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    Internal error: Not_found after Vinchin backup

    Scheduled Pinned Locked Moved XCP-ng
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    • R Offline
      rustylh @olivierlambert
      last edited by

      Ok, thank you. Now to figure out a solution besides stopping the full VM backups. Now seeing extra disks in storage. AttachedDISKS.png . I have no idea what to do.

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Again, you should ask Vinchin, I have no idea what Vinchin does behind the scene. You should open a support case on their side so they can investigate 🙂

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        • R Offline
          rustylh
          last edited by

          Ok, thank you. Can you tell me what I need to do about the extra disks shown?

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            I have no idea since I don't know what Vinchin is doing with those disks.

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            • R Offline
              rustylh
              last edited by

              Ok. Well no more Vinchin. I will not be using that any longer. However, I am a little nervous as to what xcp-ng does on Sundays for garbage collection or coalescing on those disks. Do you think I will have further issues because of that? I apologize, I just want everything cleaned up and not use Vinchin for backups.
              Thank you

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                I don't mind if you use Vinchin, it's just that I cannot answer personally on "if it's normal" because I have no idea how the product works. Feel free to ask them, they might have an answer.

                Regarding the storage issue, it's hard to tell without any log or details you have found on your end.

                M 1 Reply Last reply Reply Quote 0
                • M Offline
                  manilx @olivierlambert
                  last edited by

                  @olivierlambert Never heard of them so went to their site and what did I find:
                  ScreenShot 2025-07-07 at 14.13.08.png
                  ScreenShot 2025-07-07 at 14.13.18.png

                  Recommended? By whom? Gives the impression by vates.
                  And with the webinar below....

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                  • R Offline
                    rustylh
                    last edited by

                    Oh wow. I read the recommended as well. But, no more. Are there specific logs I could post to have forum take a look at. Also, I received a couple of emails regarding xoa trial. However, I tried it a long long time ago so I don't know if I can trial it again. Would xoa help look at things?

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                    • R Offline
                      rustylh
                      last edited by

                      Also. I am going to let things go for a week without VM backups via Vinchin. I have other website backups so I 'm fine. However, does xcp-ng do coalesce on Sundays any other jobs that would fail with those extra leftover disks?

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Yes, Vinchin is a working backup solution on top of XCP-ng, but I cannot tell what they are doing with it exactly. I've seen a demo on backup/restore that worked, and on what I've seen back when I've been demonstrated, it worked.

                        Telling that's the recommended backup solution for XCP-ng is probably the power of marketing.

                        See https://docs.xcp-ng.org/project/ecosystem/#-vm-backup

                        It's not agentless, it requires to run something in the Dom0, IIRC.

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                        • R Offline
                          rustylh
                          last edited by

                          I am going to let things go for a week without VM backups via Vinchin. I have other website backups so I'm fine. However, does xcp-ng do coalesce on Sundays any other jobs that would fail with those extra leftover disks?

                          Also, I received a couple of emails regarding xoa trial. However, I tried it a long long time ago so I don't know if I can trial it again. Would xoa help look at things?

                          1 Reply Last reply Reply Quote 0
                          • olivierlambertO Offline
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            Let me know in private message your registered XOA trial email so I can extend it. From XOA, you should be able to watch what's going on. Even if in theory, an XOA free will be enough

                            R 1 Reply Last reply Reply Quote 0
                            • R Offline
                              rustylh @olivierlambert
                              last edited by

                              @olivierlambert 7cbf941b-caa7-400d-ac7d-a7a996b428cc-image.png

                              DanpD 1 Reply Last reply Reply Quote 0
                              • DanpD Offline
                                Danp Pro Support Team @rustylh
                                last edited by

                                @rustylh Did you follow the instructions to visit the page and a cept the self-signed certificates?

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                                • R Offline
                                  rustylh
                                  last edited by

                                  Yes

                                  DanpD 1 Reply Last reply Reply Quote 0
                                  • DanpD Offline
                                    Danp Pro Support Team @rustylh
                                    last edited by

                                    @rustylh Great! Are you now able to move beyond the error you posted above?

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                                    • R Offline
                                      rustylh
                                      last edited by

                                      It just keeps looping now.
                                      42137d8e-6bc3-4d20-aec2-3f7508f05940-image.png

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                                      • R Offline
                                        rustylh
                                        last edited by

                                        I am just downloading the xva.
                                        Thank you

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                                        • R Offline
                                          rustylh
                                          last edited by

                                          I give up lol. Import the XVA "The attempt to load the VDI failed"

                                          R 1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            rustylh @rustylh
                                            last edited by

                                            Ok, so I have XOA up and running. Now anyone know what I do This SR has 34 VDIs to coalesce
                                            Just one example
                                            a685063b-20e9-4a18-a175-6fb006332663-image.png

                                            R 1 Reply Last reply Reply Quote 0
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