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    increase 24 hour timeout-limit on backup/copy

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    • onurO Offline
      onur @olivierlambert
      last edited by

      @olivierlambert said in increase 24 hour timeout-limit on backup/copy:

      You are welcome 🙂 Our docs (XO and XCP-ng) are in a relatively good shape now, so that should be the first step when you search something!

      And if it's not there, you can easily contribute to add it!

      sure I will try to contribute and I did not expect the documentation was this great. Cheers!

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      • mauzillaM Offline
        mauzilla
        last edited by

        Just another reason why XCP / XO is the best! Just ran into this exact same issue and boom, you guys have it sorted 🙂

        1 question, must the XAPI change be setup on both hosts (so the sending and receiving server)?

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Yes, if it takes more than 24h to export, it will take more than 24h to import and you'll have the same issue 🙂

          mauzillaM 1 Reply Last reply Reply Quote 0
          • mauzillaM Offline
            mauzilla @olivierlambert
            last edited by olivierlambert

            @olivierlambert Alright I created the conf file described here:

            https://xcp-ng.org/docs/api.html#_24h-task-timeout

            I then did a xe-toolstack-restart (which I assume is needed to updated the configuration). Restart had no errors, said "done" - but the toolstack isnt coming online, when I try and reconnect I get a connection refused, and accessing the host (https://10.1.3.8) also returns connection refused.

            I then deleted the file created, and restarted the toolstack again:

            [15:38 jerry xapi.conf.d]# xe-toolstack-restart
            Executing xe-toolstack-restart
            done.
            [15:38 jerry xapi.conf.d]#
            

            Nothing appears give an indication that something is broken. Is there a log somewhere I can have a look at to see what error may have occurred?

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              It might be an unrelated bug 🤔 Can you create a ticket so we can take a look remotely?

              mauzillaM 1 Reply Last reply Reply Quote 0
              • mauzillaM Offline
                mauzilla @olivierlambert
                last edited by

                @olivierlambert strange one, thank you Olivier, I created a ticket 7714072

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                • mauzillaM Offline
                  mauzilla
                  last edited by

                  You guys are absolute rockstarts! Yannick connected and was able to resolve the issue, thank you again for all of your hard work!

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    \o/ Now you should be able to configure and enjoy a larger timeout on both sides 🙂

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                    • S Offline
                      sumansaha @olivierlambert
                      last edited by

                      @olivierlambert I've changed the value to 72 hours in source XCP-NG but it doesn't work at all.

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Hi,

                        Without anything more "it doesn't work", it's hard to help you. Please provide more information.

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                        • S Offline
                          sumansaha @olivierlambert
                          last edited by

                          @olivierlambert ![alt text](Screenshot 2023-06-27 at 1.11.18 PM.png Screenshot 2023-06-27 at 1.09.30 PM.png image url)

                          I'm sending the XCP-NG(Source) VM backup to another XCP-NG(Destination) storage using XOA. I've changed the value of pending_task_timeout to 72 hours in source XCP-NG. Still the backup ended just after 24 hours.

                          florentF 1 Reply Last reply Reply Quote 0
                          • florentF Offline
                            florent Vates 🪐 XO Team @sumansaha
                            last edited by

                            @sumansaha hi,

                            can you post the backup log ? It the json file you can obtain by clicking on the bottom facing arrow here :
                            bc639431-fe91-4d90-b51f-ad797c8a22e3-image.png

                            S 1 Reply Last reply Reply Quote 0
                            • S Offline
                              sumansaha @florent
                              last edited by

                              @florent 2023-06-25T18_30_22.009Z - backup NG.txt

                              the log file is attached according to your requirement.

                              florentF 1 Reply Last reply Reply Quote 0
                              • florentF Offline
                                florent Vates 🪐 XO Team @sumansaha
                                last edited by florent

                                @sumansaha is your XO up to date ? I see date in 2020 in the logs

                                also, you can try NBD (enable it in the network used by the backups); it's not a xapi task and won't be killed by the xapi , but you won't have a progres bar on the tasks

                                S 1 Reply Last reply Reply Quote 0
                                • S Offline
                                  sumansaha @florent
                                  last edited by

                                  @florent XO is not updated.
                                  I was seeing progress when the backup process was running. 96% was completed . It has dropped on that status.
                                  How I can enable NBD.

                                  florentF olivierlambertO 2 Replies Last reply Reply Quote 0
                                  • florentF Offline
                                    florent Vates 🪐 XO Team @sumansaha
                                    last edited by

                                    @sumansaha you'll need an up to date XO

                                    then you go to pool -> network and there is a drop down menu to enable NDB
                                    3ed39b73-66f9-4e4b-8463-969f1cfe21ea-image.png

                                    (an older xo does not cause this issue, but gives us more tools to help)

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                                    • olivierlambertO Offline
                                      olivierlambert Vates 🪐 Co-Founder CEO @sumansaha
                                      last edited by

                                      @sumansaha If you XO is not up to date, you can't ask for assistance. You always MUST be sure to get XO on latest commit before reporting an issue 🙂

                                      That's written in our doc: https://xen-orchestra.com/docs/community.html#report-a-bug

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                                      • S Offline
                                        sumansaha @olivierlambert
                                        last edited by

                                        @olivierlambert Aha That make sense. Let me update my XO.

                                        S 1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          sumansaha @sumansaha
                                          last edited by

                                          @sumansaha BTW , The issue was fix with a workaround. I've used another XOA where the interface was 1Gbps, Source XCP-NG--->XOA---> Destination SR all were 1Gbps . In that case transfer time has significantly dropped to 5 hours. For continuous replication, from source data stream come to XOA at first and then to the destination.Here I had a misconception , I was thinking backup data directly send to destination from Source XCP-NG.Thanks everyone for your help always.

                                          florentF 1 Reply Last reply Reply Quote 0
                                          • florentF Offline
                                            florent Vates 🪐 XO Team @sumansaha
                                            last edited by

                                            @sumansaha that is a good news

                                            yes, the replication go through the XO VM, the faster the link the better the performances

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