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    increase 24 hour timeout-limit on backup/copy

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    • olivierlambertO Online
      olivierlambert Vates πŸͺ Co-Founder CEO
      last edited by

      You are welcome πŸ™‚ Our docs (XO and XCP-ng) are in a relatively good shape now, so that should be the first step when you search something!

      And if it's not there, you can easily contribute to add it!

      onurO 1 Reply Last reply Reply Quote 1
      • onurO Offline
        onur @olivierlambert
        last edited by

        @olivierlambert said in increase 24 hour timeout-limit on backup/copy:

        You are welcome πŸ™‚ Our docs (XO and XCP-ng) are in a relatively good shape now, so that should be the first step when you search something!

        And if it's not there, you can easily contribute to add it!

        sure I will try to contribute and I did not expect the documentation was this great. Cheers!

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        • DanpD Danp referenced this topic on
        • mauzillaM Offline
          mauzilla
          last edited by

          Just another reason why XCP / XO is the best! Just ran into this exact same issue and boom, you guys have it sorted πŸ™‚

          1 question, must the XAPI change be setup on both hosts (so the sending and receiving server)?

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          • olivierlambertO Online
            olivierlambert Vates πŸͺ Co-Founder CEO
            last edited by

            Yes, if it takes more than 24h to export, it will take more than 24h to import and you'll have the same issue πŸ™‚

            mauzillaM 1 Reply Last reply Reply Quote 0
            • mauzillaM Offline
              mauzilla @olivierlambert
              last edited by olivierlambert

              @olivierlambert Alright I created the conf file described here:

              https://xcp-ng.org/docs/api.html#_24h-task-timeout

              I then did a xe-toolstack-restart (which I assume is needed to updated the configuration). Restart had no errors, said "done" - but the toolstack isnt coming online, when I try and reconnect I get a connection refused, and accessing the host (https://10.1.3.8) also returns connection refused.

              I then deleted the file created, and restarted the toolstack again:

              [15:38 jerry xapi.conf.d]# xe-toolstack-restart
              Executing xe-toolstack-restart
              done.
              [15:38 jerry xapi.conf.d]#
              

              Nothing appears give an indication that something is broken. Is there a log somewhere I can have a look at to see what error may have occurred?

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              • olivierlambertO Online
                olivierlambert Vates πŸͺ Co-Founder CEO
                last edited by

                It might be an unrelated bug πŸ€” Can you create a ticket so we can take a look remotely?

                mauzillaM 1 Reply Last reply Reply Quote 0
                • mauzillaM Offline
                  mauzilla @olivierlambert
                  last edited by

                  @olivierlambert strange one, thank you Olivier, I created a ticket 7714072

                  1 Reply Last reply Reply Quote 1
                  • mauzillaM Offline
                    mauzilla
                    last edited by

                    You guys are absolute rockstarts! Yannick connected and was able to resolve the issue, thank you again for all of your hard work!

                    1 Reply Last reply Reply Quote 1
                    • olivierlambertO Online
                      olivierlambert Vates πŸͺ Co-Founder CEO
                      last edited by

                      \o/ Now you should be able to configure and enjoy a larger timeout on both sides πŸ™‚

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                      • S Offline
                        sumansaha @olivierlambert
                        last edited by

                        @olivierlambert I've changed the value to 72 hours in source XCP-NG but it doesn't work at all.

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                        • olivierlambertO Online
                          olivierlambert Vates πŸͺ Co-Founder CEO
                          last edited by

                          Hi,

                          Without anything more "it doesn't work", it's hard to help you. Please provide more information.

                          S 1 Reply Last reply Reply Quote 0
                          • S Offline
                            sumansaha @olivierlambert
                            last edited by

                            @olivierlambert ![alt text](Screenshot 2023-06-27 at 1.11.18 PM.png Screenshot 2023-06-27 at 1.09.30 PM.png image url)

                            I'm sending the XCP-NG(Source) VM backup to another XCP-NG(Destination) storage using XOA. I've changed the value of pending_task_timeout to 72 hours in source XCP-NG. Still the backup ended just after 24 hours.

                            florentF 1 Reply Last reply Reply Quote 0
                            • florentF Offline
                              florent Vates πŸͺ XO Team @sumansaha
                              last edited by

                              @sumansaha hi,

                              can you post the backup log ? It the json file you can obtain by clicking on the bottom facing arrow here :
                              bc639431-fe91-4d90-b51f-ad797c8a22e3-image.png

                              S 1 Reply Last reply Reply Quote 0
                              • S Offline
                                sumansaha @florent
                                last edited by

                                @florent 2023-06-25T18_30_22.009Z - backup NG.txt

                                the log file is attached according to your requirement.

                                florentF 1 Reply Last reply Reply Quote 0
                                • florentF Offline
                                  florent Vates πŸͺ XO Team @sumansaha
                                  last edited by florent

                                  @sumansaha is your XO up to date ? I see date in 2020 in the logs

                                  also, you can try NBD (enable it in the network used by the backups); it's not a xapi task and won't be killed by the xapi , but you won't have a progres bar on the tasks

                                  S 1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    sumansaha @florent
                                    last edited by

                                    @florent XO is not updated.
                                    I was seeing progress when the backup process was running. 96% was completed . It has dropped on that status.
                                    How I can enable NBD.

                                    florentF olivierlambertO 2 Replies Last reply Reply Quote 0
                                    • florentF Offline
                                      florent Vates πŸͺ XO Team @sumansaha
                                      last edited by

                                      @sumansaha you'll need an up to date XO

                                      then you go to pool -> network and there is a drop down menu to enable NDB
                                      3ed39b73-66f9-4e4b-8463-969f1cfe21ea-image.png

                                      (an older xo does not cause this issue, but gives us more tools to help)

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                                      • olivierlambertO Online
                                        olivierlambert Vates πŸͺ Co-Founder CEO @sumansaha
                                        last edited by

                                        @sumansaha If you XO is not up to date, you can't ask for assistance. You always MUST be sure to get XO on latest commit before reporting an issue πŸ™‚

                                        That's written in our doc: https://xen-orchestra.com/docs/community.html#report-a-bug

                                        S 1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          sumansaha @olivierlambert
                                          last edited by

                                          @olivierlambert Aha That make sense. Let me update my XO.

                                          S 1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            sumansaha @sumansaha
                                            last edited by

                                            @sumansaha BTW , The issue was fix with a workaround. I've used another XOA where the interface was 1Gbps, Source XCP-NG--->XOA---> Destination SR all were 1Gbps . In that case transfer time has significantly dropped to 5 hours. For continuous replication, from source data stream come to XOA at first and then to the destination.Here I had a misconception , I was thinking backup data directly send to destination from Source XCP-NG.Thanks everyone for your help always.

                                            florentF 1 Reply Last reply Reply Quote 0
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