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    backup mail report says INTERRUPTED but it's not ?

    Scheduled Pinned Locked Moved Backup
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    • P Offline
      Pilow @Bastien Nollet
      last edited by

      @Bastien-Nollet another good day

      I think i'll swap to feedback if problem is back than problem is not here anymore 😃

      6f10060d-d9fb-4a06-8129-3545e05205e4-image.png

      on your side to find something sexier than delay ^^' but it seems to be a race condition

      Bastien NolletB 1 Reply Last reply Reply Quote 0
      • Bastien NolletB Offline
        Bastien Nollet Vates 🪐 XO Team @Pilow
        last edited by

        Hi @Pilow,

        Thanks again for the feedback, I think now we have enough data to be sure it's indeed a race condition.

        We noticed that the log you sent earlier in this topic is a backup job using a proxy. Could you tell if the backup jobs that ended up with a wrong status in the report were all using a proxy, or not all of them?

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        • P Offline
          Pilow @Bastien Nollet
          last edited by

          @Bastien-Nollet 100% of our backup jobs are done by proxy
          we offload that of main XOA that is purely for administration/management

          Bastien NolletB 1 Reply Last reply Reply Quote 1
          • Bastien NolletB Offline
            Bastien Nollet Vates 🪐 XO Team @Pilow
            last edited by

            Hi @Pilow,

            I've done some more testing and looked at the code, and I wasn't able to reproduce this behaviour once. It's also unclear to me why it can happen.

            We may just add the delay as you did, but 10s is probably too long. Could you try to replace it by a 1s delay instead, and tell us if it's enough?

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            • P Offline
              Pilow @Bastien Nollet
              last edited by

              @Bastien-Nollet okay i'll do that tonight and will report back

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              • P Offline
                Pilow @Pilow
                last edited by

                26 backups in a row without interruption, spanning 2 days
                And i'm on the 1 second fix

                guess it is enough...

                @Bastien-Nollet said in backup mail report says INTERRUPTED but it's not ?:

                I've done some more testing and looked at the code, and I wasn't able to reproduce this behaviour once. It's also unclear to me why it can happen.

                I didn't tell but my Remotes are S3 Remotes... could it be because of that ?

                Bastien NolletB 1 Reply Last reply Reply Quote 1
                • Bastien NolletB Offline
                  Bastien Nollet Vates 🪐 XO Team @Pilow
                  last edited by Bastien Nollet

                  Thanks again @Pilow

                  I don't think the remotes being S3 changes something here.

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                  • P Offline
                    Pilow @Bastien Nollet
                    last edited by

                    @Bastien-Nollet oopsy.

                    sadly, INTERRUPTED is back....

                    this is what I see in the backup report (a backup job of 12VMs to same S3 remote, only 1 interrupted...)
                    2e1d522d-a24f-4199-b974-6f55cc968b3c-image.png

                    71865e81-dc63-4db8-892d-65b3562a6ecc-image.png

                    backup JOB in XOA is all green :
                    03abdc57-a761-48d8-8792-0de26dc0f926-{54BD11D9-3000-47FA-A097-8BD0FC6B8AC9}.png

                    621c5379-13a5-4966-af10-3cc37ccf20e0-{0406BF7F-B18D-41E8-AD2A-587E6D4AFCC1}.png

                    Bastien NolletB 1 Reply Last reply Reply Quote 0
                    • Bastien NolletB Offline
                      Bastien Nollet Vates 🪐 XO Team @Pilow
                      last edited by

                      Ok so 1s is slightly not enough, thanks for the update.

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                      • P Offline
                        Pilow @Bastien Nollet
                        last edited by

                        @Bastien-Nollet another interrupted today.
                        I'll add one second by one second till I see it disappear.

                        just modified to 2s delay.

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