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    increase 24 hour timeout-limit on backup/copy

    Scheduled Pinned Locked Moved Solved Xen Orchestra
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    • mauzillaM Offline
      mauzilla @olivierlambert
      last edited by

      @olivierlambert strange one, thank you Olivier, I created a ticket 7714072

      1 Reply Last reply Reply Quote 1
      • mauzillaM Offline
        mauzilla
        last edited by

        You guys are absolute rockstarts! Yannick connected and was able to resolve the issue, thank you again for all of your hard work!

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          \o/ Now you should be able to configure and enjoy a larger timeout on both sides 🙂

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          • S Offline
            sumansaha @olivierlambert
            last edited by

            @olivierlambert I've changed the value to 72 hours in source XCP-NG but it doesn't work at all.

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Hi,

              Without anything more "it doesn't work", it's hard to help you. Please provide more information.

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              • S Offline
                sumansaha @olivierlambert
                last edited by

                @olivierlambert ![alt text](Screenshot 2023-06-27 at 1.11.18 PM.png Screenshot 2023-06-27 at 1.09.30 PM.png image url)

                I'm sending the XCP-NG(Source) VM backup to another XCP-NG(Destination) storage using XOA. I've changed the value of pending_task_timeout to 72 hours in source XCP-NG. Still the backup ended just after 24 hours.

                florentF 1 Reply Last reply Reply Quote 0
                • florentF Offline
                  florent Vates 🪐 XO Team @sumansaha
                  last edited by

                  @sumansaha hi,

                  can you post the backup log ? It the json file you can obtain by clicking on the bottom facing arrow here :
                  bc639431-fe91-4d90-b51f-ad797c8a22e3-image.png

                  S 1 Reply Last reply Reply Quote 0
                  • S Offline
                    sumansaha @florent
                    last edited by

                    @florent 2023-06-25T18_30_22.009Z - backup NG.txt

                    the log file is attached according to your requirement.

                    florentF 1 Reply Last reply Reply Quote 0
                    • florentF Offline
                      florent Vates 🪐 XO Team @sumansaha
                      last edited by florent

                      @sumansaha is your XO up to date ? I see date in 2020 in the logs

                      also, you can try NBD (enable it in the network used by the backups); it's not a xapi task and won't be killed by the xapi , but you won't have a progres bar on the tasks

                      S 1 Reply Last reply Reply Quote 0
                      • S Offline
                        sumansaha @florent
                        last edited by

                        @florent XO is not updated.
                        I was seeing progress when the backup process was running. 96% was completed . It has dropped on that status.
                        How I can enable NBD.

                        florentF olivierlambertO 2 Replies Last reply Reply Quote 0
                        • florentF Offline
                          florent Vates 🪐 XO Team @sumansaha
                          last edited by

                          @sumansaha you'll need an up to date XO

                          then you go to pool -> network and there is a drop down menu to enable NDB
                          3ed39b73-66f9-4e4b-8463-969f1cfe21ea-image.png

                          (an older xo does not cause this issue, but gives us more tools to help)

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                          • olivierlambertO Offline
                            olivierlambert Vates 🪐 Co-Founder CEO @sumansaha
                            last edited by

                            @sumansaha If you XO is not up to date, you can't ask for assistance. You always MUST be sure to get XO on latest commit before reporting an issue 🙂

                            That's written in our doc: https://xen-orchestra.com/docs/community.html#report-a-bug

                            S 1 Reply Last reply Reply Quote 0
                            • S Offline
                              sumansaha @olivierlambert
                              last edited by

                              @olivierlambert Aha That make sense. Let me update my XO.

                              S 1 Reply Last reply Reply Quote 0
                              • S Offline
                                sumansaha @sumansaha
                                last edited by

                                @sumansaha BTW , The issue was fix with a workaround. I've used another XOA where the interface was 1Gbps, Source XCP-NG--->XOA---> Destination SR all were 1Gbps . In that case transfer time has significantly dropped to 5 hours. For continuous replication, from source data stream come to XOA at first and then to the destination.Here I had a misconception , I was thinking backup data directly send to destination from Source XCP-NG.Thanks everyone for your help always.

                                florentF 1 Reply Last reply Reply Quote 0
                                • florentF Offline
                                  florent Vates 🪐 XO Team @sumansaha
                                  last edited by

                                  @sumansaha that is a good news

                                  yes, the replication go through the XO VM, the faster the link the better the performances

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