106.0:

                          I don't think it's the same issue. Originally, you ended on a white page with "Cannot get /". It seems unrelated here, right?

                          Yeah i think i have moved passed the original issue onto this issue. That is why I stated you can move this to its own thread if need be. Or I can open a support ticket now that is usable.

                          1 Reply Last reply Reply Quote 0
                          • olivierlambertO Offline
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            I will create a new thread from your message

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