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    Internal error: Not_found after Vinchin backup

    Scheduled Pinned Locked Moved XCP-ng
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Again, you should ask Vinchin, I have no idea what Vinchin does behind the scene. You should open a support case on their side so they can investigate 🙂

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      • R Offline
        rustylh
        last edited by

        Ok, thank you. Can you tell me what I need to do about the extra disks shown?

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          I have no idea since I don't know what Vinchin is doing with those disks.

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          • R Offline
            rustylh
            last edited by

            Ok. Well no more Vinchin. I will not be using that any longer. However, I am a little nervous as to what xcp-ng does on Sundays for garbage collection or coalescing on those disks. Do you think I will have further issues because of that? I apologize, I just want everything cleaned up and not use Vinchin for backups.
            Thank you

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              I don't mind if you use Vinchin, it's just that I cannot answer personally on "if it's normal" because I have no idea how the product works. Feel free to ask them, they might have an answer.

              Regarding the storage issue, it's hard to tell without any log or details you have found on your end.

              M 1 Reply Last reply Reply Quote 0
              • M Offline
                manilx @olivierlambert
                last edited by

                @olivierlambert Never heard of them so went to their site and what did I find:
                ScreenShot 2025-07-07 at 14.13.08.png
                ScreenShot 2025-07-07 at 14.13.18.png

                Recommended? By whom? Gives the impression by vates.
                And with the webinar below....

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                • R Offline
                  rustylh
                  last edited by

                  Oh wow. I read the recommended as well. But, no more. Are there specific logs I could post to have forum take a look at. Also, I received a couple of emails regarding xoa trial. However, I tried it a long long time ago so I don't know if I can trial it again. Would xoa help look at things?

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                  • R Offline
                    rustylh
                    last edited by

                    Also. I am going to let things go for a week without VM backups via Vinchin. I have other website backups so I 'm fine. However, does xcp-ng do coalesce on Sundays any other jobs that would fail with those extra leftover disks?

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                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      Yes, Vinchin is a working backup solution on top of XCP-ng, but I cannot tell what they are doing with it exactly. I've seen a demo on backup/restore that worked, and on what I've seen back when I've been demonstrated, it worked.

                      Telling that's the recommended backup solution for XCP-ng is probably the power of marketing.

                      See https://docs.xcp-ng.org/project/ecosystem/#-vm-backup

                      It's not agentless, it requires to run something in the Dom0, IIRC.

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                      • R Offline
                        rustylh
                        last edited by

                        I am going to let things go for a week without VM backups via Vinchin. I have other website backups so I'm fine. However, does xcp-ng do coalesce on Sundays any other jobs that would fail with those extra leftover disks?

                        Also, I received a couple of emails regarding xoa trial. However, I tried it a long long time ago so I don't know if I can trial it again. Would xoa help look at things?

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Let me know in private message your registered XOA trial email so I can extend it. From XOA, you should be able to watch what's going on. Even if in theory, an XOA free will be enough

                          R 1 Reply Last reply Reply Quote 0
                          • R Offline
                            rustylh @olivierlambert
                            last edited by

                            @olivierlambert 7cbf941b-caa7-400d-ac7d-a7a996b428cc-image.png

                            DanpD 1 Reply Last reply Reply Quote 0
                            • DanpD Offline
                              Danp Pro Support Team @rustylh
                              last edited by

                              @rustylh Did you follow the instructions to visit the page and a cept the self-signed certificates?

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                              • R Offline
                                rustylh
                                last edited by

                                Yes

                                DanpD 1 Reply Last reply Reply Quote 0
                                • DanpD Offline
                                  Danp Pro Support Team @rustylh
                                  last edited by

                                  @rustylh Great! Are you now able to move beyond the error you posted above?

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                                  • R Offline
                                    rustylh
                                    last edited by

                                    It just keeps looping now.
                                    42137d8e-6bc3-4d20-aec2-3f7508f05940-image.png

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                                    • R Offline
                                      rustylh
                                      last edited by

                                      I am just downloading the xva.
                                      Thank you

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                                      • R Offline
                                        rustylh
                                        last edited by

                                        I give up lol. Import the XVA "The attempt to load the VDI failed"

                                        R 1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          rustylh @rustylh
                                          last edited by

                                          Ok, so I have XOA up and running. Now anyone know what I do This SR has 34 VDIs to coalesce
                                          Just one example
                                          a685063b-20e9-4a18-a175-6fb006332663-image.png

                                          R 1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            rustylh @rustylh
                                            last edited by

                                            This snapshot has been purged of it's data. It only contains metadata and changed blocks.

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