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    Backup fails with "Body Timeout Error", "all targets have failed, step: writer.run()"

    Scheduled Pinned Locked Moved Backup
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    • C Offline
      CodeMercenary
      last edited by CodeMercenary

      I see this Body Timeout Error frequently, almost every day, but for random VMs. It has been happening for weeks but since it's not consistently the same VM I figured overall I still have good backups. I also back up the VMs in different ways and the others aren't failing. It has more recently been happening with the config backups which should be very short. Previously I wondered if it could be increased network activity that messes with a long backup of a big VM but that would not be the case for config backups.

      The failing backups are all network local, just to be clear, I am not streaming this backup to Backblaze or something where internet connectivity might be causing it.

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      • M Offline
        MajorP93
        last edited by

        Actually after latest XO update I also started to see "body timeout error". Interestingly on my metadata backup job.

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        • bogikornelB Offline
          bogikornel
          last edited by

          Unfortunately, I also get "body timeout error" errors during backups. I run several xen-orchestra servers, but it only occurs where the version is up to date. It also occurs with random VMs, and even with metadata backups. I've attached this morning's log. [xo-server.log](Invalid MIME type)

          nikadeN A 2 Replies Last reply Reply Quote 1
          • nikadeN Offline
            nikade Top contributor @bogikornel
            last edited by

            @bogikornel We had a very old XO built from sources, which worked fine. One day we decided to deploy a new VM and migrate to a new XO built from sources, and immediately ran into problems.
            All tho it was resolved, after switching machines from HP to Cisco, which makes us believe it has something to do with the NIC, driver or firmware.

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            • B Offline
              Bambos
              last edited by

              I saw that happening sometimes during backend storage failure or internal storage failure.

              bogikornelB 1 Reply Last reply Reply Quote 0
              • bogikornelB Offline
                bogikornel @Bambos
                last edited by

                @Bambos It's possible, but with the old version, there was no such problem, and nothing else changed except xen-orchestra.

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                • J Offline
                  JB
                  last edited by

                  I'm having the same problem. The issue occurs with the XO config metadata backup.

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                  • G Offline
                    GregBinSD
                    last edited by

                    Also seeing the "Body timeout error" only on the metadata and XO-config backups for the past 2 weeks. All the VMs are backing up just fine.
                    The Remote is NFS on a share called Backups:
                    NFS Backups \192.168.191.8:Port:/Backups Click to edit
                    2 TiB / 4.84 TiB 105.4 MiB/s / 1.8 GiB/s None

                    I recently needed to restore from the metadata and xo-config backs and was able to find an old one, but can't make any new ones, so it is a source of concern.

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                    • G Offline
                      GregBinSD
                      last edited by

                      A little more information about my post...
                      5 minutes ago, I deleted the metadata and xo-config backup job.
                      Next, I deleted the xo-config-backups directory on the remote NFS.
                      I also deleted the xo-pool-metadata-backups directory on the remote NFS.
                      I then created a new "metadata_and_xo_config_backup" job and then ran it.
                      The new job created both a xo-config-backups directory with sub dirs, as well as a xo-pool-metadata-backups directory under the /Backups NFS share on the NAS.
                      The xo-config-backups directory has a subdir and it holds a data.json (size 22.55KB), and a metadata.json (size 233 Bytes).
                      The xo-pool-metadata-backups directory has a subdirectory structure that has no saved data, no files.
                      The job failed after waiting a 5-minute period.

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                      • A Offline
                        archw @bogikornel
                        last edited by

                        @bogikornel
                        Same here.....was getting the errors a while back and then they stopped. Over the last week it now happens a lot. I found that it rarely happens on incremental backups.

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