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    Internal error: Not_found after Vinchin backup

    Scheduled Pinned Locked Moved XCP-ng
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    • olivierlambertO Online
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Maybe your SR is overloaded with coalesce?

      R 1 Reply Last reply Reply Quote 0
      • R Offline
        rustylh @olivierlambert
        last edited by

        Ok, thank you. Now to figure out a solution besides stopping the full VM backups. Now seeing extra disks in storage. AttachedDISKS.png . I have no idea what to do.

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        • olivierlambertO Online
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Again, you should ask Vinchin, I have no idea what Vinchin does behind the scene. You should open a support case on their side so they can investigate 🙂

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          • R Offline
            rustylh
            last edited by

            Ok, thank you. Can you tell me what I need to do about the extra disks shown?

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            • olivierlambertO Online
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              I have no idea since I don't know what Vinchin is doing with those disks.

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              • R Offline
                rustylh
                last edited by

                Ok. Well no more Vinchin. I will not be using that any longer. However, I am a little nervous as to what xcp-ng does on Sundays for garbage collection or coalescing on those disks. Do you think I will have further issues because of that? I apologize, I just want everything cleaned up and not use Vinchin for backups.
                Thank you

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                • olivierlambertO Online
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  I don't mind if you use Vinchin, it's just that I cannot answer personally on "if it's normal" because I have no idea how the product works. Feel free to ask them, they might have an answer.

                  Regarding the storage issue, it's hard to tell without any log or details you have found on your end.

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                  • M Offline
                    manilx @olivierlambert
                    last edited by

                    @olivierlambert Never heard of them so went to their site and what did I find:
                    ScreenShot 2025-07-07 at 14.13.08.png
                    ScreenShot 2025-07-07 at 14.13.18.png

                    Recommended? By whom? Gives the impression by vates.
                    And with the webinar below....

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                    • R Offline
                      rustylh
                      last edited by

                      Oh wow. I read the recommended as well. But, no more. Are there specific logs I could post to have forum take a look at. Also, I received a couple of emails regarding xoa trial. However, I tried it a long long time ago so I don't know if I can trial it again. Would xoa help look at things?

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                      • R Offline
                        rustylh
                        last edited by

                        Also. I am going to let things go for a week without VM backups via Vinchin. I have other website backups so I 'm fine. However, does xcp-ng do coalesce on Sundays any other jobs that would fail with those extra leftover disks?

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                        • olivierlambertO Online
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Yes, Vinchin is a working backup solution on top of XCP-ng, but I cannot tell what they are doing with it exactly. I've seen a demo on backup/restore that worked, and on what I've seen back when I've been demonstrated, it worked.

                          Telling that's the recommended backup solution for XCP-ng is probably the power of marketing.

                          See https://docs.xcp-ng.org/project/ecosystem/#-vm-backup

                          It's not agentless, it requires to run something in the Dom0, IIRC.

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                          • R Offline
                            rustylh
                            last edited by

                            I am going to let things go for a week without VM backups via Vinchin. I have other website backups so I'm fine. However, does xcp-ng do coalesce on Sundays any other jobs that would fail with those extra leftover disks?

                            Also, I received a couple of emails regarding xoa trial. However, I tried it a long long time ago so I don't know if I can trial it again. Would xoa help look at things?

                            1 Reply Last reply Reply Quote 0
                            • olivierlambertO Online
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              Let me know in private message your registered XOA trial email so I can extend it. From XOA, you should be able to watch what's going on. Even if in theory, an XOA free will be enough

                              R 1 Reply Last reply Reply Quote 0
                              • R Offline
                                rustylh @olivierlambert
                                last edited by

                                @olivierlambert 7cbf941b-caa7-400d-ac7d-a7a996b428cc-image.png

                                DanpD 1 Reply Last reply Reply Quote 0
                                • DanpD Offline
                                  Danp Pro Support Team @rustylh
                                  last edited by

                                  @rustylh Did you follow the instructions to visit the page and a cept the self-signed certificates?

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                                  • R Offline
                                    rustylh
                                    last edited by

                                    Yes

                                    DanpD 1 Reply Last reply Reply Quote 0
                                    • DanpD Offline
                                      Danp Pro Support Team @rustylh
                                      last edited by

                                      @rustylh Great! Are you now able to move beyond the error you posted above?

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                                      • R Offline
                                        rustylh
                                        last edited by

                                        It just keeps looping now.
                                        42137d8e-6bc3-4d20-aec2-3f7508f05940-image.png

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                                        • R Offline
                                          rustylh
                                          last edited by

                                          I am just downloading the xva.
                                          Thank you

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                                          • R Offline
                                            rustylh
                                            last edited by

                                            I give up lol. Import the XVA "The attempt to load the VDI failed"

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