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    Internal error: Not_found after Vinchin backup

    Scheduled Pinned Locked Moved XCP-ng
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    • R Offline
      rustylh
      last edited by

      Ok, thank you. Can you tell me what I need to do about the extra disks shown?

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        I have no idea since I don't know what Vinchin is doing with those disks.

        1 Reply Last reply Reply Quote 1
        • R Offline
          rustylh
          last edited by

          Ok. Well no more Vinchin. I will not be using that any longer. However, I am a little nervous as to what xcp-ng does on Sundays for garbage collection or coalescing on those disks. Do you think I will have further issues because of that? I apologize, I just want everything cleaned up and not use Vinchin for backups.
          Thank you

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            I don't mind if you use Vinchin, it's just that I cannot answer personally on "if it's normal" because I have no idea how the product works. Feel free to ask them, they might have an answer.

            Regarding the storage issue, it's hard to tell without any log or details you have found on your end.

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              manilx @olivierlambert
              last edited by

              @olivierlambert Never heard of them so went to their site and what did I find:
              ScreenShot 2025-07-07 at 14.13.08.png
              ScreenShot 2025-07-07 at 14.13.18.png

              Recommended? By whom? Gives the impression by vates.
              And with the webinar below....

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              • R Offline
                rustylh
                last edited by

                Oh wow. I read the recommended as well. But, no more. Are there specific logs I could post to have forum take a look at. Also, I received a couple of emails regarding xoa trial. However, I tried it a long long time ago so I don't know if I can trial it again. Would xoa help look at things?

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                • R Offline
                  rustylh
                  last edited by

                  Also. I am going to let things go for a week without VM backups via Vinchin. I have other website backups so I 'm fine. However, does xcp-ng do coalesce on Sundays any other jobs that would fail with those extra leftover disks?

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    Yes, Vinchin is a working backup solution on top of XCP-ng, but I cannot tell what they are doing with it exactly. I've seen a demo on backup/restore that worked, and on what I've seen back when I've been demonstrated, it worked.

                    Telling that's the recommended backup solution for XCP-ng is probably the power of marketing.

                    See https://docs.xcp-ng.org/project/ecosystem/#-vm-backup

                    It's not agentless, it requires to run something in the Dom0, IIRC.

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                    • R Offline
                      rustylh
                      last edited by

                      I am going to let things go for a week without VM backups via Vinchin. I have other website backups so I'm fine. However, does xcp-ng do coalesce on Sundays any other jobs that would fail with those extra leftover disks?

                      Also, I received a couple of emails regarding xoa trial. However, I tried it a long long time ago so I don't know if I can trial it again. Would xoa help look at things?

                      1 Reply Last reply Reply Quote 0
                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Let me know in private message your registered XOA trial email so I can extend it. From XOA, you should be able to watch what's going on. Even if in theory, an XOA free will be enough

                        R 1 Reply Last reply Reply Quote 0
                        • R Offline
                          rustylh @olivierlambert
                          last edited by

                          @olivierlambert 7cbf941b-caa7-400d-ac7d-a7a996b428cc-image.png

                          DanpD 1 Reply Last reply Reply Quote 0
                          • DanpD Offline
                            Danp Pro Support Team @rustylh
                            last edited by

                            @rustylh Did you follow the instructions to visit the page and a cept the self-signed certificates?

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                            • R Offline
                              rustylh
                              last edited by

                              Yes

                              DanpD 1 Reply Last reply Reply Quote 0
                              • DanpD Offline
                                Danp Pro Support Team @rustylh
                                last edited by

                                @rustylh Great! Are you now able to move beyond the error you posted above?

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                                • R Offline
                                  rustylh
                                  last edited by

                                  It just keeps looping now.
                                  42137d8e-6bc3-4d20-aec2-3f7508f05940-image.png

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                                  • R Offline
                                    rustylh
                                    last edited by

                                    I am just downloading the xva.
                                    Thank you

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                                    • R Offline
                                      rustylh
                                      last edited by

                                      I give up lol. Import the XVA "The attempt to load the VDI failed"

                                      R 1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        rustylh @rustylh
                                        last edited by

                                        Ok, so I have XOA up and running. Now anyone know what I do This SR has 34 VDIs to coalesce
                                        Just one example
                                        a685063b-20e9-4a18-a175-6fb006332663-image.png

                                        R 1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          rustylh @rustylh
                                          last edited by

                                          This snapshot has been purged of it's data. It only contains metadata and changed blocks.

                                          R 1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            rustylh @rustylh
                                            last edited by

                                            Any ideas if I can remove those? I appreciate the help!

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