XenOrchestra not showing VM Disks on Pool (on single Server working) - XCP-ng Center is showing them

[Pilow]

if you have other SRs, migrating VDIs/VMs is known to correct the "visual issue"

the bug just populates a metadata of the VDI making XOA Web UI believe it's a snapshot, and it is not...

a dev told us in another thread they are on it, but it will be a two phase remediation I believe, correcting the bug so that it doesn't reproduce and a way to script out this metadata on impacted VDIs

this is only guesses

[AlexD2006]

@Pilow
@acebmxer

Thanx for your replies.
And sorry, i havent seen your first reply between my last posts with the link to your existing Thread.

So, i think this is some kind of a bigger thing.
Will handle with care, but i have to leave for today.
Maybe i have time to test the snapshot and revert workarounds on the weekend.
But these are all production VMs.
Have to coordinate.
I have 2 NFS-SRs in the Pool.
Will try to migrate VMs from one to the other and see if this helps.

Kind Regards and thx again
Alex

[conitrade-as]

Same problem here. But I noticed it only appears with the latest updates from XCP-ng 8.3. The log file shows me the following packages were updated / installed on my host:

May 07 19:44:54 Updated: xen-libs-4.17.6-6.2.xcpng8.3.x86_64
May 07 19:44:54 Updated: gnutls-3.3.29-10.2.xcpng8.3.x86_64
May 07 19:44:54 Updated: 1:net-snmp-libs-5.9.3-8.2.xcpng8.3.x86_64
May 07 19:44:54 Updated: ipmitool-1.8.19-11.2.xcpng8.3.x86_64
May 07 19:44:54 Updated: openssh-9.8p1-1.2.3.xcpng8.3.x86_64
May 07 19:44:54 Updated: openssh-clients-9.8p1-1.2.3.xcpng8.3.x86_64
May 07 19:44:54 Updated: openssh-server-9.8p1-1.2.3.xcpng8.3.x86_64
May 07 19:44:54 Updated: 1:net-snmp-agent-libs-5.9.3-8.2.xcpng8.3.x86_64
May 07 19:44:55 Updated: 1:net-snmp-5.9.3-8.2.xcpng8.3.x86_64
May 07 19:44:55 Updated: blktap-3.55.5-6.7.xcpng8.3.x86_64
May 07 19:44:55 Updated: message-switch-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:44:55 Updated: xcp-ng-xapi-plugins-1.16.0-1.xcpng8.3.noarch
May 07 19:44:55 Updated: xen-hypervisor-4.17.6-6.2.xcpng8.3.x86_64
May 07 19:44:55 Updated: xen-dom0-libs-4.17.6-6.2.xcpng8.3.x86_64
May 07 19:44:56 Updated: vhd-tool-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:44:56 Updated: squeezed-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:44:56 Updated: xen-tools-4.17.6-6.2.xcpng8.3.x86_64
May 07 19:44:56 Updated: xen-dom0-tools-4.17.6-6.2.xcpng8.3.x86_64
May 07 19:44:57 Updated: xcp-rrdd-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:44:57 Updated: xapi-tests-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:44:57 Updated: xo-lite-0.20.0-1.xcpng8.3.noarch
May 07 19:44:57 Updated: wsproxy-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:44:58 Updated: xapi-storage-script-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:44:58 Updated: xcp-networkd-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:44:59 Updated: forkexecd-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:44:59 Updated: sm-cli-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:44:59 Updated: xapi-rrd2csv-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:45:00 Updated: rrdd-plugins-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:45:01 Updated: xapi-nbd-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:45:01 Updated: sm-fairlock-3.2.12-17.8.xcpng8.3.x86_64
May 07 19:45:01 Updated: sm-3.2.12-17.8.xcpng8.3.x86_64
May 07 19:45:01 Updated: xenopsd-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:45:01 Updated: xenopsd-cli-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:45:02 Updated: xenopsd-xc-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:45:05 Updated: xcp-ng-pv-tools-8.3-17.xcpng8.3.noarch
May 07 19:45:05 Installed: 3:traceroute-2.1.5-2.xcpng8.3.x86_64
May 07 19:45:05 Updated: xapi-xe-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:45:05 Updated: qcow-stream-tool-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:45:08 Updated: xapi-core-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:45:08 Updated: xcp-ng-deps-8.3-14.noarch
May 07 19:45:08 Updated: gnutls-utils-3.3.29-10.2.xcpng8.3.x86_64
May 07 19:45:08 Updated: gnutls-devel-3.3.29-10.2.xcpng8.3.x86_64
May 07 19:45:09 Updated: varstored-guard-26.1.3-1.10.xcpng8.3.x86_64
May 07 19:45:12 Updated: kernel-4.19.19-8.0.46.2.xcpng8.3.x86_64

So I guess one of these packages could be the culprit?

[conitrade-as]

Another interesting observation. On a VM where we took a snapshot today (post Windows Update install) and deleted an older snapshot, the disk shows up (both v5 and v6).

[conitrade-as]

Dug a little deeper. For a VM where the disks are not shown the following XO API call fails:

/rest/v0/vms/a519e879-3971-9210-51b6-7df14336e7b7/vdis
{
  "error": "no such VDI ac37700d-3157-4df7-b8e8-e1799a994591",
  "data": {
    "id": "ac37700d-3157-4df7-b8e8-e1799a994591",
    "type": [
      "VDI"
    ]
  }
}

Also the VDI cannot be retrieved over the XO API:

/rest/v0/vms/a519e879-3971-9210-51b6-7df14336e7b7
...
 "$VBDs": [
    "4ea8a3cd-0d1b-dc60-4d9c-fd70e060f06c",
    "9f4ca686-9fc2-35a9-c3e9-c871c9f68aba"
  ],
...

/rest/v0/vbds/9f4ca686-9fc2-35a9-c3e9-c871c9f68aba
{
  "type": "VBD",
  "attached": false,
  "bootable": false,
  "device": "xvda",
  "is_cd_drive": false,
  "position": "0",
  "read_only": false,
  "VDI": "ac37700d-3157-4df7-b8e8-e1799a994591",
  "VM": "a519e879-3971-9210-51b6-7df14336e7b7",
  "id": "9f4ca686-9fc2-35a9-c3e9-c871c9f68aba",
  "uuid": "9f4ca686-9fc2-35a9-c3e9-c871c9f68aba",
  "$pool": "93d361b7-f549-53b7-a3aa-c9695bf0abe4",
  "$poolId": "93d361b7-f549-53b7-a3aa-c9695bf0abe4",
  "_xapiRef": "OpaqueRef:1d424d94-f540-2eb4-9e52-2a9b21ec0a19"
}

/rest/v0/vdis/ac37700d-3157-4df7-b8e8-e1799a994591
{
  "error": "no such VDI ac37700d-3157-4df7-b8e8-e1799a994591",
  "data": {
    "id": "ac37700d-3157-4df7-b8e8-e1799a994591",
    "type": "VDI"
  }
}

However the VDI can be listed using the xe cli:

$ xe vm-list uuid=a519e879-3971-9210-51b6-7df14336e7b7
uuid ( RO)           : a519e879-3971-9210-51b6-7df14336e7b7
     name-label ( RW): XXX
    power-state ( RO): halted

$ xe vbd-list vm-uuid=a519e879-3971-9210-51b6-7df14336e7b7
uuid ( RO)             : 4ea8a3cd-0d1b-dc60-4d9c-fd70e060f06c
          vm-uuid ( RO): a519e879-3971-9210-51b6-7df14336e7b7
    vm-name-label ( RO): XXX
         vdi-uuid ( RO): <not in database>
            empty ( RO): true
           device ( RO): xvdd


uuid ( RO)             : 9f4ca686-9fc2-35a9-c3e9-c871c9f68aba
          vm-uuid ( RO): a519e879-3971-9210-51b6-7df14336e7b7
    vm-name-label ( RO): XXX
         vdi-uuid ( RO): ac37700d-3157-4df7-b8e8-e1799a994591
            empty ( RO): false
           device ( RO): xvda

$ xe vdi-list uuid=ac37700d-3157-4df7-b8e8-e1799a994591
uuid ( RO)                : ac37700d-3157-4df7-b8e8-e1799a994591
          name-label ( RW): XXX Disk 0
    name-description ( RW): Created by XO
             sr-uuid ( RO): 977b7e63-bb84-57b2-3e0d-206afea553bf
        virtual-size ( RO): 34359738368
            sharable ( RO): false
           read-only ( RO): false

Seems almost like something changed in the XCP-ng API which XO cannot consume.

[kagbasi-wgsdac]

Another confirmed data point, with package delta and the specific malformed field.

Host: XCP-ng 8.3.0, xapi 26.1 (build 26.1.4), Xen 4.17.6-9.

Setup: XO from sources (community). All VDIs vanished from the per-VM Disks tab (XO 5 and XO 6); xe and the SR Disks tab show them fine; VMs run normally. Trigger was the 8.3 host update + reboot this morning — XO build unchanged since May 28, disks visible yesterday.

Host update delta (today): all 26.1.3-1.10 → 26.1.4-3.1 (xapi-core, xenopsd, sm-cli, sm-fairlock, xapi-storage-script, vhd-tool, message-switch, etc.), plus sm 3.2.12-17.8 → 17.9 as an independent bump.

The malformed field. An affected live OS disk (VM running):

is-a-snapshot: false
snapshot-of:   <populated, points to another VDI>
snapshot-time: <populated>

A normal base VDI should have an empty snapshot-of. After the update, snapshot-of/snapshot-time are populated on real, non-snapshot base VDIs, and XO filters anything with a non-empty snapshot-of out of the per-VM Disks view — which is the disappearance.

The VDI that snapshot-of points to is a legitimate base image in my environment (a heavily-reused Win2022 build template with a large genuine snapshot/clone lineage), so I can't tell from the host side whether the parentage links themselves changed or only the snapshot-of on live VDI labeling did. Either way, the consumer-visible effect is the same.

REST confirms: /rest/v0/vms/<uuid>/vdis → []; /rest/v0/vdis/<uuid> → "no such VDI" for the VBD's referenced UUID, while xe vdi-list shows it.

Caution for others: since live disks now carry snapshot-like metadata, be careful with Health-dashboard "orphan" cleanup and snapshot deletion on affected VMs until this is understood.

Workaround that restored the per-VM Disks view: snapshot → revert → delete-snapshot (tested on a powered-off VM, immediate).

Happy to provide more diagnostics.

---

Quick Follow-up:

Additional symptom, same root cause: ISO-SR VDIs are also affected. Pre-existing ISOs disappeared from the XO ISO picker (only ISOs uploaded after the patch still show). An affected ISO's vdi-param-list shows:

is-a-snapshot: false
snapshot-of:   937c3945-...   (same anchor UUID as an affected VM disk on a different SR)
snapshot-time: 19700101T00:00:00Z   (Unix epoch — clearly synthetic)

Notably the spurious snapshot-of on both an ISO VDI and an unrelated VM OS disk points to the same anchor UUID, with an epoch timestamp — so this looks like the update is stamping pre-existing VDIs with a bogus snapshot-of rather than any real lineage. VHD chains/GC are clean (GC reports no work).

Tagging a related GitHub Issue for easy correlation - https://github.com/vatesfr/xen-orchestra/issues/9578

Meninyelow created this issue in vatesfr/xen-orchestra

open VM disk with status => no item found on XOA #9578

[kagbasi-wgsdac]

@olivierlambert Any chance you can have someone please take a look at this thread? The issue persists and is creating problems for me. If someone out there has figured out the solution, kindly share, thanks.

[olivierlambert]

Hi,

I think it's a known problem, let me ping @poddingue so he gives you a quick recap on the situation (or someone from the team storage)

[kagbasi-wgsdac]

@olivierlambert Thanks for the response, much appreciated.

I'm getting ready to file a bug report, as I noticed this morning that this issue is now causing a VDI-IN-USE error; preventing me from starting a VM. Fortunately, that VM isn't critical, so I want to report it and help with the troubleshooting that will lead to a fix before it spreads.

[poddingue]

Here's the short version: this looks like the known "VDIs show up as snapshots" bug, and you haven't done anything wrong.
What happens is a metadata flag on the VDI, is-a-snapshot, gets flipped to true after some of the recent 8.3 host updates, so XO (both 5 and 6) thinks those disks are snapshots and hides them from the per-VM Disks tab, even though the VDIs are fine and xe / XCP-ng Center still show them.
A few older threads track the same thing, the main one is https://xcp-ng.org/forum/topic/11715/vdi-not-showing-in-xo-5-from-source . From what's said there, the fix is expected in two parts: stopping it from happening again, and a way to repair the flag on VDIs that are already affected.
I don't have a timeline and could be off on the details, so please don't take that as official.
In the meantime people have made the disks reappear by migrating the affected VDI to another SR, or snapshot then revert then delete the snapshot, but it's a visual fix and can come back.
The VDI_IN_USE you're now hitting on start does sound worth its own detailed report, so yes please file it with the xapi/sm versions and that malformed is-a-snapshot field, and it'd be good to loop in @Team-Storage. Sorry you're stuck on this.