VDI_IO_ERROR(Device I/O errors) when you run scheduled backup

[olivierlambert]

Device I/O error isn't a good sign. Check dmesg and the disk health.

[rauly94]

@olivierlambert sorry to ask, but where should I do this at?

[AtaxyaNetwork]

@rauly94 Hi !

You can type "dmesg" directly in your host.
You can check your disk's health with the command "smartctl", directly on the host too

[rauly94]

@olivierlambert said in VDI_IO_ERROR(Device I/O errors) when you run scheduled backup:

dmesg

that's what i got. I'm I doing it correctly.

The issue is happening on 1 VM. i tried doing a copy of the same vm and same error. just FYI

[rauly94]

@rauly94 @AtaxyaNetwork

[rauly94]

@rauly94 Hello everyone.
Anyone can help me on this issue. Now it started happening on 2 vm's instead of 1 vm. It is happening on the backup replication.

Error: VDI_IO_ERROR(Device I/O errors)This is a XenServer/XCP-ng error
Start: Jul 5, 2023, 09:03:18 AM
End: Jul 5, 2023, 09:44:46 AM
Duration: 41 minutes
Error: VDI_IO_ERROR(Device I/O errors)This is a XenServer/XCP-ng error

Start: Jul 5, 2023, 09:03:09 AM
End: Jul 5, 2023, 09:45:12 AM
Duration: 42 minutes
Error: VDI_IO_ERROR(Device I/O errors)This is a XenServer/XCP-ng error
Type: delta