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    Delta backup fails on SMB remote

    Scheduled Pinned Locked Moved Unsolved Xen Orchestra
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    • J Offline
      johnarvid
      last edited by

      @olivierlambert Do you mean from xcp-ng?
      ls: cannot access .... No such file or directory
      There is no xo-server folder in /run/

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Does it ring any bell @julien-f ?

        julien-fJ 1 Reply Last reply Reply Quote 0
        • julien-fJ Offline
          julien-f Vates 🪐 Co-Founder XO Team @olivierlambert
          last edited by

          Maybe your remote is not mounted, you can try to disable/enable the remote.

          J 1 Reply Last reply Reply Quote 0
          • J Offline
            johnarvid @julien-f
            last edited by

            @julien-f Do you mean that the remote is not mounted when a normal backup completes successfully but a Delta backup fails?
            How can I go forward?

            julien-fJ 1 Reply Last reply Reply Quote 0
            • julien-fJ Offline
              julien-f Vates 🪐 Co-Founder XO Team @johnarvid
              last edited by

              @johnarvid I was answering the ls problem, not the initial message of the thread 🙂

              Backup issues should be self correcting, does the next run not fix the situation for you?

              If not, you can take a look at the integrity of your backup files: https://xcp-ng.org/forum/topic/2994/check-backup-integrity/5

              J 1 Reply Last reply Reply Quote 0
              • J Offline
                johnarvid @julien-f
                last edited by

                @julien-f Ok, understand:)
                I missunderstood @olivierlambert "From XO" description. I ran that command from the xcp-ng server, and not from the XO server.

                I ran it now and the ls command is successfull.

                A next run does not fix the situasion.

                vhd-cli check returns OK.
                Do you want me to run the xo-backups clean-vms also?

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                • D Offline
                  DeOccultist @johnarvid
                  last edited by

                  @johnarvid That error looks like the error that I've been getting... https://xcp-ng.org/forum/topic/4353/delta-backup-failed-invalid-argument

                  I've switched back to full backups for now.
                  I'm still investigating and troubleshooting though so no solutions yet...

                  J 1 Reply Last reply Reply Quote 1
                  • J Offline
                    johnarvid @DeOccultist
                    last edited by

                    @deoccultist Thanks for the reply.
                    I have tried all the steps that @julien-f suggested to you in the last post in your topic.
                    Guess I have to wait until they have something new I should try.

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                    • J Offline
                      johnarvid
                      last edited by

                      I have tested with a clean install of xcp-ng with the latest patches. (Just to make sure it was nothing there causing a problem)
                      But the issue is still there.

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                      • J Offline
                        johnarvid
                        last edited by

                        I can add information that using a share on windows 10 as remote causes this error.
                        But using samba on linux with this config is ok:

                        [global]
                          workgroup = BERG
                          server string = ember
                          security = user
                          guest ok = no
                          map to guest = Bad Password
                          log file = /var/log/samba/%m.log
                          max log size = 50
                          printcap name = /dev/null
                          load printers = no
                          min protocol = SMB2
                          ntlm auth = yes
                        
                        [localNetwork]
                          comment = Local Network Storage
                          path = /mnt/storage/localNetwork
                          browsable = yes
                          read only = no
                          guest ok = no
                          valid users = local,john-arvid
                          force group = samba
                          force user = local
                        
                        
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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          So could it be permission related on Windows share? 🤔

                          D 1 Reply Last reply Reply Quote 0
                          • D Offline
                            DeOccultist @olivierlambert
                            last edited by

                            @olivierlambert I don't think it's a permission error since the same Windows Server 2019 SMB share works fine with full back ups.

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              That's because delta is using temporary files named with a dot first. Maybe something causing a problem on your share?

                              V 1 Reply Last reply Reply Quote 0
                              • V Offline
                                vbits @olivierlambert
                                last edited by

                                @olivierlambert Hi, sorry for writing here but I didn't want to open a topic just out of curiosity/doubt.
                                I have been reading the backup documentation in XOA and it says that they don't advise backups with SMB if the VMs are bigger than 50GB. Why?
                                I have configured 2 different backups and I noticed that with SMB is much faster than with NFS... how is it possible? but in the end as you say that it is not recommended I have left the NFS.

                                0c3665fa-1cf9-412b-892b-dd26139aeee3-image.png

                                DarkbeldinD 1 Reply Last reply Reply Quote 1
                                • DarkbeldinD Offline
                                  Darkbeldin Vates 🪐 Pro Support Team @vbits
                                  last edited by Darkbeldin

                                  @vbits Hi,
                                  Mostly because NFS offer better speed than SMB with small and medium files, but depending on the storage type SMB can be necessary, for your test result difficult to say it's a full backup personally I have this kind of speed with NFS:
                                  ba99ac6c-4cb7-4741-851b-f26933e010b6-image.png
                                  What's the appliance behind your remote?

                                  V 1 Reply Last reply Reply Quote 0
                                  • V Offline
                                    vbits @Darkbeldin
                                    last edited by

                                    @Darkbeldin I did a lot of tests months ago, changed the NFS from 3 to 4.1 as well and never managed to match the speed of SMB.

                                    "What's the appliance behind your remote?"
                                    I'm sorry, but I don't understand the question...
                                    you mean what kind of external Storage for backups? truenas on a NexentaStor SC216.

                                    DarkbeldinD 1 Reply Last reply Reply Quote 0
                                    • DarkbeldinD Offline
                                      Darkbeldin Vates 🪐 Pro Support Team @vbits
                                      last edited by

                                      @vbits said in Delta backup fails on SMB remote:

                                      NexentaStor SC216

                                      Yes that was the question 😉 If you have better speed with SMB stay with it NFS should be better in theory but sometime you have to go with real world reality.

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