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    XOA fails after update to 5.106.0

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    • DanpD Offline
      Danp Pro Support Team @olivierlambert
      last edited by

      FWIW, I've verified this bug on XOA Free when on the Latest release channel.

      olivierlambertO 1 Reply Last reply Reply Quote 0
      • olivierlambertO Online
        olivierlambert Vates 🪐 Co-Founder CEO @Danp
        last edited by

        @Danp You mean going on Enterprise and beeing locked after?

        DanpD 1 Reply Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @olivierlambert
          last edited by Danp

          @olivierlambert Correct, it switches to Enterprise and then locks up because there isn't a license attached. Switching to the Stable release channel resolves the issue so that it is again running a valid XOA Free.

          LhoustL 1 Reply Last reply Reply Quote 0
          • olivierlambertO Online
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            haha that one is really weird. We'll make sure the XO team take a look at this tomorrow.

            A 1 Reply Last reply Reply Quote 0
            • LhoustL Offline
              Lhoust @Danp
              last edited by

              @Danp said in XOA fails after update to 5.106.0:

              @olivierlambert Correct, it switches to Enterprise and then locks up because there isn't a license attached. Switching to the Stable release channel resolves the issue so that it is again running a valid XOA Free.

              Correct switching back to the Stable Release or restoring V5.108.1 from a Backup works, although upgrading to V5.109 Locks in "Enterprise" Mode!

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              • LhoustL Offline
                Lhoust @Danp
                last edited by

                @Danp said in XOA fails after update to 5.106.0:

                @Lhoust I checked but was unable to locate a new ticket from you. I recommend going to https://vates.tech/contact/ and submit your inquiry from there. Be sure to provide the support tunnel ID if possible.

                Unfortunately I ONLY run XOA Free intermittently on my Main Desktop Computer and for some reason the Ticket I e-Mailed earlier ended up in my own INBOX???

                Under these circumstances, I assume that I will be UNable to provide a Support Tunnel ID???

                I have re-filed via the suggested Contact Form!!!

                LhoustL 1 Reply Last reply Reply Quote 0
                • A Offline
                  acebmxer
                  last edited by

                  I just installed XOA at work and after updating to latest stable 5.108.1 i am facing the same error.

                  This is a fresh install in preparation to migrate from vpshere.

                  Screenshot 2025-08-01 154903.png

                  A 1 Reply Last reply Reply Quote 0
                  • A Offline
                    Andrew Top contributor @olivierlambert
                    last edited by

                    @olivierlambert Something Odd...

                    I am running XOA latest channel version: 5.109.0.... Today it asked me to allow an upgrade (not sure to what), so I did. The upgrade ran and disconnected me, as usual. Now all I see is Cannot GET / after a damaged login page.

                    So I SSH'd in to the OS and did a downgrade to the stable channel and then upgrade to the latest channel and it works again...

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                    • A Offline
                      Andrew Top contributor @acebmxer
                      last edited by

                      @acebmxer Did you activate your License?
                      Click on XOA then Licenses (at the top). Make sure you see This license is active on this XOA

                      A 1 Reply Last reply Reply Quote 0
                      • LhoustL Offline
                        Lhoust @Lhoust
                        last edited by

                        said in XOA fails after update to 5.106.0:

                        @Danp said in XOA fails after update to 5.106.0:

                        @Lhoust I checked but was unable to locate a new ticket from you. I recommend going to https://vates.tech/contact/ and submit your inquiry from there. Be sure to provide the support tunnel ID if possible.

                        Unfortunately I ONLY run XOA Free intermittently on my Main Desktop Computer and for some reason the Ticket I e-Mailed earlier ended up in my own INBOX???

                        Under these circumstances, I assume that I will be UNable to provide a Support Tunnel ID???

                        I have re-filed via the suggested Contact Form!!!

                        Today I also saw there were Updates Available, which also left my Web Interface unusable and therefore I was unable to provide a Support Tunnel ID from the Web Interface. I finally figured out the "Correct" Syntax for the CLI and Yannick was able to fix both the non-Functional Web Interface and yesterday's "Locked" in "Enterprise" Mode! I do NOT know how those were corrected??

                        Today I tried upgrading a second XOA Free from V5.108.1 to V5.109 and this Instance did NOT fall into the same "Enterprise" Lock as yesterday's Upgrade???

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                        • A Offline
                          acebmxer @Andrew
                          last edited by

                          @Andrew said in XOA fails after update to 5.106.0:

                          @acebmxer Did you activate your License?
                          Click on XOA then Licenses (at the top). Make sure you see This license is active on this XOA

                          Yes in 5.105.0 (fresh install) it worked. When i upgrated to 5.108.1 it stoped. I tried v5.109 and failed. same as @Lhoust

                          Using XO from sources for the moment.

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