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    Unable to connect to backblaze b2

    Scheduled Pinned Locked Moved Backup
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    • florentF Offline
      florent Vates 🪐 XO Team @fred974
      last edited by

      @fred974

      backblaze has a guide : https://www.backblaze.com/docs/cloud-storage-use-the-aws-cli-with-backblaze-b2

      please connevt and try to transfer a file from and to your bucket

      1 Reply Last reply Reply Quote 0
      • P Offline
        Pete
        last edited by

        I might be having the same issue, which only appeared when I updated XO. There appears to be an issue when you use a key that is specific to a bucket. If I use an key that has permission on all buckets you don't get the not entitled message, but obviously that is not ideal.

        I have tested the bucket with the s3 aws tools and it worked without issue.

        I hope this helps.

        florentF 1 Reply Last reply Reply Quote 0
        • florentF Offline
          florent Vates 🪐 XO Team @Pete
          last edited by

          @Pete Hi, that is interesting

          do you have a XOA or could you install a trial XOA in a VM with your backblaze credentials ? I would like to make some tests

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          • P Offline
            Pete @florent
            last edited by Pete

            @florent I have the free version of XOA as well as the XO from sources. I will add the B2 credentials to XOA.

            florentF 1 Reply Last reply Reply Quote 0
            • florentF Offline
              florent Vates 🪐 XO Team @Pete
              last edited by

              @Pete it would be great if you could open a ticket and a support tunnel, I will connect tomorrow morning ( Paris time, it's 9PM here ) to look for a solution

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              • P Offline
                Pete @florent
                last edited by

                @florent I have created a new key that is bucket specific. I added the credentials but I assume I must need premium as it says feature unauthorised. I have already used the trial up. Not sure if that is an issue.

                Do you need XOA connected to a xenserver? If not I don't mind leaving the tunnel open and you can take a look when you like.

                There are a few test backups in the bucket, nothing I need.

                florentF 1 Reply Last reply Reply Quote 0
                • P Offline
                  Pete @florent
                  last edited by

                  This post is deleted!
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                  • florentF Offline
                    florent Vates 🪐 XO Team @Pete
                    last edited by

                    @Pete thanks I will look into it . You can delete your message with the id.
                    I will be able to find my way ( I will install the stand alone packages @xen-orchestra/fs that contains the s3 logic )

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                    • P Offline
                      Pete @florent
                      last edited by

                      @florent No problem.

                      florentF 1 Reply Last reply Reply Quote 0
                      • florentF Offline
                        florent Vates 🪐 XO Team @Pete
                        last edited by

                        @Pete it looks like the backblaze bucket was created with an encryption key . Can you put the encryption key on the XOA ?

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                        • P Offline
                          Pete @florent
                          last edited by

                          @florent From the XO side, yes I was testing that. I have added the key.

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                          • florentF Offline
                            florent Vates 🪐 XO Team @Pete
                            last edited by

                            @Pete could you tests this branch in your xo from the source ?
                            fix_s3_permission_object_lock` from this PR https://github.com/vatesfr/xen-orchestra/pull/7195

                            fbeauchamp opened this pull request in vatesfr/xen-orchestra

                            closed fix(s3): enable content md5 header even if user can't check it #7195

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                            • P Offline
                              Pete @florent
                              last edited by

                              @florent I have installed the branch and that solves the problem 🙂

                              florentF 1 Reply Last reply Reply Quote 2
                              • florentF Offline
                                florent Vates 🪐 XO Team @Pete
                                last edited by

                                @Pete great, I will merge it by the end of the week

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  Nice job! Thanks for testing @Pete (hopefully this is also fixing @fred974's issue), and obviously thanks @florent for the fix 😉

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                                  • P Offline
                                    Pete @olivierlambert
                                    last edited by

                                    @olivierlambert No problem at all, it was my pleasure. I hope it helps other having the issue.

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