Backup fails with "Body Timeout Error", "all targets have failed, step: writer.run()"

Bambos

I had the same issue with xoa VM (vates build).
Body timeout error on backups.
I tried another VM XO from sources. Didn't fix the issue and some backups are also failing.
To my understanding is not XO issue.
Also this started when i upgrade the hosts from 8.2 to 8.3, im not sure if this is relevant or not, or is just a coincidence.
Also i have 2 hosts in the same pool. Backups are failing on both hosts.

Any updates from your side?? What is your suggestion on what i should try next?

DustinB

@Bambos try restarting your hosts.

CodeMercenary

I see this Body Timeout Error frequently, almost every day, but for random VMs. It has been happening for weeks but since it's not consistently the same VM I figured overall I still have good backups. I also back up the VMs in different ways and the others aren't failing. It has more recently been happening with the config backups which should be very short. Previously I wondered if it could be increased network activity that messes with a long backup of a big VM but that would not be the case for config backups.

The failing backups are all network local, just to be clear, I am not streaming this backup to Backblaze or something where internet connectivity might be causing it.

MajorP93

Actually after latest XO update I also started to see "body timeout error". Interestingly on my metadata backup job.

bogikornel

Unfortunately, I also get "body timeout error" errors during backups. I run several xen-orchestra servers, but it only occurs where the version is up to date. It also occurs with random VMs, and even with metadata backups. I've attached this morning's log. [xo-server.log](Invalid MIME type)

nikade

@bogikornel We had a very old XO built from sources, which worked fine. One day we decided to deploy a new VM and migrate to a new XO built from sources, and immediately ran into problems.
All tho it was resolved, after switching machines from HP to Cisco, which makes us believe it has something to do with the NIC, driver or firmware.

Bambos

I saw that happening sometimes during backend storage failure or internal storage failure.

bogikornel

@Bambos It's possible, but with the old version, there was no such problem, and nothing else changed except xen-orchestra.

JB

I'm having the same problem. The issue occurs with the XO config metadata backup.

GregBinSD

Also seeing the "Body timeout error" only on the metadata and XO-config backups for the past 2 weeks. All the VMs are backing up just fine.
The Remote is NFS on a share called Backups:
NFS Backups \192.168.191.8:Port:/Backups Click to edit
2 TiB / 4.84 TiB 105.4 MiB/s / 1.8 GiB/s None

I recently needed to restore from the metadata and xo-config backs and was able to find an old one, but can't make any new ones, so it is a source of concern.